Charlie Hales, Poppy Dickson, Eliza Sanford @ CONNELLS Broadmere Basingstoke did an excellent challenging sale for our house in Hatch Warren Basingstoke achieving a better than expected Final Sale pri... See more
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If I could leave no stars I would. They never get back to you, if they do it's just to say they're 'looking into it's and make fake promises they have no intention of keeping. We have been brought t... See more
So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting for... See more
The worst service I've ever received. We received our flat dirty, untidy and with broken furniture and facilities. They advisors are absolutely unhelpful and unprofessional.We were reported repairs mo... See more
Company details
Information provided by various external sources
Connells Limited, trading as Connells Group, is a British estate agency and property services company headquartered in Leighton Buzzard, and a subsidiary of Skipton Building Society.
Contact info
LU7, Leighton Buzzard, United Kingdom
- www.connellsgroup.co.uk
No history of asking for reviews
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Avoid
For such a large business, they do not fulfil any role for either landlords or tenants. I cannot say a single good thing about Connells Group and would only advise that you avoid them.
Just as a short example of how unprofessional they are; they did not issue me with a Gas Safety Certificate at the start of my tenancy despite numerous requests. This is all too familiar with how they conduct themselves.
Very dissatisfied customer.
They lie and make false promises.
Always speaking to someone new about the same issues.
They rarely respond to any correspondence,
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