ConsumerLab.com Reviews 127

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product information, finding it honest, reliable, and comprehensive, helping them make informed purchasing decisions for supplements and other health-related items. Many appreciate the objective, research-based approach to testing, which instills confidence in the results and the overall quality of the information provided. The website is frequently highlighted as a valuable resource, with users finding it easy to navigate and full of useful data. However, some customers expressed dissatisfaction with the subscription service, particularly regarding the lack of stored information for members. A few reviewers also noted that the product selection for testing can be repetitive, with a desire for a wider variety of brands and supplements to be reviewed. Additionally, some found certain analyses to be overly long and not always easily understandable for the average person.

What people talk about most

Product

Consumers generally express high satisfaction with the product information provided, finding it a valuable... See more

Website

People report positive experiences with the website. Many consumers appreciate the site's comprehensive... See more

Subscription

Clients share ambiguous opinions on subscription. Many reviewers find the subscription fee reasonable and... See more

Quality

Reviewers express satisfaction with the quality of information and testing provided. Customers appreciate the... See more

Value for money

Customers consistently note positive experiences with value for money. Reviewers find the subscription fee... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For at least 15 years, I have relied on ConsumerLab.com reports’ advice regarding all supplements I purchase. Value, truth in labeling, safety cautions, worldwide research. I can make my own choices a... See more

Company replied

Rated 5 out of 5 stars

I love being able to get honest reliable information on products before buying them or using them. I like that you include so many different studies when reviewing products and that you site the studi... See more

Company replied

Rated 5 out of 5 stars

trust, honesty above all else is important to me. I feel i can research an item and come away with a comprehensive and thorough explanation of how item is reviewed, rated and tested. I rely on this in... See more

Company replied

Rated 5 out of 5 stars

You present valid evidence and include scientific study evidence at times, too. You ask what products users would like you to test/review. The way you test products (multiple labs not affiliated with... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health Consultant
  3. Health Food Store

Written by the company

ConsumerLab.com is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products. It publishes results of its tests in comprehensive reports at www.consumerlab.com. CL also conducts an annual Survey of Vitamin & Supplement Users. CL's research is cited frequently by the media, in books, and at professional meetings. In addition to the products it selects to review, CL enables companies of all sizes to have their products quality tested for potential inclusion in its list of Approved Quality products and bear the CL Seal. Since its founding in 1999, CL has tested more than 5,600 products, representing over 850 different brands and nearly every type of popular supplement for adults, children, and pets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I'm a paid subscriber and can't log in…

I'm a paid subscriber and can't log in no matter how times I tried. Just want a refund..

November 18, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Fernanda, I am really sorry you are having trouble logging in. That sounds very frustrating and I understand why you would ask for a refund.

We want to make this right for you. Please contact us at subscription@consumerlab.com or call 914-722-9149 so we can quickly look up your account, reset your access, and process a refund if needed. We are here to help and you will not be left without support.

Thank you for letting us know and giving us the chance to fix this.

Rated 5 out of 5 stars

Priceless Information

I rely heavily on the information I get from reading Consumer Lab reviews. Thank you for helping sort through the hype and misinformation out there!

November 12, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Gail, thank you for the kind words. ConsumerLab is glad the reviews help cut through the hype and make decisions clearer.

Rated 5 out of 5 stars

Truth and fact.

The belief that what you put out is as truthful and factual as possible.

November 4, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Bob, thank you for the kind words. ConsumerLab is committed to clear, accurate, and evidence-based information you can trust.

Rated 5 out of 5 stars

My Go To Source

Great source of health info on food, supplements, sun screens, etc. I have subscribed for around 10 years and found the info very valuable to me. I love that they solicit brands of foods/supplements to review and test.

November 6, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Jim, thank you for the 10 years of support and the 5-star review. Glad the coverage across foods, supplements, and sunscreens has been valuable. We appreciate member input on what to evaluate next and review those ideas alongside other factors.

Rated 2 out of 5 stars

Very disrespectful to dues paying members

I have requested an answer to WHY a certain highly rated Red Yeast Rice supplement isn't included in their ratings and all I got was Crickets !!!
Not even an acknowledgement of my question after 4 attempts in two years!
Guess we're below their respect level .
Very disrespectful and unprofessional to dues paying members !

