Second time using Contract Cars and the process was fairly seamless . Faye Hunn looked after my order , kept me informed through the process and was extremely helpful at all times . I have recomme... See more
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The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.
Contact info
12 Ambassador Place, Stockport Road,, WA15 8DB, Altrincham, United Kingdom
- 01612330044
- andy@contractcars.com
- www.contractcars.com
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I recently purchased vehicles through Contract Cars
I recently purchased vehicles through Contracts Cars and had a fantastic experience from start to finish. The customer service was excellent throughout the process, with clear communication, professionalism, and genuine support at every stage.
A special shout-out to Myron Fernandes and Taroc Johnson, who were both incredibly attentive, responsive, and easy to deal with. They kept me informed, answered all my questions promptly, and made the whole experience smooth and stress-free.
I would highly recommend Contracts Cars to anyone looking for a reliable and customer-focused vehicle purchasing experience. Thank you to the team for making everything so straightforward.
Fantastic service
My experience with Contract Cars was fantastic. My advisor Faye Hunn was friendly, prompt and really clear on what to expect and what I needed to do.
Thanks Jodie Doyle
Thanks Jodie Doyle. Your helped me step by step to get me my car and I’m very happy and would recommend you to anyone
I have used Contract Cars a number of…
I have used Contract Cars a number of times now and their service on this occasion was as good as ever. They are very clear, transparent on all the details, efficient and respond to queries very swiftly. Faye Hunn (who dealt with the administration and processing of my order) was always on hand to deal with any queries and ensure everything went smoothly. Thank you!
Smooth Experience
I have used Contract Cars for all 4 of the contract cars I have had over the last 10 years. Smooth process would 100% recommend
Leasing an Audi Q5 with contract cars…
The process with contract cars throughout
Went smoothly right up to the delivery .
They were able to source the vehicle I
wanted and in the preferred colour and spec , the lady who dealt with me throughout the process Myron Fernandes
Was extremely helpful and professional and made the experience go smoothly
and without any hiccups.would highly recommend them .
Poor Exp
I am writing to formally raise a complaint regarding the recent acquisition of three vehicles supplied by Contract Cars.
Out of the three vehicles delivered, two have experienced significant issues, which is unacceptable and has caused direct disruption to our business operations.
Vehicle 1:
This vehicle was delivered with an engine warning light already illuminated. Despite this being a basic issue that should have been resolved prior to delivery, it has taken over three weeks for the dealership to attempt to address the fault, with no satisfactory resolution to date.
Vehicle 2:
This vehicle was scheduled for delivery on 11 June 2026. However, on the day of delivery, we were informed that the dealership could not fulfil the commitment. As of now, we are still awaiting a clear update or revised timeline from your team.
As a business, every day of delay has financial implications, including operational disruption and additional costs. These delays and issues strongly indicate a lack of proper pre-delivery checks and insufficient vetting of dealerships. Poor experience
I had an excellent experience working…
I had an excellent experience working with Myron. He was professional, knowledgeable, and genuinely helpful throughout the entire car-buying process. He took the time to answer all my questions, explained everything clearly, and made sure I found the right vehicle for my needs. There was no pressure, just honest advice and great customer service. I highly recommend Myron to anyone looking for a smooth and stress-free car-buying experience. Thank you for making the process so easy and enjoyable! ⭐⭐⭐⭐⭐
Really helpful and Myron Fernandes and…
Really helpful and Myron Fernandes and Dan Jarvis are great contacts
I have used Contract Cars 3/4 times now…
I have used Contract Cars 3/4 times now and they have always been great. Thank you to Jodie for keeping me updated throughout the order process.
Great service
Great service from Contract Cars from start to finish and Myron Fernandes kept me updated each step of the way. I love the car - thanks !
This is my 5th car now leased through…
This is my 5th car now leased through Contractcars. Their operation seems to have changed since I started, where the majority of cars available were stock. They now deal with a lot more factory orders, with the majority of manufacturers which can be specified to your own wishes. I have dealt with many different agents for the initial contacts and orders who have all been very polite and professional. Once order is complete you are assigned your own account manager. Each time I have been assigned Ursula. She introduces herself straight away and is always providing you with relevant updates and timings and always makes the process run smoothly, answering any questions promptly. I can highly recommend
Ursula Fox kept me update during the…
Ursula Fox kept me update during the process she send email regularly regarding the car and delivery date
The service from contact cars was amazing from first contact to delivery was smooth no issues
The team discussed everything clearly to me
Great service
Great service! Always updating you about your new upcoming car. Myron Fernandez has been really helpful
Another great value deal from Contract…
Another great value deal from Contract Cars. Thanks to Matt Roberts for managing to find a stock car so quickly and Myron Fernandes for a smooth delivery. Very well played again.
I have used Contractcars.com three…
I have used Contractcars.com three times now and on each occasion their service has been first class. They found the car I wanted much cheaper than direct from Audi.
The after sale service provided by Ursula Fox was excellent, keeping me informed but also going the extra mile when I needed it.
I have leased three vehicles through…
I have leased three vehicles through Contract Cars over the last few years and have always been extremely impressed with the service.
The team is consistently professional, efficient, and easy to deal with from start to finish. Communication is excellent throughout the process, and they always go above and beyond to ensure everything runs smoothly.
Each vehicle has been delivered exactly as promised, on time, and with no hassle. It's refreshing to work with a company that genuinely values customer service and makes the whole leasing experience straightforward and stress-free.
I wouldn't hesitate to recommend Contract Cars to anyone looking for a reliable and professional vehicle leasing company, and I look forward to working with them again in the future.
Great service by Contract Cars again
Great service by Contract Cars again, cannot fault them.
And a big thank you to Myron Fernandes for all her help.
A good service with some paperwork anomalies
Myron's communication was kept to a minimum, which would have been a straight forward process. My only observations are:
1. The finance paperwork was confusing as it was not all required, however, Myron did clarify what was required and provided a cut down more specific document pack.
2. I also struggled to rewrite a signature that matched my driving licence (written over 7 year ago) and so my first submissions where rejected. There is definitely a need to move to the digital age, hand written signatures is a thing of the past; the irony being that I signed for a vehicle on an Iphone with my finger.
Otherwise it would have been a straight 5 star, regardless Myron is efficient and keeps the communications to what is necessary, which for me works. Overall Very Satisfied
Faye & the team were brilliant
Faye & the team were brilliant. My first time leasing a car & had lots of questions communication fab! highly recommend
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