Console Clinic Reviews 

288
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Downloaded a virus on my phone. Console clinic sorted it out straight away. Excellent service. Wouldn't except payment.

Rated 5 out of 5 stars

I had a problem with my laptop and took it to the Console Clinic in Elm Park. It was explained they would carry out a diagnotic check and contact me. I was contacted after the diagnostic was carried... See more

Rated 5 out of 5 stars

I needed to get a Xbox Series X HDMI port replacement done. They contacted mid repair to offer a cleaning service on the internal system to prevent overheating which was a great additional ser... See more

Rated 5 out of 5 stars

Console clinic in Em Park is a fantastic local business. We have used their services on many occasions and always get 5 star treatment. The whole team are young and motivated as well as being extremel... See more

Company details

  1. Phone Repair Service
  2. Gaming service Provider

Written by the company

Console Clinic Limited. Screen Repair Specialist Apple Certified iOS Technician Console Repair Expert Micro Technician NO FIX NO FEE Warranty on all repairs We Buy & Sell.


Contact info

4.9

Excellent

TrustScore 5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(288)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly efficient service

Really nice, friendly and knowledgeable staff. Kept up to date with repair status of my two laptops and everything sorted with no fuss. Very pleased and would definitely recommend.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

I would just like to thank the two female staff (Becky & Alarnna - Wickford store) that I spoke to on the phone yesterday (13/11/24), once in the morning when I called to see if it would be ok for my teenage Son to bring his iPhone down after school for a new screen & for me to call the shop when I knew he would arrive to confirm it could be fixed & the cost so I could arrange necessary payment.

I then called back in the afternoon to see if my son had arrived & i was told he was in the shop & the phone was just having a few more checks.

Thank you for making my life a little less stressful by being so helpful, understanding & co-operative. Thanks again 😊

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Water damaged phone

Took my water damaged phone in that hadn’t turned on (after a trip down the toilet) for nearly a month. After realising it hadn’t backed up and thinking i had forever lost my precious photos I had it back, fixed, with all data still intact in 24 hours! Absolutely over the moon! Would definitely use again, thank you guys!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Broken gpu

What an amazing company and so glad I found them I had a expensive graphics card that was faulty sent it in and they have diagnosed the problem and ordered parts to fix it,the amazing staff were very knowledgeable and will only trust these people with any faulty stuff I have now.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Water damage fixed

Was strung along by another company for almost a fortnight to be told my water damaged phone was unable to be fixed by them and to take it to a specialist to try versus have data recovery. I thought I would give another local business a try before this.
I dropped it off to Console Clinic Wickford and within 3 days had a fully functional phone, all data safe and sound. Their communication and pricing was brilliant.
The data on my phone was very precious (photos of my child all the way since birth which somehow hadn’t been backed up), and I was so distraught at the possibility of losing them. I am so very grateful for their help.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

What a great service

What a great service. First interaction it was clear that the technician serving me was knowledgeable and also very polite. She explained to me the price, what they recommend to care for the device and also what was entailed in the service of my son’s PS5. I was also impressed that there was a pre-check on the device before they took it which showed me their professionalism. The service was complete pretty quickly which has solved the overheating issue the PS5 was experiencing. The impression left with me is that this company has great service and also staff that care about what they are delivering which makes a difference. Definitely recommend using console clinic if you have any problems. And also just to mention the price was very reasonable!

August 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look