We packed up a Wellington house of 40 years and it was destined for 2 locations - Auckland and Coromandel. The Wellington house was 3 storied plus garage and underhouse workshop. A difficult drivewa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Firstly the staff where all friendly & cooperative and did what they could to do a good job. Some suggestions for improving the process though - don't use sticky tape on furniture etc as it leav... See more
Company replied
Experience was seamless from first inquiry. Rep was helpful & recommended the hourly rate option for the size of our move. This proved to be a money saver. Removalists arrived on time & worked quickl... See more
Company replied
Booked Conroy Movers late in the year for a January cross-country move and they were outstanding. Super responsive, excellent communication, and very flexible with last-minute changes. The admin side... See more
Company replied
Company details
Written by the company
The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.
Contact info
7 Airpark Drive, 2022, Auckland, New Zealand
- 0800802376
- enquiries@conroy.co.nz
- www.conroy.co.nz
4.3
Excellent
240 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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Excellent communication and easy to get…
Excellent communication and easy to get hold of a real person to talk to
Turned up when they said they would at both ends
Staff at both loading/ unloading truck and at back office respectful and friendly
All our items were well packed with no breakages in the move to Nelson
December 19, 2025
Unprompted review
Reply from Conroy Removals
Thank you for your wonderful feedback! We’re glad our team was easy to reach and respectful throughout your move. It’s great to hear everything arrived safely and on time. We appreciate you choosing Conroy Removals.
Kind regards
Conroy's
Great service provided
Great service provided, with prompt responses and quotes, we moved from Auckland to Christchurch as it was smooth. Thanks
December 20, 2025
Unprompted review
Reply from Conroy Removals
Hi Jeff! Thanks for the great feedback. We're rapt you had a smooth move from Auckland to Christchurch. All the best down south.
Kind regards
Conroy Removals
the team were excellent
the team were excellent - I felt that the inital site review was great - in the middle a bit lacking in communication, but we got there in the end - I 'm a planner and needed to know more information sooner on times of collection etc - The pick up and delivery was fantastic, and the team both times took great care of my belongings and my new place not to cause damage - They got all our things to the right place in the house and did it while smiling!
December 17, 2025
Unprompted review
Reply from Conroy Removals
Thank you for your honest feedback. We’re glad the site review and the pick-up and delivery went smoothly, and that our team took great care of your belongings. We appreciate your comments about communication and will work to improve this. Thanks again for choosing Conroy Removals!
Kind regards
Conroy Removals
Thanks Conroy Removal
Thanks Conroy removals you guys are so super efficient and the service was great. Would absolutely recommend. All our furniture was packed well onto the truck and all as it was when it come back out .
Thank you again ..
December 18, 2025
Unprompted review
Reply from Conroy Removals
Thanks so much for your kind words! We’re thrilled to hear you had an efficient and smooth experience. Your recommendation is much appreciated.
Kind regards
Conroy Removals
We were moved on the 18th of December…
We were moved on the 18th of December and the guys at Conroy's were awesome. We helped with a lot of the moving stuff to make it easier and they did as much as they could. They were super quick, friendly and helpful as well. Have used in the past also and have found the same both times. Thanks!
December 18, 2025
Unprompted review
Reply from Conroy Removals
Thanks so much for your continued trust and kind words. We’re glad our team could make your move easier and that you had a great experience both times. It’s always a pleasure to help our loyal customers!
Kind regards
Conroy Removals
The team were awesome
The team were awesome - from quite through to delivery of our things. They arrived when they said they would, packed everything really well, and were careful when unloading our things. They were also best priced of the three quotes we obtained. Highly recommended. Thank yiu!
December 22, 2025
Unprompted review
Reply from Conroy Removals
Thank you for your fantastic feedback. We’re delighted to hear our team provided great service, careful handling, and competitive pricing. We really appreciate your recommendation. All the best in your new place!
Kind regards
Conroy Removals
excellent
The service is excellent and Bill works meticulously. Great! Thanks !
December 21, 2025
Unprompted review
Reply from Conroy Removals
Thanks for the feedback, Peter. We're thrilled to Bill was such a great help during your move. We'll let him know.
All the best and kind regards
Conroy Removals
Exceptional service and delivery
Exceptional service and delivery. Cant fault the Conroy team. Thank you!
December 15, 2025
Unprompted review
Reply from Conroy Removals
Thank you for the great feedback, Paul. We're thrilled you're happy with your service from us. All the best in your new place.
Kind regards
Conroy Removals
Great experience with Conroy Removals
Great experience with Conroy Removals. The team was easy to deal with, professional, and very accommodating. They even came earlier than planned when I needed access to my work computer, which I really appreciated. Everything went smoothly and was handled with care. Highly recommend.
December 9, 2025
Unprompted review
Reply from Conroy Removals
Thanks so much for your kind words! We’re glad our team could accommodate your needs and make the move smooth and stress-free. We appreciate your recommendation.
