Compareairportparkings Reviews 

798
•
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 671 reviews, most reviewers were unhappy with their experience overall. Customers frequently faced extremely long waiting times for shuttle buses and experienced severe communication issues when trying to reach the customer support team by phone. Reviewers also strongly pointed out various unexpected additional charges and high total costs that were never clearly disclosed before completing their online reservations. Some reviewers were happy with the booking experience, noting that the website was very simple to navigate and offered competitive prices. A few consumers additionally mentioned that they were dealt with quite promptly upon arrival, making the initial part of their travel arrangements relatively smooth.

What people talk about most

Service

Clients share profound dissatisfaction regarding the service, highlighting disorganized procedures and... See more

Price

Reviewers mention negative feedback about price, expressing frustration over unexpected hidden fees and... See more

Booking process

Users describe ambiguous interactions with booking process, as reviews are sharply divided on the platform's... See more

Staff

People report negative experiences with staff, highlighting widespread unprofessionalism and rudeness from... See more

Customer service

Customers reported widespread dissatisfaction with customer service, highlighting that phone calls were... See more

Reviews shaping this summary

Rated 2 out of 5 stars

This comes across as a rag tag operation. Not worth unless the price difference between taking a cab or other parking is more than £100. Especially if you are liable for ULEZ. Cars are moved multiple... See more

Rated 2 out of 5 stars

Thought I was booking a park and ride service at the airport and ended up with a booking at the airport tavern that I didn’t want to park at and even if I had of wanted to it was cheaper to book direc... See more

Rated 3 out of 5 stars

I looked at the booking terms and conditions and reviews. Whilst everything looked okay and I specifically looked for costs to drop off and pick up at the terminal, in the quotes and when booking no m... See more

Rated 3 out of 5 stars

Fine for drop off however you have to pay an additional £17 on top for the total for drop off and return in the airport. Also have to wait a substantial time for collection in a short stay car pack... See more


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2.0

Poor

TrustScore 2 out of 5

798 reviews

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2.0

All reviews

(798)

694 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID! Slow pick-up, disappointing service, minimal saving, and a filthy car.

AVOID! 🚨

My husband booked our airport parking through Compare Airport Parkings and unfortunately, it turned into quite a frustrating experience. Parking was provided by GAPS Park ’n Ride (gapsparknride / 02035765376), and their pick-up service was painfully slow. It took so long to get picked up after we called them, we genuinely considered walking back to the car ourselves. We could have been home by the time we picked our car!

The saving compared with Gatwick’s long-stay parking was minimal, and barely more than getting a minicab or Uber both ways.

When we finally got to the car it was absolutely covered in dust looking like it had just returned from a desert rally.

Lesson learned! Next time, we’ll pay a little more and use Gatwick’s long-stay parking or another reputable option.

Would definitely NOT use this service again and would advise others to think twice before booking.

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience with this car park

Terrible experience with this car park, when i got my car back both the driver seat, passenger seat and steering wheel had been moved, by boot parcel shelf was also open which i had definitely left closed. Very disconcerting.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst experiences I have…

One of the worst experiences I have ever had. They are not legitimate and completely unrelated to the airport parking. I was told i needed to pay more money on site. A random person comes to collect your car. They wont provide any identification or tell you where your car goes. They give you a random phone number to call and thats all the information you will get about the company. Do not book with them. I felt like they were trying to scam me or worse!

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Offering Parking at Illegal sites

Booked their “Recommended” site, found out afterwards it is an illegal parking site widely reported in the news for being an illegal parking site and damaging cars.
You can find bbc articles on the car park by searching for new farm Stansted illegal parking.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMED US!!

SCAMMED US!!! TOOK OUR MONEY AND NOT AN AIRPORT PARKING! Called and they answered and gave us a different postcode! Turned up and no parking and missed our flight

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. They charged us a late fee even though we were not late. When challenged they threatened to withhold our car keys from us at 11:30pm. Had to pay additional fees to enter the airport which wasn’t made clear before booking either. Will never park here again

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid ‘easy parking’ at all costs!!!

