Conveyancing Direct Property Lawyers Reviews 858

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to keeping them informed throughout the process. However, some customers also noted issues with communication and delays, with a few mentioning a lack of progress and updates, and difficulties reaching the company by phone. A small number of people expressed dissatisfaction with the time taken for their cases to be completed, feeling that the process was unnecessarily prolonged.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praised the clear, patient, and... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the promptness of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied

Rated 5 out of 5 stars

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the key... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

858 reviews

5-star
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1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Choose them if you want the worst experience

The seller of my property appointed solicitor from this company which is the major reason of unnecessary delay in our transaction. They have been unresponsive and very unprofessional, giving delayed responses to enquiries that are full of careless mistakes and lots of missing documents. Despite repeatedly communicating the need to speed up the process because I am under constrain to move out, the solicitor took the time off without letting us know and appointing someone else to handle the work. Later they only replied they were too busy so they would not have time to take care of this transaction - as if it isn’t part of their job!? There has been no promising timeline or transparency in their work process, instead it was only indefinite delay. It was such a huge contrast in professionalism when my solicitor from Spencer West provides frequent updates, always responds within few hours and tried her best to speed up the process. It causes me a lot of stress and extra expenditure to sort out accommodation before I can move in. Honestly don’t waste a single penny and time to these people who not only get paid well to slack, but cause troubles and frustration in people’s lives. Sam Freeman and your team if you have the time to see this, get back to us and be ashamed of your underperformance which is actually doing harm to people’s lives.

February 25, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Whilst we are sorry to read your comments, it is disappointing to see these comments when you are not our client and as such are unaware of what is going on in the background.

Conveyancing can be a lengthy process but as we are unable to update you directly as we have a duty of confidentiality to our own client, you would be unaware of the hard work being undertaken to progress the transaction.

Rated 1 out of 5 stars

Incapable of doing the simplest of…

Incapable of doing the simplest of things and keeping the client updated makes them totally unfit for purpose.

February 25, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re keen to understand what went wrong and see if we can address your concerns. Please feel free to contact us directly so we can investigate.

Rated 5 out of 5 stars

Had a great experience with Connie from…

Had a great experience with Connie from Conveyancing Direct managing the sale of my property in Oxford. Friendly and professional from start to finish. In the end, everything went through a lightening speed. Couldn't be happier! Thank you.

February 25, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Connie made the process so smooth for you – we’ll be sure to pass on your comments.

Rated 5 out of 5 stars

Quick and seamless

They were responsive and the whole process was quick and seamless.
Would highly recommend them

January 23, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It was a pleasure working with you — thank you for your lovely feedback!

Rated 5 out of 5 stars

Emma Made Our First Home Journey Smooth and Easy

We had an excellent experience with Conveyancing Direct Limited, especially with Emma who handled our case. As first-time buyers in the UK, we were naturally nervous about the whole process, but Emma made everything feel smooth and completely stress-free.
She was incredibly helpful from start to finish. Her communication was always clear and prompt, and she patiently answered all our questions, no matter how small. She kept us updated at every stage and made sure we fully understood everything before moving forward.
Thanks to Emma’s professionalism, dedication, and support, we never felt overwhelmed or worried. We are truly grateful for her hard work in helping us secure our first home.
We highly recommend Conveyancing Direct Limited, and especially Emma, to anyone looking for a reliable and supportive solicitor.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Paige Ludwig

Paige was very helpful during selling our house she sorted everything out for us and kept us informed nothing was too much trouble, everything went very well on the completion date. Thankyou

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Dominique Farauanu was fantastic in handling everything for us. Extremely prompt and responded quickly and fully to all our questions. Made the whole process simple and as stress free as it could be. Fantastic Thankyou so much.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Emily!

I had a very complicated house purchased handled brilliantly by Emily Briers at Conveyancing Direct and I'm not sure I could have asked for a better person. She was polite but clear, quick to respond and felt like she always on top of everything during some tricky times.

Thank you for everything Emily!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase

Many thanks Paige and Maria for completing legal things for purchasing my home.
Paige was very helpful, chase all legal things, quickly reply and keeping us updated.
Would definitely recommend Paige and Conveyancing Direct.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Emily was an absolute star from start…

Emily was an absolute star from start to finish. Buying this property was a longer journey than it really should have been, but with a lot of patience and some nagging at the other side, we got there in the end.

Emily had no problem explaining things I didn't quite understand or going into detail about the things that were holding the sale up, and she was very professional from start to finish.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing of your first property is…

Purchasing of your first property is very stressful time. Dominique Farauanu with her professionalism and experience was helping me get through that difficult time with full success.

February 13, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 4 out of 5 stars

Seamless and helpful process

My solicitor Lisa H was very helpful and friendly. As this was a very fast sale process, she ensured everything was done swiftly and all the checks and right questions were asked and actioned in a timely manner. She kept me updated and answered all my emails promptly. She was patient and responded to all my questions without making feel like I was a burden or doing too much. I had very positive experience

February 11, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Lisa recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated

Rated 1 out of 5 stars

TERRIBLE SOLICITOR - Be Warned!

Terrible solicitor... I am working with them right now and it feels like they're purposely delaying every step of the process... incredibly frustrating... missing every single deadline.... work that should take two days is taking three weeks....NEVER USE THIS SOLICITOR

February 12, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for raising your concerns. We’re sorry to hear that your experience is not meeting your expectations. We take feedback seriously and would welcome the opportunity to look into this further. Please can you contact us at complaints@cdpll.co.uk to allow us to look into this matter for you?

Rated 5 out of 5 stars

Very happy

Very happy with the service received from this company. The online portal is very straightforward and Ollie was always very easy to reach by phone or email. Would recommend.

February 12, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your kind feedback. We’re delighted to hear you had a positive experience with Ollie.

Rated 5 out of 5 stars

Claudia was great

Claudia was great, she helped the whole process and made it very easy. Although it took a while (nothing to do with Claudia) it was all worth it and Claudia was very very technical and helped the whole way. Great solicitors.

February 11, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Claudia’s work. It’s always rewarding to see individual team members acknowledged for their hard work

Rated 5 out of 5 stars

Amazing service and very trustworthy

Amazing service and very trustworthy

February 11, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate you taking the time to leave this review. It’s great to hear that you received an amazing service from our team.

Rated 5 out of 5 stars

Professional & Speedy

Macaulay was great to deal with and helped get the moving process completed swiftly and efficiently.

December 12, 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your kind words and support

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