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consortium.co.uk Reviews 12,614

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TrustScore 4.5 out of 5

4.3

Shoe Store
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Review summary

Created with AI, based on recent reviews

Looking at 982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting that items arrive quicker than expected and are well-packaged. Many people are happy with the product quality and the wide selection of goods available, including hard-to-find items and the latest drops. The pricing is consistently highlighted as excellent, with many reviewers finding great deals and significant savings compared to other retailers. The overall service is described as seamless and brilliant, with a user-friendly website and good communication. However, some customers experienced issues with their orders, including delayed processing or items not arriving, leading to frustration and the need to cancel. A few people also mentioned slow responses from customer support when seeking updates on their orders. Additionally, some reviewers were not happy with the return process, citing costs for returns and issues with product durability, such as trainers falling apart or boots losing their waterproof quality after a short period.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Product

Customers consistently note positive experiences with product, often praising items as described, of good... See more

Service

Reviewers mention positive feedback about service, often highlighting quick, easy, and efficient experiences.... See more

Price

Users describe positive interactions with price, frequently highlighting great deals and significant savings... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more

Rated 5 out of 5 stars

I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more

Rated 5 out of 5 stars

Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted

Rated 5 out of 5 stars

I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more

Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Home Goods Store
  5. Skateboard Shop
  6. Streetwear Store

Written by the company

Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

wrong item delivered

ordered size 11 trainers, ON 419089
delivered last week, box says size 11, trainers are size 9
emailed photos last friday to customer service
no response since
please will someone get in touch

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Consortium my go to Adidas Top Tier Retailer

Consortium has been my go to Adidas retailer for many years now. They are always quick and efficient with their delivery service. Never had any issues with my orders and their website is laid out with the customer in mind. On occasions they restock pieces once thought long gone which is a blessing as it saves a lot of money not having to pay resell. Huge thank you to the guys at Consortium for the Sunnyhurst and Roelees I never thought I’d own.

April 28, 2026
Rated 5 out of 5 stars

All things Spezial

Super fast delivery, great choice of Spezial items at the normal price. Great communication regarding an issue with information - Consortium are usually my first port of call

April 24, 2026
Rated 5 out of 5 stars

Great service

Easy raffle to enter and very quick service from successful entry being picked to be posted out and next day delivery was spot on.

April 24, 2026
Rated 5 out of 5 stars

Always a treat dealing with flannels

Always a treat dealing with flannels! Only downfall is the courier who absolutely squashed my box to bits! I’m a keen trainer collector especially on the SPZL brand along with the clothing side ! But I like my boxes to keep my trainers in on my trainer racks! I acknowledge this isn’t flannels fault and it’s DPD who have damaged it on delivery!

April 24, 2026

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