October 5, 2025
Unprompted review
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Reply from ConsumerLab.com

Hello, thank you for sharing your feedback. I am really sorry to hear you felt ignored. That is never the experience we want for any of our members.

To clarify how our testing works: We independently purchase products based on market availability, ingredient profiles, sales data, and what will give members the broadest and most useful comparison. We are not always able to include every highly rated or frequently requested product, but member suggestions are reviewed when we update each category.

If you previously reached out and did not receive a reply, that is not the level of responsiveness we aim for. We would be happy to look into the specific Red Yeast Rice product you mentioned. Please contact us directly at subscription@consumerlab.com, and we can make sure your question is reviewed.

Rated 3 out of 5 stars

My multivitamin was never reviewed…

My multivitamin was never reviewed during the time I received an email to send in my input. It's always the same old brands that are getting reviewed. I requested a review for Nature's Life Mighty Mini Vite daily multivitamin micro tablets.

October 29, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Karina, and thank you for your feedback. I understand it can be disappointing when a product you use is not included in our reviews.

We select products based on market share, ingredient profiles, and what will provide the best overall comparison for members. We also consider member suggestions, but we are not always able to include every product due to the number of items on the market and the cost of independent testing.

Your request for Nature’s Life Mighty Mini Vite has been noted, and it will be considered during the next multivitamin update. We appreciate you taking the time to send it in and for being a member.

Rated 5 out of 5 stars

reliable information on supplements…

reliable information on supplements with reviews of what is available.

September 29, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi David, thank you for the review. ConsumerLab is glad the reliable supplement information and product reviews are helpful.

Rated 4 out of 5 stars

Trusted resource

I've come to rely on consumerlab to help guide my purchase decisions for supplements and certain foods that are known to have problematic heavy metal content or arsenic, for instance. I appreciate their thorough research and consider my subscription money well spent that helps me maintain my good health.

October 12, 2025
Unprompted review
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Reply from ConsumerLab.com

Thank you for the thoughtful review. ConsumerLab is glad the coverage of supplements and foods—especially around heavy metals like arsenic—helps guide confident purchases and support good health.

Rated 5 out of 5 stars

Love Consumer Labs

I rely on consumer labs for all of my supplement needs.

October 2, 2025
Unprompted review
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Reply from ConsumerLab.com

Thank you for the kind words. ConsumerLab is glad to be your go-to for supplement information and recommendations.

Rated 5 out of 5 stars

I rely on Consumer Lab when I want to chose a product that has sciecne behind it

I rely on Consumer Lab when I want to buy something like supplements or foods that are controversial. I have most reently been reading about rice, flax seed, protein bars, and cocoa

September 24, 2025
Unprompted review
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Reply from ConsumerLab.com

Thank you, Dr. Reed. ConsumerLab is glad the reviews help when topics feel controversial. It’s great to hear the information on rice, flaxseed, protein bars, and cocoa has been useful.

Rated 5 out of 5 stars

trust

trust, honesty above all else is important to me. I feel i can research an item and come away with a comprehensive and thorough explanation of how item is reviewed, rated and tested. I rely on this information to help me make healthy choices.

September 24, 2025
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi John, thank you for the thoughtful review. ConsumerLab is glad the clear, transparent evaluations earn your trust and help you make healthy choices.

Rated 5 out of 5 stars

I really enjoy reading your results and…

I really enjoy reading your results and information on supplements, etc

September 24, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Lucinda, thank you for the kind words. Glad you enjoy the results and supplement information—your support means a lot.

Rated 3 out of 5 stars

Too repetitive and much to wordy

Their selections on certain products are very repetitive instead of testing products they have not yet done. Also their analysis of most products they have tested is much too long and is not always in a context that the average person can understand. Get to the point!

September 13, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Vicki, and thank you for sharing this feedback. We hear you. We try to balance testing popular products with adding new ones, but we agree there is always room to expand the mix. Your comment helps us improve that.

We also appreciate your note about clarity. Our goal is to give members solid, detailed information, but we will keep working to make our explanations more direct and easier to follow.

Thank you for taking the time to let us know what would make the service better for you.

Rated 5 out of 5 stars

I always refer to the website on any…

I always refer to the website on any supplements and recommend it to folks!

