Contractcars.com Reviews 

5,085
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the seamless and efficient process, from initial inquiry to final vehicle delivery, describing the service as first-class and reliable. Reviewers frequently commend the dedicated staff and account managers for their professionalism, helpfulness, and prompt communication at every stage. Customers particularly appreciate the efficient delivery service, with vehicles arriving as scheduled, and the comprehensive, timely updates provided throughout. Overall, people find the user experience to be highly positive, often describing it as enjoyable and stress-free, leading many to enthusiastically recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the helpfulness and professionalism of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the seamless and straightforward... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time using Contract Cars and the process was fairly seamless . Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times . I have recomme... See more

Rated 5 out of 5 stars

Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immedi... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

What a fab service! Contract Cars was recommended to me by my brother and I am highly impressed with the service. My account manager is Ursula Fox and she has been an absolute star in helping me ge... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(5,085)

414 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Audi Order

I have used them twice now and on both occasions they have been very good to deal with, always available on the telephone and if contacting by email, they always either pick up the phone or reply back in a timely manner.
People that stand out are Ursula, Andy and James, along with Olly who have all been very helpful when ordering my vehicle.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great all round experience

Great all round experience! From first point of contact the company was prompt and helpful. Ursula was fantastic, answered all my queries and kept me informed throughout. Would highly recommend.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

James came highly recommended and certainly lived up to it. The service was prompt and well communicated. The car is excellent and i'm happy with the cost.

Once we had a agreed a vehicle, Faye followed up with continued 10/10 service.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

World Class Service!

World Class Service!

BMW X7 4.0D M Sport Pro
I placed the order with Contract Cars on Monday morning, paperwork completed Tues and X7 was on my drive Fri evening.

Not only was the service seamless, the deal was out of this world for this £110k motor with all the bells and whistles.

Shout out to Taroq & Ursula Fox for making this happen.

ps. I've been with Contract Cars for over 15 years, and it gets better every time.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from this company

Great service from this company. Ursula Fox was my contact from start to finish keeping me informed all the way to delivery which was at Cairnryan port as I live in NI. Excellent seamless experience so I'd highly recommend. Thanks again to Ursula for all her help.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Contract Cars review

I dealt with Myron Fernandes at Contract Cars on a recent vehicle lease. I found the transaction to be clear and precise and the service offered was extremely good. Myron was very helpful and informative with great communication. Thank you again!!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star vehicle leasing company

I have been acquiring cars from contract cars for over 15 years …amazing service and value …
Myron Fernandes & Simon were very helpful with the delivery of the my new vehicle…

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend contract cars…

I would highly recommend contract cars who I have used many times over the last 10yrs . Dan Jarvis has always been there to get some good deals . Jodie Doyle has also helped with seamless delivery & other queries I have had

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

First class sales and delivery…

First class sales and delivery experience handled by Dan Jarvis and Myron Fernandez. Really couldn’t find any fault with contact and being kept up to date as delivery time drew nearer, with the added complication of delivery to NI.

March 31, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look