Compadvance Ltd Reviews 99

Impressed with service, quality of the HP laptop and the price. Will definitely use again. We had also ordered a pen for use with the laptop and got a call from the company to ask if we wished to receive one the same colour as the laptop (we had inadvertently ordered a different colour). We also had to change the delivery address and received a quick response advising how to do this.

Very happy!

I purchased a laptop from CompAdvance in April 2017, via debit card, which had been severely damaged in delivery. I emailed them as soon as I realised but was told that because it was longer than 2 days of delivery being accepted there was nothing they could do. I researched the consumer right act and contacted consumer protection agency who advised me that CompAdvance were responsible and what steps to take next. After numerous emails from Kyle (customer support) and Emil (Director) it was clear that they were not going to adhere to the consumer rights act, they even acccused me of damaging the laptop. Consumer Protection Agency suggested I contact my bank and enquire about making a Chargeback claim. My bank processed the claim and refunded me my money, CompAdvance did not contest the refund so I eventually got my money back after 7 months of unnecessary stress. If something goes wrong this company will not help you. They just want your money and won’t take responsibility for any issues. Do not let them try and fob you off to the manufacturer, your contract is with them and they are responsibile for providing you with a working product. Keep fighting.

Bought a HP all in one renew by HP costing £1200 in mid October 2017, had problems on day one, contacted Kyle at Compadvance gave me some advice on carrying out updates, I tried this without sucess, he then arranged via HP for a dongle to reset to factory settings, this arrived ten days later, I'm not computer literate so got an IT Engineer to set this up, worked for a couple of days then repeatly froze and or crashed, then early November 2017 discovered that he had charged me another £1200 for the same item, managed via credit card company for repayment, then engaged second engineer to fix any software issues which they were unable to do, I then offered to purchase with full payment another computer, and have him credit me on return of the faulty unit, this he declined, telling me my only option was to return the PC to HP, where this time I would be without the computer for two weeks. He has refused to return mails and phone calls with lame excuses, now taking legal action to get a refund.

I bought an All-in-One PC which arrived damaged, possibly due to the poor packaging, I contacted them immediately and left several messages and after a few calls I managed to speak to someone who every time we spoke suggested his colleague was dealing with it only to follow with days of no communication, eventually had to try to recover my money through Paypal and they blamed this for the lack of communication? I had to arrange and pay for the return and after a week with my computer and money but no response to emails or messages, I managed to recover my money through Paypal. I would not buy from them EVER.

First time buyer, never even heard of the company but deals persuaded me to try and i am throughly impressed with service, price and overall execution - VERY TRUSTWORTHY and will be recommending to friends as so forth - good job!

I did a thorough search on CompAdvance Ltd before I purchased from them.
All seemed OK.
I was very pleased with the swift and efficient handling of my order but was most impressed by the "above and beyond" level of customer service.
Kyle got in touch to inform me if I was planning to use the monitor and pc together I would need an additional lead which they hadn't got in stock.I ordered one which arrived on the same day as my order.
So no delay in the use of my new gear.
Helpful,knowledgeable staff are an important asset.I hope they are appreciated.Well done CompAdvance Ltd.

excellent service kept informed at every stage and quick delivery many thanks good company to deal with

Really pleased with my purchase and saved over £150 compared to Currys.
the service i received was excellent and i will recommend them to anyone wanting a good computer at a reasonable price. 5 stars from me

Bought a mouse described as "new - damaged packaging". Mouse was in perfect condition and was delivered very quickly. Informed at every stage via email too.
I didn't have cause to call Compadvance so I can't comment in that respect but overall I was very happy.

The laptop looks as good as new. It was delivered very fast. The laptop works perfectly and is as fast as you would expect from the specs. Battery life is excellent, something like 5 to 6 hours on a full charge. The build in camera is not of the best quality. Very pleasantly pleased it really is as good as a new laptop.

Great Service! The delivery was on time, very quick. The price of the warranty extension was absolutely great. I bought it for around £70, while other websites sell it for £120. Absolutely satisfied!

The laptop is like new, the perfect purchase. Very happy with the service and the laptop. Thank you.

I was slightly wary of buying from a re-seller but I actually checked on this site and was reassured by reviews. I have to say I am now very glad I did; both PC's were exactly as described. The second had a very minor scratch on lid; not only was this mentioned on description but a photo was provided. The delivery process was excellent and I both are now working perfectly well. I would not hesitate to use Compadvance in the future.

really fast delivery, great system where i can choose which specific unit i receive. fantastic.

I recently purchased a HP all in one desktop from this company at an excellent price. The computer was delivered within 2 days! and was in perfect condition. As I couldn't find the Bluetooth receiver for the wireless mouse and keyboard I contacted their customer support who were extremely helpful and I located the receiver. Overall my experience of this company is excellent with fantastic customer support.

Lovely looking 1st class

Quick dispatch and delivery. Excellent service all round. Thank you!

bought from Ebay. delivered promptly , machine in great condition. Had a bit of cufuffle getting HPrenew warranty, but ok. Pleased with purchase

Sold me a faulty "new" clearly used motherboard. Then refused to let me return it.

They were really quick to respond to my queries They also dealt with courier problems efficiently ensuring that I got my new laptop before Christmas.

Would highly recommend.