August 27, 2025
Unprompted review
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Reply from ConsumerLab.com

Hi Patricia, thank you for the kind words and for recommending ConsumerLab to others. Glad the site helps when you’re checking supplements.

Rated 5 out of 5 stars

I rely 100% on ConsumerLab reviews

I rely 100% on ConsumerLab reviews. If I am interested in learning more about a supplement, ConsumerLab is where I go. Greatest site for health supplement information.

August 18, 2025
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi Markus, thank you for the generous review. ConsumerLab is glad to be your go-to for clear, evidence-based supplement information. Your trust means a lot.

Rated 1 out of 5 stars

I had been a Consumer Lab member for 3…

I had been a Consumer Lab member for 3 to 4;years. Be aware that you cannot access the past lab results you paid for. I was not aware that information is NOT STORED OR ACCESSIBLE TO OR FOR YOU. I find REPREHENSIBLE! One considering membership SHOULD BE INFORMED!!!! I paid a great deal of money for that information and NOW I CANNOT ACCESS IT? THAT IS NOT ACCEPTABLE. ONE CONSiDERING MEMBERSHIP SHOULD BE INFORMED. I WILL NEVER RENEW MY MEMBERSHIP. THAT IS NOT TRUE OF CONSUMER REPORTS. I'm OUTRAGED!!

August 15, 2025
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Dear Earlene,

Thank you for sharing your concerns so candidly. Your frustration is completely understandable. It can feel disappointing to not have access to information you previously viewed as a member.

Let us clarify how our process works and why certain results may no longer appear:

Why Older Results May Not Be Accessible

1. Focus on Keeping Information Up-to-Date
At ConsumerLab.com, our goal is to provide the most accurate and timely guidance possible. We regularly update Product Review reports, usually every two to four years, and re-test products using current methods and new samples. When a product is not included in the most recent testing cycle, it may no longer appear in the report.

2. Changes in Products and Standards
Supplements and consumables often change. Ingredients may be reformulated, manufacturing processes improved, regulations updated, or new scientific findings released. To ensure our members are receiving information that reflects the current market, older results are replaced with updated data.

What Members Can Do
• Print or Save Reports While Active: While a membership is active, reports can be printed for individual use using the “Print” icon at the top right of each page. This helps preserve older information if you wish to keep a record.
• Request Testing or Re-Testing: We welcome member input. If there is a product you would like to see tested or re-tested, you can share suggestions with us. Member feedback plays an important role in selecting what we test next.

We truly value your feedback and will share your comments with our team as we continue to improve. Our mission is to provide independent, unbiased testing to help consumers make informed decisions, and your perspective helps us serve members better.

Sincerely,
ConsumerLab.com

Rated 5 out of 5 stars

Great resource for scientifically…

Great resource for scientifically backed information on supplements (and more), along with testing for purity and conformance with labeling.

August 11, 2025
Unprompted review
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Reply from ConsumerLab.com

Thank you for the review. ConsumerLab is glad the science-based reviews and testing for purity and label accuracy are helpful. All products are purchased at retail and tested in independent, certified labs, and Top Picks reflect quality, accuracy, and value.

Rated 5 out of 5 stars

A Great Resource for Clinicians

I use Consumer Labs as a resource for personal health as well as for recommendation of brands to client and patients. It is an excellent resource for understanding supplements at a variety of levels from content to price.

August 1, 2025
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for your kind feedback. We are honored to be a trusted resource for both your personal health and your work with clients and patients. It is our goal to provide clear, evidence-based information that supports better decisions across all levels, from supplement content to pricing. We truly appreciate your support.

Rated 5 out of 5 stars

I love being able to get honest…

I love being able to get honest reliable information on products before buying them or using them. I like that you include so many different studies when reviewing products and that you site the studies. I feel like the information I am getting is balanced and unbiased and isn't trying to sell anything. I also like that I can search on older reviews for any subject. I also appreciate being able to read other members experiences.

July 29, 2025
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for your thoughtful message. We are grateful to know that you value the honesty, reliability, and depth of information we strive to provide. Citing studies, sharing balanced reviews, and keeping everything unbiased is central to our mission. We are also glad you find value in member experiences and archived reviews. Your support and trust mean a great deal to us.

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