Conveyancing Index Reviews 

7,237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide clear explanations, guiding first-time buyers through every single step to make the entire process completely smooth and stress-free. Consumers also highlight the very competitive prices and user-friendly website that effortlessly save them significant money on their conveyancing legal fees. However, some customers also noted frustrating issues with recommended solicitors not being accepted on lender panels or providing poor subsequent service. A few reviewers additionally mentioned that after-sales support felt unhelpful and indifferent when they encountered unexpected problems with their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Service

People report positive experiences with service, often praising the efficient and friendly support provided... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Price

Reviewers mention positive feedback about price, frequently highlighting competitive quotes, transparent fee... See more

User experience

Users describe satisfaction with user experience, highlighting how fast and easy the platform is to navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie has been incredible and very responsive. I have used conveyancing index for many many years and can honestly say their price, service and professionalism is top tier. I will always use them.

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,237)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended!

Recommended!
It was cheaper to go through conveyancing index than go directly to the conveyancing company. That's crazy.
But, they provide such a lot of business to the conveyancing companies, this is how they give you a better quote.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Maybe we were very unlucky but the…

Maybe we were very unlucky but the solicitor that tendered for our property sale & purchase via conveyancing Index was closed down by the Solicitors Regulation Authority in April . It has subsequently become apparent that the firm had been subject to previous investigations - but regardless Conveyancing Index allowed it to quote for our business. luckily for us via the SRA compensation scheme are now back in possession of our completion funds . We had a call from Conveyancing Index asking if we had completed on our sale & purchase last week - it’s astounding that they had no idea that the SRA had stepped in to close the solicitor down .

June 11, 2026
Unprompted review
Conveyancing Index logo

Reply from Conveyancing Index

Thank you for taking the time to leave a review.

All firms on our quote service must be CLC or SRA registered. In the case of the law firm, the SRA did in fact close them down without warning or notice.

We regularly check our law firms registration and the SRA regulation for this firm was in place with nothing to raise us to have concerns.

I've taken a note to investigate why our team would have called you to check on your completion.

Rated 5 out of 5 stars

Straightforward and user friendly

Courtney Workman ensured the whole process was, from start to finish, seamless and easy to follow. I feel confident that should I require any future assistance she will be able to help in a no fuss and professional manner.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Chandrika dealt with my enquiry very…

Chandrika dealt with my enquiry very efficiently and courteously, explaining everything to me so I was able to understand the process. She is a credit to the company, as is Deborah who helped me to decide on using an online Solicitor for the sale of my house previously. It's amazing how much money can be saved by using Conveyancing Index to find a good solicitor and surveyor too. Brilliant company, I certainly recommend them.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing index provided a very…

Conveyancing index provided a very competitive quote from a top rated solicitor (using reviewsolicitors).
Chandrika was attentive and polite and made the process of instruction very easy. I had some concerns that I needed to iron out with the solicitors before instructing and she was very patient during that time.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Chandrika provided clear information about the process and I was confident to proceed immediately. She was polite and friendly and put me at ease immediately. I am happy with the information provided.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Debbie Matthews was quick to respond and came back with competitive quotes, happy with the service.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

I got a quote SIX months ago and they…

I got a quote SIX months ago and they have non stop called and left multiple voicemails since. I have since selected a different solicitor and completed purchase! I’ve blocked several of the spam call numbers yet they keep using different ones to get through. Absolutely ridiculous.

May 20, 2026
Unprompted review

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