Conns Cameras Reviews 

701
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and friendly staff for offering expert advice, great recommendations, and a warm, welcoming environment during every visit. People genuinely appreciate the top notch quality of products and the reliable support provided when choosing camera equipment. A few other people also felt that the convenient online ordering process and delivery services were remarkably fast, ensuring items arrive promptly. Consumers are consistently happy with the diverse selection of specialized photography gear and accessories available for purchase. Reviewers often mention that communicating with the team is always pleasant and helpful.

What people talk about most

Service

Consumers find service to be positive, highlighting reliable and prompt experiences every time. Reviewers... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast and prompt... See more

Product

People report positive experiences with product, highlighting top quality photography gear and equipment that... See more

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming attitude and... See more

Order

Users describe satisfaction with order processing and fast delivery times. Customers highlight that items are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following a very helpful phone call with a man called Nick, I visited Conns Camera Shop in Dublin. I needed a light Tripod, batteries, SD card and advice on a lens. I asked for Nick and received exper... See more

Rated 5 out of 5 stars

Purchased a canon r 7. Sigma 17-40 1.8, Kase eco filter system and accessories from Bob last month. He spent over an hour with me , gave me some great tips , advice, while going in to great detail i... See more

Rated 5 out of 5 stars

They had a great quality flash (second hand) at reasonable price. When i phoned with a query, they were happy to answer all my questions and reassure me that the product was top quality & covered by g... See more

Rated 5 out of 5 stars

I was so delighted to find Conns Cameras. I've just joined a Camera Club and I'm planning to get back to taking proper photos again. The guys were really helpful - it's so important to get good "hu... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Passport Photo Processor
  4. Photo Lab
  5. Photo Printing Service
  6. Photo Shop

Written by the company

Conns Cameras is a family-run business established by Phil Conn in 1968. Bob and Mike Conn together with an excellent team of knowledgeable and helpful staff can guide you through the maze of new technology. We welcome everyone from inexperienced beginners, and creative people looking to step up from using their phone, to professional photographers and videographers, and offer an excellent back-up service on all items we sell, including the facility to provide loan equipment. We also offer hire, try-before-you-buy and trade-in services and have an on-site sensor cleaning service for both dry- and wet-dust removal. The Conns Photolab (introduced in 1990) offers a high quality and cost effective range of services including developing, printing and scanning for film, digital or print reproduction. With top-of-the range machinery from Fuji and Epson we can cover all your needs from postcard size prints in the hour up to 40" canvases stretched onto custom-made wooden frames. For convenience images can be sent to the lab electronically and then either posted out or collected from our city-centre location. For those times when it is not convenient to call in to us, or if you are based outside of Dublin, we also offer a secure mail-order service via our website and are always available by phone to guide you through what you need - please do not hesitate to contact us with any enquiries or drop into the shop to pick our brains in person.


Contact info

4.9

Excellent

TrustScore 5 out of 5

701 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(701)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

V100 flash

I spoke to the staff who just couldn't have been more helpful to me. I ordered a godox v100 flash which I required to photograph an important event on Saturday. Ordered on Thursday and flash was with me on Friday. This company always delivers. Highly recommend. Many thanks to all in Conns cameras

July 24, 2025
Rated 5 out of 5 stars

Great online service.

Less than 24 hours from ordering to delivery in Galway. Lower price than available online elsewhere, including reputable used equipment website.

June 25, 2025
Rated 1 out of 5 stars

Disappointment

Great website.
The main problem :
Why have such a comprehensive delivery options when you don't deliver outside of Ireland.
I wasted my time trying to place an order online only to be confronted by the following.
Shipping
We ship orders every weekday (Monday-Friday, excluding bank holidays). Please order before 2pm to ensure it makes it onto today’s shipment. Collection from the shop is available Monday-Saturday, 9am-6pm. Please await confirmation before making plans to visit us.

Sorry - We could not find an appropriate shipping method for your country/state.
Please confirm your full shipping address, including state and country details!

How about stating as you did in your email to me :
Thank you for your enquiry. We do not deliver outside of Ireland.

Would have saved me a great deal of time.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Insulted and offended. Having returned to Conns for the third…

Having returned to Conns for the third time with a faulty Fujixt5 I was appalled by the customer service i received from owner Mike. My first return was while camera was under warranty and after two unsuccessful returns I felt the necessary resolution was a replacement. Mike first offered to return the camera to Fuji again and when I didn’t accept this he wrote me a cheque to the purchase value in a very irate manner. When I questioned why he wouldn’t just replace the camera he said it was because I would probably be back in two years with another fault. In other words’I don’t believe you and I don’t want you in my shop again’
Please note….. this was the third camera bought from Conns
I felt very offended by his implication that I am dishonest.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING.

unreal, found the camera I wanted at the BEST price on conns’ website and the staff were very helpful towards me with my queries through email. shipping only took one day like that’s amazing????!??!! absolute delighted with my experience, definitely will be back in the future;)

July 11, 2025
Unprompted review

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