Compareairportparkings Reviews 

799
•
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 671 reviews, most reviewers were unhappy with their experience overall. Customers frequently faced extremely long waiting times for shuttle buses and experienced severe communication issues when trying to reach the customer support team by phone. Reviewers also strongly pointed out various unexpected additional charges and high total costs that were never clearly disclosed before completing their online reservations. Some reviewers were happy with the booking experience, noting that the website was very simple to navigate and offered competitive prices. A few consumers additionally mentioned that they were dealt with quite promptly upon arrival, making the initial part of their travel arrangements relatively smooth.

What people talk about most

Service

Clients share profound dissatisfaction regarding the service, highlighting disorganized procedures and... See more

Price

Reviewers mention negative feedback about price, expressing frustration over unexpected hidden fees and... See more

Booking process

Users describe ambiguous interactions with booking process, as reviews are sharply divided on the platform's... See more

Staff

People report negative experiences with staff, highlighting widespread unprofessionalism and rudeness from... See more

Customer service

Customers reported widespread dissatisfaction with customer service, highlighting that phone calls were... See more

Reviews shaping this summary

Rated 2 out of 5 stars

This comes across as a rag tag operation. Not worth unless the price difference between taking a cab or other parking is more than £100. Especially if you are liable for ULEZ. Cars are moved multiple... See more

Rated 2 out of 5 stars

Thought I was booking a park and ride service at the airport and ended up with a booking at the airport tavern that I didn’t want to park at and even if I had of wanted to it was cheaper to book direc... See more

Rated 3 out of 5 stars

I looked at the booking terms and conditions and reviews. Whilst everything looked okay and I specifically looked for costs to drop off and pick up at the terminal, in the quotes and when booking no m... See more

Rated 3 out of 5 stars

Fine for drop off however you have to pay an additional £17 on top for the total for drop off and return in the airport. Also have to wait a substantial time for collection in a short stay car pack... See more


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2.0

Poor

TrustScore 2 out of 5

799 reviews

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2.0

All reviews

(799)

694 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful do not use this service

The meet and greet company (Saver Meet and Greet Stansted) was a complete rip off. Landed back in Stansted and had to wait 2 hours for them to return my car. Compare airport parking clearly do no due diligence on the companies they recommend. Disgraceful

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

It was a scam

It was a scam. I paid for meet and greet and they gave me a postcode 25 mins away to park. Then said they could give us a lift to the airport. I asked if they had a baby seat for my 9 month old and they told me to ‘hold it in my arms’. Absolutely shocking. Had to book with another parking company whilst at the airport.

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication - please Read -Scam

Poor communication
45 minutes to collect car
1 hour to return car
Changed meet and greet to green park
Instead of orange.
They delivered the vehicle
And left my car keys under the car. Security risk.
I discovered a lot of people had the same prooblems.
I paid around £100 including parking fees for this service. I demand a refund

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

If only I had read the reviews before

If only I had read the reviews before . Hopefully you are one of those people and all i can say is DONT DO IT. The site was difficult to get around and I booked asking for 65 pounds for 4 days.i realised in was in the airport so wanted to cancel straight away. There isn't a cool off period, they take you money and had yo wait 10 days to get 45 pounds returned to me. They did offer me the park and ride service which would have cost me 20 pounds more but wasn't going to give them anymore of my money. Absolutely con artists.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. Despite following instructions on both drop off and collection, no one was there to greet us. The communication was awful, rude and extremely unprofessional. We had to wait over an hour to collect our car. They just dumped it in the car park, no communication whatsoever. Avoid using!

August 21, 2026
Unprompted review
Rated 4 out of 5 stars

Very easy to compare deals

Very easy to compare deals, book, and get confirmation straight away. Once I got the details of the place I booked and read the 1 star awful Google reviews it was also very easy to phone up and instantly get a cancellation, to book somewhere more expensive but more reliable.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Discusting services

Discusting services

I callled 8 times noone replied, I lost 30min, almost lost my flight, when I called for the 9th time they said somone will be there 30min, this is scamm avoid this bastards

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Meet & Greet I have ever used!

