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See what reviewers are saying

Rated 5 out of 5 stars

Adrian has been a massive help throughout the whole process. Very patient and very good at what he does. Doesn’t take anything too serious unless needed and has a laugh. I would 100% recommend Adrian... See more

Rated 5 out of 5 stars

Passed my Cat C with the great help from Andrew. Throughout the whole process I was provided with great advice, a calm instructor and a great laugh aswell. I could not fault anything and this would... See more

Rated 5 out of 5 stars

A big thank you to Andy for getting me through my C+E Great banter, great approach to training, very relaxed atmosphere. Unfortunately failed my first attempt (my own silly mistake), but today p... See more

Company replied

Rated 5 out of 5 stars

Completed my C1 training with Complete HGV. Adrian was a great instructor who made me feel at ease and comfortable/confident from the start. He gave me all the information I needed to prepare for my t... See more

Company details

  1. Drivers License Training School
  2. Education Center
  3. Trucking School

Written by the company

LGV & HGV Driver training centre. Our full range of training is available with us at our head office in Ryton upon Dunsmore, Warwickshire or visit one of our satellite training sites throughout Coventry, Birmingham, Leicestershire, Northamptonshire and Peterborough, as well as our NEW Southern training centre in Chobham. Alternatively, for larger clients and companies we can offer on-site training courses as well as refresher training, including forklift & Moffett. We have courses to suit all budgets and requirements from Car & Trailer confidence/refresher courses to full C1 (7.5t/paramedic), Cat C (Rigid/over 7.5t) and C+E (Class 1/HGV) Licencing. We also offer forklift and HIAB Training as well as refresher courses and CPC. Call the office on 02476 019933 to speak to a member of the team about booking your course to start your new career.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great instruction

Instructions clear, concise and informative. Ian is to the point, knows his stuff and keen to pass on his knowledge.

February 1, 2024
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Robert,
Thank you for your kind review,
The whole team at Complete HGV wish you all the best with your new licence and we look forward to seeing you out on the road soon!

Kate
Complete HGV

Rated 5 out of 5 stars

Trainer John,W was great

Trainer John,W was great, I put the work in at home, he was happy I was taking it seriously, on my course explained thoroughly manoeuvres and driving, also great bloke
So spot on John

January 12, 2024
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Travis,
Thank you for your kind review.
The whole team wish you all the best with your new licence!

Kate
Complete HGV

Rated 5 out of 5 stars

I can not thank my instructor Adrian…

I can not thank my instructor Adrian enough for helping me pass he was really friendly and put me at ease. Adrian is a great instructor and has a great work ethic. I am glad that I had Adrian to help me this week. Thank you to HGV Complete Training Services Ltd for all the work and effort that has gone in to this week.

January 9, 2024
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Stuart

Thank you for your kind review.
The whole team wish you all the best with your new licence!

Kate
Complete HGV

Rated 5 out of 5 stars

Best of the best Sean

I cannot thank my instructor Sean enough. I was lucky enough to have such an experienced instructor by my side from day 1 and throughout the whole week being supportive on every step not only shearing his experience but making it fun.
I thank you again Sean i passed all my tests on first go and its all because i had you by my side.

Ps on my last day unfortunately he couldn’t make it in for unforseable reasons so i went to my offroad without him then went to my driving test the same day and while i was sat waiting even though he had his own problems he went out his way and came to the test centre just to wish me luck.
Thank you again Sean
I was lucky
Your team is lucky
And so will the trainees to come be lucky

January 11, 2024
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Murat,
Thank you for your lovely review for Sean, I've passed it on to him and the whole Complete HGV team wish you all the best with your new licence!

Kate
Complete HGV

Rated 5 out of 5 stars

Andy Y, outstanding instructor

Andy Y has taught me superb! Amazing instructor, very reliable, good on training and showing. Very happy so dar with my recent pass.hope others can enjoy it as i did! Thanks! Julio

January 11, 2024
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Julio
Thank you for your kind review, the whole team wish you all the best with your new licence.

Kate
Complete HGV

Rated 5 out of 5 stars

c+e speed curse with Andy Y.

