Contractcars.com Reviews 

5,085
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Many people highlight the seamless and efficient process, from initial inquiry to final vehicle delivery, describing the service as first-class and reliable. Reviewers frequently commend the dedicated staff and account managers for their professionalism, helpfulness, and prompt communication at every stage. Customers particularly appreciate the efficient delivery service, with vehicles arriving as scheduled, and the comprehensive, timely updates provided throughout. Overall, people find the user experience to be highly positive, often describing it as enjoyable and stress-free, leading many to enthusiastically recommend the company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Service

People report positive experiences with service, often describing it as excellent, smooth, and efficient from... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that vehicles arrived on schedule... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time using Contract Cars and the process was fairly seamless . Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times . I have recomme... See more

Rated 5 out of 5 stars

Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immedi... See more

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

What a fab service! Contract Cars was recommended to me by my brother and I am highly impressed with the service. My account manager is Ursula Fox and she has been an absolute star in helping me ge... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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5.0

All reviews

(5,085)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

I have leased three vehicles through…

I have leased three vehicles through Contract Cars over the last few years and have always been extremely impressed with the service.

The team is consistently professional, efficient, and easy to deal with from start to finish. Communication is excellent throughout the process, and they always go above and beyond to ensure everything runs smoothly.

Each vehicle has been delivered exactly as promised, on time, and with no hassle. It's refreshing to work with a company that genuinely values customer service and makes the whole leasing experience straightforward and stress-free.

I wouldn't hesitate to recommend Contract Cars to anyone looking for a reliable and professional vehicle leasing company, and I look forward to working with them again in the future.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

A good service with some paperwork anomalies

Myron's communication was kept to a minimum, which would have been a straight forward process. My only observations are:
1. The finance paperwork was confusing as it was not all required, however, Myron did clarify what was required and provided a cut down more specific document pack.
2. I also struggled to rewrite a signature that matched my driving licence (written over 7 year ago) and so my first submissions where rejected. There is definitely a need to move to the digital age, hand written signatures is a thing of the past; the irony being that I signed for a vehicle on an Iphone with my finger.
Otherwise it would have been a straight 5 star, regardless Myron is efficient and keeps the communications to what is necessary, which for me works. Overall Very Satisfied

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless and efficient

The whole process was seamless and headache free, from the initial broker to Myron Fernandes who dealt with the deal once signed. He was very responsive and checked on me the whole process. Thanks Myron

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Faye Hunn in particular went above and beyond and guided me through the whole process and was a great help

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Jay Leigh

Great service from Jay Leigh at Contract Cars. Excellent communication throughout, from ordering to delivery, and the whole process was smooth and hassle-free. Highly recommend.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Second time using Contract Cars and the…

Second time using Contract Cars and the process was fairly seamless .

Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times .
I have recommended Contract Cars to many of my friends - whilst the market to lease or contract hire cars is pretty saturated , it's good to work with a company that has processes in place , which really help when ordering a vehicle .

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

We received our car this week from…

We received our car this week from Contractcars.com . A big thank you to Ursula Fox who kept us updated throughout the whole process, the process of owning a car was so smooth with everything done online it was a new experience for us. Would definitely recommend Contractcars to our friends .

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from enquiry to delivery…

Great service from enquiry to delivery of my new vehicle. I've used Contract Cars for a number of lease vehicles and their service is second to none. Excellent customer service from Myron Fernandes, thanks for your help Myron.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Personal service

I heard about Contract cars from a colleague who couldn't recommend them enough, i had a look and found their website easy to use to look at the different options. I got in contact with Dan a senior broker who was happy to help find the car i needed and was really helpful with any questions i had. After choosing the car i was put in touch with my account manager Myron Fernandes who kept me updated throughout the delivery process and post delivery of the vehicle. All round it was a very pleasant process and i would definitely recommend contract cars for anyone looking for a new car.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Five stars very happy!

Contract Cars were very helpful and responsive when I was looking for a new car. They responded quickly on email and through phone calls.
They got me a fantastic deal on a car that I thought would be out of my price range and I am very pleased with the service I received and with my new car!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend by a friend and Contract Cars…

Recommend by a friend and Contract Cars certainly didn't disappoint. Special mention for Jodie Doyle who has looked after all my questions and expectations seamlessly. Any questions answered immediately.
Thank you. Will certainly be using you again in the near future.
James Charlesworth Red Hall Farming Limited

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

The Handover

Throughout the process of leasing my vehicle from Contractcars i dealt with Jodie Doyle and found her to be very professional she guided me step by step through the whole thing and eleven stayed on to do the handover as my flight had been delayed, Thanks Jodie

May 20, 2026
Unprompted review

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