Contractcars.com Reviews 

5,087
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the seamless and efficient process, from initial inquiry to final vehicle delivery, describing the service as first-class and reliable. Reviewers frequently commend the dedicated staff and account managers for their professionalism, helpfulness, and prompt communication at every stage. Customers particularly appreciate the efficient delivery service, with vehicles arriving as scheduled, and the comprehensive, timely updates provided throughout. Overall, people find the user experience to be highly positive, often describing it as enjoyable and stress-free, leading many to enthusiastically recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the helpfulness and professionalism of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the seamless and straightforward... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time using Contract Cars and the process was fairly seamless . Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times . I have recomme... See more

Rated 5 out of 5 stars

Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immedi... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

What a fab service! Contract Cars was recommended to me by my brother and I am highly impressed with the service. My account manager is Ursula Fox and she has been an absolute star in helping me ge... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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5.0

All reviews

(5,087)

416 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with this car broker from start to finish. Ursula Fox made what is usually a stressful and time-consuming process feel smooth, straightforward, and even enjoyable.

From the very first conversation, she was friendly, professional, and genuinely interested in finding the right solution. She took the time to understand my needs, preferences.

What really stood out was their transparency and honesty. Every detail about the vehicle, and process was clearly explained, with no pressure or hidden surprises. Ursula Fox handled all the negotiations and paperwork efficiently, saving me a huge amount of time and hassle.

Communication was excellent throughout, I was kept informed at every step, and any questions I had were answered quickly and thoroughly. When it came to delivery, everything was exactly as promised, and the car was in perfect condition.

I wouldn't hesitate to recommend this broker to anyone looking for a reliable, trustworthy, and professional service. I definitely be using them again in the future!
Mr Koyes

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service as usual! Highly recommended

I had an excellent experience with Contract Cars thanks to Faye, who was absolutely fantastic from start to finish. She made the whole process of arranging my new lease car smooth, stress-free, and incredibly efficient. Communication was clear and timely throughout, and she went above and beyond to ensure everything was handled perfectly — from the initial order right through to delivery. I couldn’t be happier with the service and would highly recommend both Faye and Contract Cars to anyone looking for a hassle-free leasing experience.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Positive experience from the…

Extremely Positive experience from the sales to administration side. Both Dan Jarvis and Myron Fernandes have been transparent and patient with regards to my questions. No forced sale and kept me informed throughout. If there is any room for improvement it would be with pricing. I was quoted a price and it tipped over to next month and pricing changed- can understand this may be out of their control but would have been nice to honour original pricing. Other than this so far 5 stars. Thanks.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Leasing a car via Contract motors is easy peasy !

Everything in the full process ran smoothly because my client manager was on the ball. She made everything so easy and so there were absolutely no hiccups. Jodie along with her colleagues are a great ambassador for Contract Cars. Everything they do is customer focussed. Consequently, totally on merit I rate them 5 Star +++ !

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

First time using Contract Cars and had a great experience. Faye Hunn was so helpful with the whole process, keeping us updated every step of the way! Would definitely recommend.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Jody and the team

Jody, Danny and the team were so helpful with my new car and made the process really simple. This is my 7th lease car with Contract Cars and I would not go elsewhere as every time it is easy and convenient.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic lease deal from a great company.

I had a great experience dealing with Contractcars especially Olly Conyers when looking for a Volvo XC60 on lease. The process was seem less, good communication and Olly got me a fantastic monthly lease price for a great spec car. The car arrived as arranged, looks fantastic, great to drive and we will enjoy driving it for the duration of this lease. I highly recommend this company and I will definitely be using Contractcars for my next lease car.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Having used Contract Cars for the first…

Having used Contract Cars for the first time both Edward Simpkins and Myron Fernandes have been first class from start to finish excellent customer service clear instructions and swift responses with any questions I had.
Will recommend to all my clients and network
FIVE STARS

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

New Car Lease - VW Tayron

Our experience with Contract Cars and Faye Hunn has been outstanding. From start to finish, Faye provided exceptional service, ensuring the process of acquiring our Volkswagen Tayron was smooth and stress-free. She was professional, responsive, and always willing to address our questions, from insurance details to contract terms. Faye kept us informed at every step, offering clear communication and helpful resources about the car’s features and security systems. Her friendly and approachable demeanour made the experience enjoyable. We are thrilled with our new car and highly recommend Contract Cars and Faye for their excellent customer service and attention to detail!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a new car from Contractcars.com…

Ordered a new car from Contractcars.com & I must say the service received from Andy the Director who was very easy & professional to speak with, along with Jodie Doyle who deserves 6 stars imo for her excellent feedback and updates she gave all along. Well everyone, keep it up and speak in 3-4 yrs if not before for another car 🙏

March 16, 2026
Unprompted review

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