Conference Genie Reviews 

122
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

The concept of Conference Genie is fantastic but, living as I do in South Africa, I have had some issues with it. First, the SA call number doesn't work so I am obliged to call in through the UK numbe... See more

Rated 5 out of 5 stars

Mike at Conference Genie has been a life saver. He has hand held us on calls and assisted with all of our international teething problems (always user error). He is always cheerful, professional... See more

Rated 5 out of 5 stars

Noise Free high quality Voice, easy to dial and it don't comes up asking invitees to press a lots of keys Also it does not ask people to wait to keying in PIN until the automated message is over. F... See more

Rated 5 out of 5 stars

When we need someone to take over, we call Office Genie. They are efficient and couldn't do more to help us. Office Genie have helped The Air Ambulance Service over the years by covering our phone s... See more

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4.6

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.6

All reviews

(122)

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Rated 5 out of 5 stars

A vital resource for our organisation

We have been using Conference Genie for some years now and find the service reliable, effective and easy to use (which is more than can be said for some other online services of this type). We have also found customer service to be friendly and quick to respond. I would recommend Conference Genie to anyone.

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Premium service without the premium costs.

I'd recently been promoted to manager and one of the first things I wanted to implement was a solid conference system we could use to better organise our departments and provide a focal point for ideas.

Having shopped around quite a bit, once I'd tried conference genie, I knew I didn't have to look any further. It does everything I need and more, completely free. I paid extra to be able to record the calls, but it wasn't much extra and saves me panicking if I haven't managed to take all of the notes in a meeting.

We have a bit of a laugh over the name when new clients hear it for the first time, but it's a good icebreaker. We also think the pre-recorded voice system that provides instruction is great!

Won't be looking for a new system any time soon!

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

1st Class Service

From our first dealing with Conference Genie we have receive a highly professional, friendly service which has been at a very competitive rate. With the conference service we receive we have been able to portray to other businesses our professionalism which is due to Conference Genie.

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

reliable and convenient - a winner every time!

We'd had problems before with getting reliable conference lines - the costs could be outrageous, sometimes the lines weren't even active when we went to use them!
Swapping to Conference Genie was a transformation. The team made the whole set up process a dream (and that was despite the best efforts of our own purchasing department!) and couldn't have been more helpful making sure everything was in place and that we knew how to use the technology. This positive service carried right through too and are always helpful whenever we have a query!
It's great peace of mind to know that we have a reliable number no matter where we are or when we need it, and being able to plan the costs and even budget costs against different teams/uses just makes the whole package perfect for us in every way!
I wouldn't hesitate to recommend them and couldn't imagine using anyone else in the future

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Conference Genie - every PA's best friend!!

Conference Genie is so quick and convenient. I use Conference Genie regularly with our contacts in Europe, who use the international numbers provided. I have my own passcodes set up and they can be used at a moment's notice. Absolutely fabulous!!

November 4, 2014
Unprompted review
Rated 4 out of 5 stars

Conference Genie is the most flexible and convenient service for my needs.

Working in an international environment with business partners worldwide - the option to use CG has provided me with one of the most convenient resources to do business.
If I have one request it is that CG consider expanding their worldwide options / numbers and in particular in Singapore, Hong Kong and Australasia.
Well done - you have a great product that I repeatedly recommend.

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

It just works...

We have been using CG for a number of years now and see no reason to switch to any other service... its works how we want, when we want and without drama...

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Lifesaver of a service

this service is amazing in work. Quick and so simple to use it is a lifesaver for making the working day for the boss so much more efficient. no more wasting time travelling. 1 number and passcode for all and hey ho everyone's talking

November 4, 2014
Unprompted review

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