Constantia Care Reviews 

40
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Constantia Care are a highly professional and compassionate group who are deeply committed to the care of their clients. I have worked with them as a live in Carer for almost a year now. I am increas... See more

Rated 5 out of 5 stars

Excellent knowledge section on all scheduled modules. The questions allows carer to have a deeper understanding of each module; well detailed to reflect the practical side of care. The manual handli... See more

Rated 5 out of 5 stars

As a Carer, I was thrilled with the thorough training, both in theory and practical. The trainers had a great knowledge of their subjects and were clear and understandable with training and instr... See more

Rated 5 out of 5 stars

Helen was her normal, friendly, patient organised self, doing what she does best, training and retraining, which is the lifeblood of any company. Over and above the fact that she’s fully conversant... See more

Company details

  1. Home Help Service
  2. Home Help Service Agency

Information provided by various external sources

Constantia Live-in Care is committed to ensuring our clients & their families have the highest quality live-in care & support; 24/7, 365 days a year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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No recent history of asking for reviews

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4.7

All reviews

(40)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Training

The trainers and staff are incredible. They were very accommodating and patient with all the questions we were asking. They made me feel comfortable. I walked out of the training center in the afternoon feeling confident that I would be able to do what is needed for at my first placement. Amazing.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent training!!

I am a carer and have to complete training in all aspects of caring for clients. I have just done this with the training being of the highest standard, done with professionalism and expertise. I am made to feel part of a team with Person Centered Care being central to providing all needs. The training I received will help me to attain this goal. Thank you for all the care you show. I would highly recommend Constantia Care

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent carers and service dad now has a routine

I can’t say enough about the carers they have been brilliant only had them involved for just a few weeks and the difference has been amazing, me and my wife can now have some quality time together as the last two years we have had none
We can now relax knowing that dad is getting looked after properly
Thanks guys excellent work

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Billy at Constantia Care provided an…

Billy at Constantia Care provided an exceptional training session. The information and presentation were incredibly helpful, clear, and easy to understand, making the learning experience enjoyable and engaging. Billy demonstrated a profound knowledge of the subject matter and shared insights from a place of expertise, which added immense value to the training. What I particularly liked about the training was the interactive nature of the sessions, allowing for practical application of the concepts learned. Moreover, the professionalism of Billy reflected the high standards of Constantia Care as a company, making me appreciate their commitment to delivering top-quality training experiences. I highly recommend Constantia Care for their outstanding services and knowledgeable trainers.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the opportunity to train…

I recently had the opportunity to train with constantia care and spent a great day with them.The information I received on the course and its presentation was excellent.
My trainer is very knowledgeable in all aspects of care ,he is very patient and explains things clearly.
The training has expanded my knowledge and skills to be better prepared as a carer.The practical session is essential and I enjoyed learning new things .
Constantia care is a great company, everybody is very friendly. I was impressed by the teamwork and the family atmosphere in their offices .
Thanks to all at team constantia.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

I finished feeling confident.

It was warm and friendly environment to train without pressure distracting me. The instructions were precise and I got to perform all of the tasks thoroughly whilst asking questions about any uncertainties. There were clear answers for the questions that I had.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Very good training as per normal.

Helen was her normal, friendly, patient organised self, doing what she does best, training and retraining, which is the lifeblood of any company.
Over and above the fact that she’s fully conversant with her training program she is also very patient with the trainees which adds to her affability.
It is obviously very important for us carers to be given refresher training and kept up to date with modern trends as this will contribute to the success of the Company.
Thankyou Helen!

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Training

As a Carer, I was thrilled with the thorough training, both in theory and practical.

The trainers had a great knowledge of their subjects and were clear and understandable with training and instructions.

I have worked as a carer for many years. Having now joined Constantia Care, I am so impressed and feel secure going into any client, knowing I have the back up and support, should I need.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

The information/ presentation provided…

The information/ presentation provided was helpful.

Instructions were clear and understandable and all the trainers had good knowledge of the subject and spoke from a place of knowledge.
I also liked the different tools used during the training, quite interactive and practical.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Give you all support when you need it! High recommends.

October 14, 2022
Unprompted review
Constantia Care logo

Reply from Constantia Care

Thank you so much for taking the time to complete this review. We are so glad to read that you were happy with the support we were able to provide. Wishing you all the best for the future. Constantia Care

Rated 4 out of 5 stars

very good care provider for both my…

very good care provider for both my parents - live in carers provided for past 2 years. They do change out - but you get notice and choice of replacements. The folk provided to date were all truly dedicated to caring. Pete

July 15, 2022
Unprompted review
Constantia Care logo

Reply from Constantia Care

Dear Mr Barker,
Thank you so much for taking the time to leave a review, it is greatly appreciated.
We are glad to hear that you are happy with the care provided.
Best regards,
Constantia Care Team

Rated 5 out of 5 stars

Thank you!!!

My experience was wonderful, training was in a calm friendly environment, which made training fun and enjoyable.

June 17, 2022
Unprompted review
Constantia Care logo

Reply from Constantia Care

Thank you for taking the time to complete a review. We are delighted to hear that you found the training enjoyable and engaging.

Rated 5 out of 5 stars

Outstanding

We recently used Constantia Care to provide a live-in carer for our father whilst our mum was away for a few days. The care he received during this time was outstanding. The compassion, attention to detail and level of general care given was explempery and surpassed our experiences with all other care providers used previously. The fact that our dad was being cared for to such a high standard gave my siblings and I great reassurance in our mum's absence.

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

Constantia Care - Excellent!

We have used Constantia Care a few times now for our father who has advanced dementia, and we have always been extremely pleased with the high level of service we have received. Joe was amazing with dad - very caring and professional and went over and above to ensure our dad was well looked after. Our dad is at a very vulnerable stage in his life, but Joe constantly gave us reassuring updates and maintained the highest level of care throughout. We would recommend this company to anyone seeking a live-in carer for their loved one - and after having a few mishaps with other companies in the past, we finally feel our dad is in the safest possible hands.
Thanks Constantia Care!

April 24, 2019
Unprompted review
Rated 3 out of 5 stars

We employed the agency for 6 months…

We employed the agency for 6 months during 2018. We made it clear at the initial interview that long term care was required and that consistancy (ie same carer) was essential.
Carers sent were generally very good but instead of remaining long term they changed every few weeks as were either going back to South Africa for holidays or had other commitments. We subsequently learned that the carers working for this agency are self employed and the longest contract they can be given is for 6 weeks at a time. ..also that many self employed carers work for several different agencies as well as doing private work. Despite many promises we never did achieve consistancy of care (even after agreeing to have a rotation of 2-3 carers who would be permanent ) and the constant change of carers was incredibly unsettling and time consuming. In addition we were sent accounts intended for other clients on 2 occasions as well as being sent incorrect accounts.
We eventually gave up and opted for employing privately
I initially recommended the agency to many friends/family/colleagues etc on the basis of the standard of their carers but I would not do so in future (other than if a short term placement is required) as the coordination left a lot to be desired ( even the carers themselves attested to this).

March 27, 2019
Unprompted review

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