Kind regards
Conroy Removals
The team turned up on time they were…
The team turned up on time they were friendly helpful adaptable and polite and made me feel as if nothing was too much trouble.Everything was transported safely with no damage.
December 17, 2025
Unprompted review
Reply from Conroy Removals
Thank you for your wonderful feedback. We’re pleased our team made your move easy and stress-free while taking great care of your belongings. We appreciate you choosing us.
Kind regards
Conroy Removals
The packers Gracie was just amazing
The packers Gracie was just amazing. Sydney was amazing with packing the trucks and then the delivery was fantastic as it rained the whole time.
December 16, 2025
Unprompted review
Reply from Conroy Removals
Thanks so much for your kind words! Gracie and Sydney are our girl power duo. We will pass on your feedback to them - they'll be pleased to hear it. We’re glad everything went smoothly!
All the best and kind regards
Conroy Removals
Reply from Conroy Removals
Thanks for the great feedback, Michael. We're pleased you were satisfied with our service.
Kind regards
Conroy Removals
Friendly & Cooperative Staff & Process Improvements
Firstly the staff where all friendly & cooperative and did what they could to do a good job.
Some suggestions for improving the process though
- don't use sticky tape on furniture etc as it leaves a sticky residue that is hard to remove.
- don't bother wrapping in paper those items that don't break or mark as it just creates more paper to deal with.
- when re-using old boxes, cross out the old description of contents.
- where possible return big items to the house first as when left to last it is hard to get them into correct place due to boxes etc being in the way.
December 16, 2025
Unprompted review
Reply from Conroy Removals
Thank you for your thoughtful feedback and kind words about our team. We really appreciate your suggestions and will take them on board to improve our service. It’s great to hear you felt our staff were friendly and cooperative throughout the move. Thanks again for choosing Conroy Removals!
Kind regards
Conroy Removals
Well priced and can definitely recommend
The quoting and evaluation process was fast and efficient.
The team on the day were very friendly and worked at a good pace.
Sadly my TV was damaged during the move but Conroy were very responsive and took immediate measures to compensate.
Overall I was very satisfied with them and have no issue recommending them.
December 5, 2025
Unprompted review
Reply from Conroy Removals
Thank you for your feedback and recommendation. We’re glad you appreciated our fast quoting process and friendly team. We’re sorry about the damage to your TV but pleased we could respond quickly to resolve it. Thanks again for choosing Conroy Removals!
Kind regards
Conroy Removals
Wellington to Bay of Plenty move. We had an excellent experience with…
We had an excellent experience with Conroys moving our furniture from Wellington to Bay of Plenty. Their communication & care of our possessions was excellent.
December 10, 2025
Unprompted review
Reply from Conroy Removals
Thanks so much for great review. We’re delighted you had an excellent experience with our communication and care. We appreciate you choosing Conroy Removals for your move.
Kind regards
Conroy Removals
Friendly and efficient service
The removal truck was on time and the men were organised, efficient, very careful, good humoured and polite. Couldn't be happier thanks.
December 15, 2025
Unprompted review
Reply from Conroy Removals
Thank you for the wonderful review. We’re so pleased to hear the team were on time, careful and a pleasure to deal with. We’ll be sure to share your feedback with the crew. Thanks again for choosing us!
Kind regards
Conroy Removals
Grant is a superb person to work with
Grant is a superb person to work with. Thoughtful, prompt and very professional. We highly recommend them!
December 11, 2025
Unprompted review
Reply from Conroy Removals
Thanks for your great feedback, Ralph. We're rapt you had a good experience with our Nelson team, and Grant in particular. We will pass on your kind words to him. All the best in your new home.
Kind regards
Conroy Removals
Great to work with
Quick to respond, easy to get in touch with, and got the job done easy process, etc. If I need support with shifting, storage in the future I will be reaching out to Conroys again.
December 15, 2025
Unprompted review
Reply from Conroy Removals
Thanks for the fabulous feedback, Jenni. We're thrilled you were happy with the service you received from Conroy. We'd be happy to help you again any time.
Best wishes!
Conroy Removals
It was all good particularly on the…
It was all good particularly on the removal morning, the team were top notch. Good humoured, polite, nothing seemed to phase them. Good communication from the office onwards, very happily satisified, thank you.
December 8, 2025
Unprompted review
Reply from Conroy Removals
Thank you so much for your kind feedback. We’re delighted to hear the team made your removal morning a positive experience and that their attitude and professionalism stood out. Thanks again for choosing us — we really appreciate it!
Kind regards
Conroy Removals
Would highly recommend and use again!
The team from Conroy are super fast and have a great attitude. My stuff was moved with care too! Thanks so much to make moving so much easier. Great value for money! this was the second move I've done with them. Cheers
December 11, 2025
Unprompted review
Reply from Conroy Removals
Thanks for the great review, PJ. We're thrilled you had a good experience with us and found it great value for money. We appreciate your business.
Kind regards
Conroy Removals
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