Absolutely disgraceful! I joined them a few years ago, diligently recorded relevant purchases each week, and accumulated points worth around £40. I was planning to redeem it when it reached £50,... See more
Company replied
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Absolutely disgraceful! I joined them a few years ago, diligently recorded relevant purchases each week, and accumulated points worth around £40. I was planning to redeem it when it reached £50,... See more
Company replied
I wrote a review on the 14th April, you's have replied to my review stating that iv'e to make contact with my panel id? How can i get this when i'm locked out of my account? I don't have this informat... See more
Company replied
I have been a member of Consumer Pulse for many years and suddenly I was not allowed to login. No explanation! It wasn’t until I came on Trustpilot that I found out the reason. I’ve emailed Consumer... See more
Company replied
I really love being a consumer pulse member. You get interesting surveys to complete & can log details of purchases for certain categories to earn reward points which can be exchanged for gift voucher... See more
Company replied
We are interested in collecting information on your shopping, whether for yourself or others in the following areas: Fashion, Entertainment, Mobile Phones and Accessories, Beauty
United Kingdom
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I can't remember how long I have been with this company it's been so long.
I can honestly say they are fantastic.
I just log in every Monday to enter my purchases, if I have any or not. The reminder email I get every Sunday is a good way not to forget.
The rewards are great - e-vouchers are sent almost by return when I have applied for them.

Reply from :: consumer pulse :: Home
Great company to work with , always received my vouchers quickly , nice gentle reminder if you forget .

Reply from :: consumer pulse :: Home
I might 2 weeks ago join that and from the first day i can’t sign in… i ask for password reminder they sent but still not working

Reply from :: consumer pulse :: Home
I have been with this company for many years, never had @ny issues. I usually allow the point to add up till Christmas time, then have a splash out.
Never had a problem with receiving the vouchers.
I can certainly recommend this company. Keep up the good work

Reply from :: consumer pulse :: Home
Never had a problem. My voucher requests have always been redeemed quickly.

Reply from :: consumer pulse :: Home
I am finding the reviews on here most interesting! I received exactly the same email back in early May informing me:
'We regret to inform you that we had to close your account as we have not received any response from you since our last reminder.' I had logged in more than once a week. I have phoned Consumer Pulse and email and apart from a email acknowledgement I have not received any explanation as to why my account was closed!

Reply from :: consumer pulse :: Home
To begin with was great. I recorded my purchases and received reward. Continued to record purchases and responded to last email received stating that I hadn't made any new purchases.
Received an email saying I hadn't responded & they were closing my account.
I was close to receiving another reward. What a great way to obtain users data for free & not reward them!
An update as they contacted me today (23/5/23). They reopened my account temporarily & added a goodwill amount so I could reach the reward payout.
Top marks for the response and outcome

Reply from :: consumer pulse :: Home
They got one star because it was fine for a while.
I joined in March, recorded relevant purchases each week and earned £25.
Then they closed my account.
First reason given - You have not responded to our last reminder. Pure bull!
Second explanation - You no longer meet our criteria and closure is not appealable. Total tosh!!
At least I haven't lost my earnings but I'm appalled by their shabby treatment!

Reply from :: consumer pulse :: Home
By far the best student survey conpany I use weekly. Paid for many Xbox games from Argos! It’s brilliant and engaging. Much better than another company which is similar! These reward you like they should properly

Reply from :: consumer pulse :: Home
Been a member for a number of years now, they pay out well for the surveys and diary entries you undertake. However you do need to commit to it as the regular recording of information is what helps them understand purchasing habits and changes in habits. If you are willing to be a regular panellist then you can expect to be rewarded for your time. The panelist support team are also really helpful.

Reply from :: consumer pulse :: Home
Great survey company. Easy to fill in, fair compensation for time involved and points mount up quickly. Only downside, as others have said, limited options for cash in. Would like to see Amazon, M&S, Next or preferably Pay Pal

Reply from :: consumer pulse :: Home
A great survey company and helpful staff if you have a problem.

Reply from :: consumer pulse :: Home
I've been with consumer pulse for a long time, I've cashed out vouchers at times and built up at others. They are always proficient in communication and keep me updated with new items when available. I would like others like to see more reward options and would value a reply from them accordingly

Reply from :: consumer pulse :: Home
Been with them for a number of years and i must say to my humble opinion are great no issues.
only downside as already mentioned is the luck of redeemable partners e.g. amazon. Argos and Halfords are a big plus as I used the vouchers for car service parts like engine oil/filters.
Instant availability of voucher codes with in minutes .
Me personally i would recommend then highly.

Reply from :: consumer pulse :: Home
Love the site and have been with them for years. Only down side is their range of vouchers in the rewards section is not what it used to be.

Reply from :: consumer pulse :: Home
I've been with Consumer Pulse for several years now. I've never had any issues with receiving my rewards and have earned hundreds of pounds worth of vouchers. In particular, I like that you can still earn points even if you don't have any purchases to report that week. Would definitely recommend, this is a genuine site and although it can take a little while to build up rewards, it's very worth it for relatively little effort
Meh. Genuine and safe survey site, but the experience was so basic and the disregard for user safety / customer experience / brand was quite shocking and vouchers were no longer usable anywhere. No longer a member and absolutely no lost sleep over that.
I have only ever had a positive experience with this site - having contributed for many years now.
Cashed out £30 in vouchers got to £10 and then I receive an email stating that they have closed my account. I ask for more information and they say they haven't received up to date information about my number and household eventhough the information was accurate when I set up the profile(still is) and I had not received an email telling me to update my information.
I’ve did a lot of inputs regarding my purchases, made a survey it says there that I received my points. Next time when I login in, it says that I have none.
I was supposed to receive points equal to 5 £ when joining, but I never received them.
Worthless and waste of time.
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