Worst Meet & Greet I have ever used!! Poor directions into the car park from someone who was rude yet hardly spoke English - and was very difficult to understand, so we drove around for over 20 minutes! Then got told we had to pay additional costs to get car in and out of carpark - £13 each time - which was not shown up on booking - and then had to wait over an hour to have car returned when we got back. It would have been quicker and easier, and far cheaper to use the shuttle services! Do Not Use! Utter rubbish and stress!!!!

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Car returned damaged—then delay, deflection and an appalling lack of concern

I entrusted this company with my BMW while travelling abroad with my two young children. What happened when we returned—and the treatment I have received since—has been utterly disgraceful.

After landing at night, my keys were simply handed back. Nobody disclosed that anything had happened to my car, produced an incident report, warned me that it might be unsafe or advised me to inspect it before driving away.

The front number plate had been completely detached and had somehow ended up inside the bonnet/front area. The vehicle was returned in a visibly shocking condition, raising serious concerns about how it had been driven or handled while supposedly in their care.

Despite this, they allowed a father with two young children to begin an approximately two-hour drive home to Plymouth without any warning. I unknowingly drove my children in a vehicle that may have sustained damage to its tyres, wheels, steering, suspension, alignment, underbody or mechanical components. Those risks cannot be ruled out until it has been professionally inspected.

A number plate does not simply detach itself without reason. This alone should have triggered an inspection, an incident report and immediate disclosure. Instead, the keys were handed over and we were apparently expected to drive away without noticing. This was not merely poor customer service; it showed a horrifying disregard for our safety.

I subsequently had to arrange for the number plate to be refitted myself so the car was road legal, paying £10 in cash. I have deliberately not washed the vehicle because doing so could destroy potential evidence before it is independently inspected and documented.

Their response has compounded the original incident. Rather than somebody immediately taking ownership of such a serious matter, I have been passed around, directed between different contacts, given reference numbers and told to wait several working days. I have repeatedly had to explain what happened while trying to establish who is responsible, who is handling my claim, whether CCTV and vehicle-custody records have been preserved, and how the inspection and repairs will be funded.

I have selected Boringdon Manor Garage, a reputable independent garage, to inspect the vehicle and provide a quotation. I have no trust in allowing the company responsible—or somebody chosen solely by them—to control the assessment. I reasonably require written confirmation that the inspection and necessary repairs will be paid for, and that an equivalent replacement vehicle will be provided at no cost while my BMW is unavailable. I need this car for my children, work and everyday life.

Any refund of the £137.94 parking charge is entirely separate from the cost of inspection, repairs, number-plate refitting, replacement transport, loss of use and any other resulting losses. Refunding a service that was plainly not delivered with reasonable care does not erase what happened or settle the wider matter.

The complete lack of transparency is staggering. Either somebody knew the car had sustained an impact or been handled in a way capable of tearing off its number plate and failed to report it, or their procedures are so inadequate that significant damage can occur without anybody noticing. Neither possibility is acceptable.

I paid this company to keep my vehicle secure. Instead, it was returned visibly damaged, without explanation or warning, and I was allowed to drive my two children home in it at night. Since then, I have encountered delay, deflection and an unacceptable runaround rather than immediate responsibility and resolution.

I strongly advise anybody considering using this service to photograph and video every part of their vehicle, record the mileage and fuel level, retain any tracking or dashcam evidence and inspect the vehicle fully before driving away. Based on my experience, you cannot assume that damage or a potential safety issue will be disclosed.

This review reflects my experience so far. I will update it with the independent inspection findings and an accurate account of whether the companies involved finally accept responsibility and resolve this properly.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service!
Reasonably priced, took us to the airport immediately after arriving at the car park and such friendly staff!
We will 1000% use again! Thank you.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this Company with your car.

