Contractcars.com Reviews 

5,085
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the seamless and efficient process, from initial inquiry to final vehicle delivery, describing the service as first-class and reliable. Reviewers frequently commend the dedicated staff and account managers for their professionalism, helpfulness, and prompt communication at every stage. Customers particularly appreciate the efficient delivery service, with vehicles arriving as scheduled, and the comprehensive, timely updates provided throughout. Overall, people find the user experience to be highly positive, often describing it as enjoyable and stress-free, leading many to enthusiastically recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the helpfulness and professionalism of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the seamless and straightforward... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time using Contract Cars and the process was fairly seamless . Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times . I have recomme... See more

Rated 5 out of 5 stars

Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immedi... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

What a fab service! Contract Cars was recommended to me by my brother and I am highly impressed with the service. My account manager is Ursula Fox and she has been an absolute star in helping me ge... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,085)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

4th Car

4th Car - Zero hassle again. Got the deal that was advertised which was better than anything I could get elsewhere. Car was on time and exactly as ordered. Staff are all friendly. Dealt with Faye, James and Ursula.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Really pleased with the whole experience from start to finish. Communication was clear throughout and everything was handled efficiently with no hassle.

Jay Leigh was particularly helpful, always quick to respond and kept me updated at every stage. The process was straightforward and exactly what you want when ordering a new car.

Delivery went smoothly and the car was exactly as expected. Would definitely recommend and would happily use them again in the future.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Contract cars….a delight

Contract cars made leasing a new vehicle an absolute breeze. I dealt with Jay Leigh who was really helpful and knowledgeable about the cars I was leasing. I have leased 2 off them in the past few months and couldn’t speak highly enough of the experience I had. One of the cars they were able to sort delivery to Northern Ireland and the other I went to their offices and collected. An absolute pleasure to deal with and so much cheaper than anywhere else I got prices from.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Repeat customer. Contract Cars proactively get in touch with new Audi Loyalty deals as my current lease comes to an end.
Happy with service would consider them first on next lease renewal in 2 yrs time

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Had a great, speedy experience with Jay Leigh and Corey Dingle to get my new car. Contractcars was recommended to us by a work colleague and I am really grateful because it was a good deal financially and we had the car on the drive 3 weeks from first contacting the company

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

My new vehicle was delivered today

My new vehicle was delivered today can honestly say the whole process has been great. Myron Fernandes was the point of contact for the whole process. Answered
all queries promptly and professionally.
Ensured I was updated throughout.
Very pleased with the experience.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

A5 S line

Understood my requirements, found best replacement option, kept me updated on progress, delivered on date. All good 👍

March 26, 2026
Unprompted review

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