Had a c+e speed curse with Andy Y..
Andy was brilliant teacher and person. He boosted my confidence and believed in me that I can pass the test. Yesterday I pass the test and I can't thank Andy Y. enough. Definitely recommend the company Complete HGV as they act very professional and helpful. Thank you

January 5, 2024
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Radek,

Thank you very much for such a kind review.
The whole team would like to wish you the best of luck with your new licence!

Kate
Complete HGV

Rated 5 out of 5 stars

Brilliant company

Brilliant company and helpful from booking up to passing my test. Marcus is an outstanding trainer and deserves full credit from the team.

Thanks again guys for getting me through my C+E

December 18, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Dale,

Thank you for such a lovely review, I've forwarded your comments on to Marcus and the rest of the team.

We all wish you all the best and look forward to seeing you out on the road soon.

Kate
Complete HGV

Rated 5 out of 5 stars

Had a great experience with these guys

Had a great experience with these guys. Went through a broker - wish I’d gone direct! Andy from Coventry deserves a special mention - patient and very calming throughout the experience. Made a silly mistake on my first C+E test but went through with 2 minors a couple of weeks later with Rob. Thanks for everything guys.

November 10, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Andrew,
Thank you for your wonderful review! I'll pass you comments on to Andy too!
We wish you all the best with your new licence!

Kate
Complete HGV

Rated 5 out of 5 stars

Great service from Sean

Having had training this week and passed my road test on Thursday, I couldn’t of been happier with the service from Sean he was a excellent instructor with clear and precise instruction, very helpful I would recommend to anyone looking to do get there hgv license to visit Sean at complete hgv services at the Chobham depot, many thanks rich .h

November 2, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Thanks for your lovely review Rich! I've also passed this onto Sean too.
We all wish you all the best with your new licence!

Kate
Complete HGV

Rated 1 out of 5 stars

very poor service from day one

very poor service from day one. I paid deposit, had already dates arranged (took A/L at work and arranged all other stuff around these dates). Last minute I was informed that instructor was on holiday on my scheduled date. After swapping hundreds of pointless emails I requested refund, of course they refused paying my money back despite it was their fault. avoid this company- ridiculous rip off

October 19, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi,
You were issued a refund in accordance to our terms & conditions.
Although we agreed to the dates you requested, we realised there was an error our end and contacted you straight away to offer you other dates/times in line with your requirements. You informed us these dates were no use to you due to your restrictions with child care etc and our courses only run 7am-11am & 11am-3pm Monday to Friday of which you would have been made aware of upon booking.
We apologise for any inconvenience caused but we work within the guidelines our terms and conditions.

Kind regards,
Kate
Complete HGV

Rated 5 out of 5 stars

Amazing experience and brilliant team.

From a complete truck driving novice to passing my C+E with complete HGV! I have to say the whole process from initial enquiry to booking tests, training material for the Theory Tests, to communication through the process, to practical instruction was amazing! A superb experience from start to finish (passing the test), my thanks to Pam and Sharon in the office! John (my instructor) for your patience and encouragement through the practical. Also thanks to John (owner) and Ian for your help through the on-site tests.

One very happy, now C+E qualified driver.

All the best! Craig B

October 15, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Thanks for your lovely review Craig!
We all wish you all the best with your new licence!

Kate
Complete HGV

Rated 5 out of 5 stars

Instructor Sean was fantastic

Instructor Sean was fantastic. Straight to the point and no messing around. Very easy going guy with exceptional explaining skills. Very happy with my course and passed both exams.

October 11, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Maria,

Congratulations on your pass today!
We're so pleased you enjoyed your experience with Sean and we all wish you the very best!

Kate
Complete HGV

Rated 5 out of 5 stars

Thanks complete hgv…

I would recommend complete hgv to anyone needing to pass ,what a team they have and my instructor Sean was a wealth of knowledge and what he taught me will stick throughout my motoring career ,so a big thanks to all at complete hgv

September 7, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Steven,
Thank you for your wonderful review about the brilliant Sean!

We look forward to seeing you out on the road soon!

Kate
Complete HGV

Rated 5 out of 5 stars

Best training company in the area

Passed my Class 1 (Cat C+E) with this training body and it was the best choice I made. What I have learnt over the last 4 will stay with me for the rest of my driving career.