The ‘easyparking’ experience was incredibly distressing! We arrived having called them for our departure and they were 35 minutes late at 6.30 in the morning!
On arrival, having been told it was 25 minutes until our car arrived, I called after 40 minutes to be told there were delays!!! We waited 90 minutes for the car to arrive! The company kept telling lies to us!!! I would never book again with this company - ‘easy parking!!!’ The irony!!!

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Damaged my car and admitted it but now ignoring my calls

When pulling up it looked like a junk yard ! Cars absolutely covered in dust all piled as close as possible to each other ! It was not a car park in any way shape or form!
We had our car wrapped the day before dropping it off . We asked once they moved our car to where they want it can they put our car cover on it to keep it protected ( they didn’t) we come home to a nice tear in our car door where they had opened another car door onto ours ! They admitted it happened there ( got them all on video )
Was told to email complaint I have and I’ve been fobbed off left right and centre ..They will not give me any insurance details and are ignoring my calls. Next stop - the police
DO NOT BOOK WITH THESE GUYS
Location- rancid
Service- disgusting

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with my booking…

I am very disappointed with my booking experience. The price shown was £115, but I was charged £120.39 including booking and processing fees. The terms also state that cancellations incur a £20 administration fee, while additional airport levy charges of £10 for drop-off and £10 for pick-up are not included.

I believe these additional charges should be made much clearer before customers complete their booking. The advertised price can therefore be misleading, as the final cost is higher and further charges may apply.

I have screenshots and the original booking confirmation showing the advertised amount, the amount paid and the cancellation terms. Customers should carefully check all additional charges and cancellation conditions before booking.

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

ery poor experience with Parking 4 You…

ery poor experience with Parking 4 You through compare airport Parking

I cancelled booking CAP-18-652688 on 2 July 2026 and was told the refund of £62.93 had been processed and would be back in my account within 5–7 working days.

When nothing arrived, I chased again and on 17 July was told once more that the refund had been processed. I followed up yet again and on 29 July received the message: “Refund done.”

As of 10 August, I still have not received the refund and I have not been provided with any transaction reference or proof that the payment was actually returned.

More than five weeks after cancellation, I am still chasing money I was repeatedly told had already been refunded.

The communication has been frustrating and the repeated assurances have not matched what has actually happened. I am now having to consider raising the matter with my card provider.

I would not recommend this company based on my experience.

July 2, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER USE THIS COMPANY Gaps Parking

We booked Gaps Parking with yourselves.
It was a absolutely joke.
We arrived at the Parking and they were so disorganised.
We had to wait 50 mins before we got a minibus shuttle.
Then they said to call the number once we receive our luggage on arrival.
We tried calling 20 times at least. no answer.
Then we worked our way to where they dropped us off.
Again so disorganised. An elderly lady had been waiting for 1hour 20 minutes to get on the shuttle bus.

We managed to get on after 1 hour 10 mins of waiting.

Once we entered the car park.
There was nobody on reception.
People's carc were block in. They couldn't find our keys or car.

After 1 hour waiting around the found my car along with the keys.

They lost my daughters tesla key card, they never once said they were sorry. They j7st said the card isn't here.
Thank god they could get in with there phones.
They were looking around the car park with there phone lights.

Absolute joke.

PLEASE NEVER USE THIS COMPANY. THEY ARE JOKERS

We were at the car park for over 2 hours.

This is so unnecessary.

Even 1 star is too much.

It was chaos. People with luggages trying to find there cars.

They had a car with 3 boxes in the boot of a car with everyone's keys in there.

They left people alone with the boot wide open looking for there own car keys.

So unimpressed

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Factor in the additional £20

On the surface the price looks reasonable, however, be warned that they charge an additional £20 to transfer you to/from the airport. This is not made clear during the booking process but only on the booking confirmation. They say it's on the website, maybe it is, but it's well hidden.

August 9, 2026
Unprompted review

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