Confetti never delivered. No response from emails/calls to customer service. Had to buy confetti last minute from Amazon. Had to reclaim money through credit card company. Terrible experience.
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See what reviewers are saying
Placed order 8 days ago - took the money but then nothing. Site says 'based in Cirencester' but buried in contact details is a Gloucester domestic address and a mobile number that goes unanswered. E... See more
I purchased and paid for 4 personalised cheese boards in Aug. Was promised delivery in 10 days, with slight delay due to waiting on packaging. After 30 days called Ashleigh who said oh good I am glad... See more
Very poor customer service ordered 23rd June on the 30th it should have been next day delivery... im still waiting emails and calls get ignored I sent a txt message and suddenly got a reply that she's... See more
Company details
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1.1
Bad
634 reviews
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Excellent packaging and speedy…
Excellent packaging and speedy delivery, great customer service double checking personal message and not just going ahead with the possibility of error on my part, very good .
December 7, 2019
Unprompted review
Would recommend!
Excellent communication. Efficient delivery and very good quality of product
November 28, 2019
Unprompted review
Great product and service
November 27, 2019
Unprompted review
Excellent service and products
November 26, 2019
Unprompted review
Lovley product
Lovley product, prompt and emails to let me know how my order was
November 22, 2019
Unprompted review
Disappointing
November 19, 2019
Unprompted review
Got the personalised wedding beer…
Got the personalised wedding beer mats, arrived quickly and good quality.
November 15, 2019
Unprompted review
Great service
Great service, really leased with the glass jars purchased and good price too thanks
November 13, 2019
Unprompted review
Really helpful page with lots of…
Really helpful page with lots of information
November 8, 2019
Unprompted review
Service was v.good but could have been excellent
The service was very very good. I requested if it was possible to receive the products earlier as it was for a wedding and ellen and jennifer were extremely helpful and added extra notes to warehouse on this point. Communication with updates were excellent. The only down point was when it came to the actual products getting delivered to me it became an absolute nightmare i ended up waiting 3 days and made over 6 calls to the courier to get an answer of where my parcel was. This was extremely frustrating. Due to that i couldnt give the overall service a five star. It started extremely well but ended in alot of panic and only received the product 30mins before I had to leave to fly away!
I just wished confetti could have helped out a little more on this, i shouldnt have been the one having to chase the courier!
November 4, 2019
Unprompted review
Excellent service
Excellent service, arrived quickly and items all great quality, definitely would recommend
November 4, 2019
Unprompted review
Item delivered very quickly
Item delivered very quickly. One glass broken but was replaced very quickly. Items exactly as described
November 3, 2019
Unprompted review
Late order of napkins.
We were a bit late in ordering named napkins for wedding with given delivery date of Friday before Saturdays wedding, oops... luckily order arrived two days early, relief on our part and great service by confetti shop. Thanks.
November 1, 2019
Unprompted review
Fantastic service
Fantastic service. Extremely helpful. Very happy with my purchase
November 1, 2019
Unprompted review
The package arrived on time and intact.
October 31, 2019
Unprompted review
product beautiful
product beautiful, i love the print, i cant wait to use them for my party
October 26, 2019
Unprompted review
Easy to assemble good product and good…
Easy to assemble good product and good service.
October 25, 2019
Unprompted review
a very good service
a very good service! couldn't fault the communication at all & the end product was wonderful. Thank you
October 25, 2019
Unprompted review
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