Andy, my instructor has taught me everything I needed over the last 4 days whilst having a lot of patience, he is an absolute asset to the company. It must be quite difficult to get a biker to learn how to approach junctions and roundabout differently and and a slower speed but he managed to get me over the line.

I would also like to thank John, Pete, Pam and Sharon for everything you've done to help me, this includes for my when I passed my Class 2 in 2021.

September 28, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Thank you for your lovely review!
We're so pleased you've enjoyed both experiences with us and we look forward to seeing you out on the road soon!

Kate
Complete HGV

Rated 5 out of 5 stars

Sean (south)

Sean is quite simply the best instructor I have ever come across since I qualified as a car driver in 1988. If I could give him 7 stars I would without hesitation. I can't thank him enough for enabling me to pass 1st time my class 2 test. Thank your lucky stars if you get him as your instructor!

September 15, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Keith,
Thank you so much for your lovely review for Sean.
We're all so pleased you passed and wish you all the best,

Kate
Complete HGV

Rated 5 out of 5 stars

I recommend in 200%!!!

If you would like to start your HGV journey I would definately recommend Complete HGV, ladies don't be afraid I am one of lots of example who passed thanks to Complete HGV x

I have done C+E Class 1 in Fast track and thanks to the best teacher and instructor in the world I passed 3a, 3b and cpc Mod 4 in the first attempt (3b only with 2 minors!)

Marcus made a really great job preparing and teaching me everything with patience from the same beginning. Thank you so much Marcus for everything you taught me and believing in me. I am so happy I could be your student :)!

September 15, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Paulina,
Thank you so much for your lovely review, we're so happy you enjoyed your training with Marcus and the whole team look forward to seeing you out on the road soon!

Congrats again,
Kate
Complete HGV

Rated 5 out of 5 stars

I would definitely recommend!

I would definitely recommend Complete HGV. Adrian has been brilliant for the three days helping me prepare for my C1, both the 3a and 3b tests. Very patient but knowing when to test you a bit more.

September 7, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Megan,
Thank you for your review, we're so pleased you enjoyed your training with our Head instructor Adrian and we hope you enjoy being out on the road with your new licence!
Congratulations,

Kate
Complete HGV

Rated 3 out of 5 stars

Very poor

I would give the company one , but need to balance with my instructor who is a five.I’ve given him feedback directly as I doubt the company would pass on anything given their ineptitude for communication.

The training you may or may not get will be very good but my experience dealing with the company itself leaves much to be desired and overpriced.

I presented for test at the end of a weeks training only to find that the vehicle was not maintained to a standard that the examiner was happy with. Hence the test did not go ahead. I was clearly ready at this point and keen to go again asap.

It took Complete 4 months…yes 4 months to arrange a retest and also insisted that I pay for extra tuition (which I felt I needed) to get me up to speed again.I believe that is very unfair. The Directors are clearly much too important to discuss these issues with students and are only focused on grabbing as much money as they can from the increase in demand.

I would urge you to look around I did after this experience and found a much better service elsewhere and passed with them.

July 31, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi William,
Thank you for your feedback, sadly we have no record of your complaint but we're happy to see you have finally passed you test.
Good luck with your future endeavours.
Kind regards,
The Complete HGV Team

Rated 5 out of 5 stars

Great company to gain any license also great instructors

I would like to say a massive thanks to Paul lester for helping me gain my class 2 license very good instructor great company for gaining any lgv - Hgv licences I will be returning soon to gain my class one very polite and respectful instructors

July 27, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Ricky,
Thank you for your feedback, we're so happy to see you pass and we look forward to seeing you again soon for additional training.
Good luck with your future endeavours.
Kind regards,
The Complete HGV Team

Rated 5 out of 5 stars

Grate company with grate instructors

Grate company with grate instructors !

Managed to pass my class 1 with the amazing help of the instructors.

Special thanks to Iain and Ian with out them I would have not passed! Anyone that wants to go for their class 1 I highly recommend any of these to as a instructor you will pass 100%

June 30, 2023
Unprompted review
Complete HGV logo

Reply from Complete HGV

Hi Enoh,
Thank you for your feedback, we're so happy to see you pass and we look forward to seeing you out on the road!
Kind regards,
The Complete HGV Team

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