Conveyancing Index Reviews 

7,237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 350 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear explanations, friendly support, and very competitive prices that save them significant money. Consumers find the online platform wonderfully straightforward and easy to navigate, making the entire property transaction remarkably smooth and efficient from start to finish. Some reviewers were not happy with the recommended solicitors, noting specific issues with panel listings, poor communication, or unresponsiveness from the firms. A few people also mentioned experiencing unexpected delays, additional administrative hurdles, or difficulties getting helpful assistance after completing the initial booking process.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting efficient support and clear explanations of... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising staff members... See more

Price

Customers consistently note positive experiences with price, highlighting very competitive and transparent... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, straightforward, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Useful range of quotes provided from actual conveyancing legal firms, not just brokers or third parties. I did my own research on each of them and selected the one I felt most comfortable with - not t... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,237)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No-brainer

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quoted £1,600 for conveyancing by a firm in Gloucestershire. Debbie's quote was £600, so it was a no-brainer! Excellent service from Debbie. Thank you.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie Matthews was very professional…

Debbie Matthews was very professional and efficient.

I actually went with another provider on price and when they couldn’t deliver on their promise remembered Debbie’s details from previous correspondence 3 weeks earlier.

Debbie contacted me promptly and set up the transaction in an efficient personable manner.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fast communication

Debbie M was very quick at communicating and direct and clear in her findings. A good start to the conveyancing process. Fingers crossed it remains this way!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Used conveyancing index to obtain…quotes for conveyancing

Used conveyancing index to obtain quotes for the conveyancing of my property.
Isabel was great!
I selected a conveyancer at the start however later on this original conveyancer couldn't work with my mortgage provider so I went back to Isabel (very easy to get hold of) who swiftly helped me select another conveyancer who did work with my mortgage provider.
Excellent service

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, Debbie Matthews made sure I was getting the product I needed and covered the process in full that I needed as a first time buyer. Would recommend.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

The Conveyancing Index gave me lots of choice and info

The Conveyancing Index gave me lots of choice of suitable conveyancing solicitors with clear breakdown of their costs and services provided.
Debbie was brilliant, she explained everything to me in a nice clear and friendly way.
I wasn't too sure on what to expect but Debbie took me through the process and all became clear.

July 30, 2026
Unprompted review
Rated 2 out of 5 stars

Quick and polite at obtaining quotes…

Quick and polite at obtaining quotes however after service is dreadful. The law firm they sourced for me was awful. I complained to Converying Index and they listened and then proceeded to do nothing. No feedback whatsoever. Really not worth the money. I wouldn’t use them again and certainly wouldn’t recommend them.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

great app !

Isabel who dealt with my query was very efficient and helpful . Made the entire procedure easy and simple. I would recommend this firm 100 %grwat app

July 22, 2026
Unprompted review
Rated 1 out of 5 stars

I requested a conveyancing quote…

I requested a conveyancing quote through a comparison website, and this company was one of the results. Since then, they've repeatedly contacted me with persistent emails and numerous phone calls. The most frustrating part is that when they call, nobody says anything—they immediately hang up. I found this behaviour intrusive and unprofessional. Based on my experience, I would not recommend this company.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am a portfolio property developer

I am a portfolio property developer, I use Conveyancing Index for every purchase to ensure that I get the best available rate and save myself the time of searching and requesting quotes from multiple companies, the representatives are always professional and attentive, thanks for the reliable service!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Selling property

Very pleasant lady explained every thing I needed to know. Talked through the process and asked if I would like to go ahead with your services. Hopefully this is going to be a smooth transaction thankyou.

July 21, 2026
Unprompted review

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