My car was not delivered to me after my flight. I was driven to it “so to save the exit car park charges” on arrival 2 miles away. Found my car parked on a deserted unclassified road with around 10 other cars. Handed my keyless remote. My driver then disappeared. Unable to enter or start car, keyless system not working. (Perfectly fine when collected before my flight) Had to use the emergency entry system with the key and start the car. On checking my speedo having recorded my mileage on arrival at Bristol AirPort noted that it had an additional 26 miles on it?. My bigger concern was the lack of security. The promise made by the company is that my car would be parked in a secure fenced Compound with CCTV and security Lightning with no public access. Staff in jackets with Co Logo. All of this was untrue. I have complained without an adequate response and asked for the Return of my costs. I have been offered a 20% refund of my charges as a ‘guesture of good will? I advised A1 Parking, 3 weeks ago that this was not good enough And would take them to the Small Claims Court. As I have heard nothing I have now started proceedings. I would advise anyone to stay well clear of this company. You really have no idea where they dump your car.

July 26, 2026
Unprompted review
Rated 1 out of 5 stars

I’d give one star if I could

I’d give one star if I could.
Terrible AVOID THIS PARKING!

They charged me a £20 late fee even though I wasn’t late.

Car is covered in dust when picked up and my car was moved without my consent.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Park & Ride Bristol

I chose this parking service because it advertised short transfer waiting times. Unfortunately, my experience was the exact opposite.

Finding the parking was stressful. The postcode took me to a pub in a rural area rather than to the parking facility. After calling, I was sent the location via WhatsApp, but once I loaded it into my sat nav there was no O2 mobile signal. The entrance is from an unnamed, narrow and bumpy country lane with no sign from the main road, making it extremely difficult to find. The road is so narrow that cars have to reverse to allow oncoming traffic to pass. I ended up taking a random turning and only found the correct road after another driver confirmed I was heading in the right direction. Once my sat nav eventually reconnected using the location sent by the staff on WhatsApp, it still showed another 9 minutes to go, while I happened to notice the entrance gates on my left by pure chance. I arrived in daylight, and if I struggled to find it then, I can only imagine how stressful it would be for someone arriving there for the first time at night.

The biggest disappointment was the transfer service. I waited around 45 minutes for the shuttle to the airport and another 45 minutes after returning to Bristol. The long waiting times completely defeated the reason I had chosen this company over cheaper alternatives.

As advertised, there was an additional £17 Bristol Airport parking zone charge. I was also offered the option of a member of staff driving my own vehicle to the airport, which I declined because I was not comfortable with someone else driving my car.

My car appeared to have been parked in an open grass field. When it was returned, the wheels were covered in dirt and the bonnet was noticeably dusty, which was disappointing.

The staff told me I had plenty of time before my flight and even mentioned another passenger who had only 45 minutes until departure, which I found worrying rather than reassuring.

Based on my experience, I would not use this service again. If reliable transfers, clear directions and a stress-free start and finish to your journey are important to you, I would strongly recommend choosing another provider.

August 5, 2026
Unprompted review
Rated 2 out of 5 stars

I wasn’t informed that I’d have to call…

I wasn’t informed that I’d have to call a mobile number 1/2 hour before arriving at the airport as well as having to pay a further £6 drop off fee
I’ve cancelled my booking and am waiting for a refund

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Utter Chaos

Honestly a wierdly operated company. Drop off was smooth but pick up was a utter disaster. They wouldn't pick up the phone and left us waiting for an hour before we finally spoke to someone (this was at 3am with two young children) . When I got back to my car they had damanged my alloy. There were so many people dropping off and collecting cars with one person on the desk. They knew what to expect so why only one person. Utter chaos! Record your miliage and take photos of your car if you use them. I won't recommend or use them again

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience..

Terrible experience..
Waited 90mins to collect my car off me and on my return over two hours waiting..
Their customer service staff are rude and abrupt..

AVOID them.. they are no good

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! You advertise one price, then when it's booked, inform your customers there's a £20 fee for each of us on top! Disgusting!

August 16, 2026
Unprompted review

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