Contractcars.com Reviews 

5,085
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the seamless and efficient process, from initial inquiry to final vehicle delivery, describing the service as first-class and reliable. Reviewers frequently commend the dedicated staff and account managers for their professionalism, helpfulness, and prompt communication at every stage. Customers particularly appreciate the efficient delivery service, with vehicles arriving as scheduled, and the comprehensive, timely updates provided throughout. Overall, people find the user experience to be highly positive, often describing it as enjoyable and stress-free, leading many to enthusiastically recommend the company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Service

People report positive experiences with service, often describing it as excellent, smooth, and efficient from... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that vehicles arrived on schedule... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time using Contract Cars and the process was fairly seamless . Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times . I have recomme... See more

Rated 5 out of 5 stars

Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immedi... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

What a fab service! Contract Cars was recommended to me by my brother and I am highly impressed with the service. My account manager is Ursula Fox and she has been an absolute star in helping me ge... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 50% of negative reviews

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5.0

All reviews

(5,085)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently leased two vehicles through…

We recently leased two vehicles through Contract Cars and the entire experience was seamless from start to finish. Our account manager, Ursula Fox, provided outstanding support throughout the process, handling every query efficiently, professionally. Her communication was clear and responsive, making the whole journey straightforward. We truly appreciated the excellent level of customer service and would highly recommend Contract Cars to anyone considering vehicle leasing.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customer!!!

Jodie Doyle kept me updated with delivery & I am absolutely thrilled with the car & the service! Received my car 2 days ago & am delighted! Also Thank You to Matt Roberts who arranged the lease for me… very happy customer!!!

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had 3 cars from Contract Cars and…

I’ve had 3 cars from Contract Cars and the next one will likely come from them too. This time, I dealt with Myron Fernandes. I was kept well informed during the process and everything went smoothly. I was contacted about a possible delay and again when the date was brought forward. Honestly, no complaints at all.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Far better service than any dealership…

Far better service than any dealership that I've used before. I kindly asked for the car to be delivered before the school run at 7:20am and he arrived on the minute after a 3hr journey. I was very impressed. Not only the best service, but the cheapest too, so I cannot speak highly enough of Contractcars.com and the their team of people.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

i dont go anywhere else for cars

i dont go anywhere else for cars. everytime I need a new car i always go to contractcars.com. from start to finish the service is professional and i simply cant fault it. a special mention to Faye Hunn for her excellent communication throughout the process.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication from start to finish.

Very helpful at finding the make, model and colour i wanted.

Myron Fernandes very quick at replying to emails and sorting any issues out.

I'll be using again when time to look for another vehicle.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

10 Cars

This is about the 10th car we have had from Contract cars. They are always responsive, super helpful and deliver what they promise.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to contact

Easy to contact, deal with, and problem solving. Jodie Doyle made this easy. Car arrived when they said, the driver was excellent nothing was too much trouble. I will be using this company again in three years.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great. Very responsive. Myron Fernandes and Simon who I initially spoke to were great. Thanks!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with the service I…

I was very happy with the service I received from this company. Jodie Doyle was the lady that we dealt with and she couldn’t have been more helpful and so prompt on replying to my emails and any questions or concerns I had. I’m extremely happy with my new car and when it’s time to get another one I wouldn’t hesitate to use contract cars again.

April 6, 2026
Unprompted review

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