Conveyancing Index Reviews 

7,237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide clear explanations, guiding first-time buyers through every single step to make the entire process completely smooth and stress-free. Consumers also highlight the very competitive prices and user-friendly website that effortlessly save them significant money on their conveyancing legal fees. However, some customers also noted frustrating issues with recommended solicitors not being accepted on lender panels or providing poor subsequent service. A few reviewers additionally mentioned that after-sales support felt unhelpful and indifferent when they encountered unexpected problems with their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Service

People report positive experiences with service, often praising the efficient and friendly support provided... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Price

Reviewers mention positive feedback about price, frequently highlighting competitive quotes, transparent fee... See more

User experience

Users describe satisfaction with user experience, highlighting how fast and easy the platform is to navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie has been incredible and very responsive. I have used conveyancing index for many many years and can honestly say their price, service and professionalism is top tier. I will always use them.

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(7,237)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

My request was quickly dealt with. Debbie Matthews sent me a few quotes and updated them quickly with amendments. Very helpful on the follow up call also. Pleased with the service, and the solicitor they found us is a very competitive price.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so so much Tracey and Razia…

Thank you so so much Tracey and Razia from the Collier Row branch you are outstanding professionals. We were amazed just how quickly you dealt with the sale of our house. You did absolutely everything for us with accuracy and professionalism. The whole process was completely stress free. You are amazing and we cannot recommend you enough.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

staff really nice and efficient was…

staff really nice and efficient was suspicious checked solicitors on google all good price is half of what quoted by local solicitors now next to see what solicitors will be like i like that they have trustpilot very happy to tell anyone using conveyencing index that its all kosher

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I found this service online and like…

I found this service online and like most people did have some reservations, however, the experience and professionalism from Debbi has totally changed my attitude. She was a delight and gave me clear, transparent advice.
I will 100% use this service again.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

Daniel made the process so easy and answered all the questions I had. He was very helpful. I would definitely use the Conveyancing Index again and highly recommend them to anyone else.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Clam and informative

I had the pleasure of speaking with Chandrika Vekariya, and she was friendly, patient, and incredibly helpful from start to finish. She took the time to explain the entire process clearly and reassured me that the quoted price was the final price, with no hidden fees or unexpected costs.

She also recommended a solicitor who was best suited to my needs based on her experience, which I really appreciated. At no point did I feel pressured to use one of their recommended solicitors, and I felt that her advice was genuinely focused on helping me make the right decision.

I would highly recommend Chandrika to anyone looking to buy or sell a property. Her professionalism, knowledge, and honest approach made the whole experience straightforward and reassuring.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing confusion

Having very little knowledge of the process of buying and selling, Debbie Matthews took me through the process and explained very clearly what needed to be done and when. She not only provided me with a list of quotes for conveyancing solicitors but also for surveyors and removal companies. This information has been invaluable and has made the process painless. Thank you for all your help and patience regards Brenda Griffiths

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, keep yourself far from them!!! I lost more than 1000£ ... Careful!

May 5, 2026
Unprompted review
Conveyancing Index logo

Reply from Conveyancing Index

Thank you for taking the time to leave a review.

We are a quote comparison site and we take the time to very carefully assess and vet the law firms that can appear on our site.

All conveyancing firms must be CLC or SRA registered and we only choose firms that have a strong service level.

I have sent you a request for more information so that can understand this case further, as this is surprising and concerning to us

Rated 5 out of 5 stars

Isabel Canetti Is Amazing 💯

Dealing with Isabel Canetti from ConveyancingIndex has been amazing. You want a human interaction during these stressful times and she was extremely helpful, understanding and prompt with her response.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie was fantastic

Debbie was fantastic. We're first time buyers so this is all new to us, but she carefully explained everything we needed to know so I felt we made an informed decision. Would recommend :)

June 23, 2026
Unprompted review

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