Convey Law Reviews 7,965

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, noting that they often go above and beyond. Many people highlight the exceptional customer service, appreciating the prompt responses and clear communication, which helps alleviate stress during complex processes. Reviewers consistently mention that the service provided is outstanding, with many feeling well-informed and supported throughout their experience. However, some people were dissatisfied with the communication, reporting slow responses, unanswered calls, and a general lack of updates. A few other people also felt that there was a lack of ownership over their cases, leading to them being passed between different, sometimes inexperienced, staff members.

What people talk about most

Service

Consumers find service to be positive, with many praising the clear and prompt communication,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and clear... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, responsive, and... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers reported significant difficulties reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ours was an unusual situation. We were originally with PM Law, who went into administration just before we were about to close. Much to our dismay. Convey Law dove on our case an worked relentlessly t... See more

Company replied

Rated 5 out of 5 stars

Jordan Jodie & Jasminine and all their team were always professional start to finish, and completed all legal work way ahead of my previous experience elsewhere. I would never go anywhere else and thi... See more

Company replied

Rated 5 out of 5 stars

Andrew Murphy support us through our remortgage process. Everything went smoothly. He was very professional and email responses were quick.... Definitely 5* from us xx

Company replied

Rated 5 out of 5 stars

I recently used Alex Harris as part of my home purchase. Alex was great throughout, I never had to worry about where we were in the process, I felt he constantly kept in communication with me. There w... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Legal Services

Written by the company

Convey Law is an innovative, award-winning and industry-leading specialist and nationwide conveyancing legal practice. Our philosophy is to be the very best at what we do and to exceed client expectations. We are regulated by The Council for Licensed Conveyancers and sit on the Board of Directors of the Society of Licensed Conveyancers. We have fine-tuned our revolutionary IT systems and procedures to provide the best possible conveyancing service for our clients. Every client is looked after by a dedicated, specialist Conveyancer, ensuring a personal, consistent and professional service. We look forward to working with you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service !

The service provided by Abbie Price my Conveyancer was excellent.We received regular updates on progress and everything progressed promptly and efficiently. We would not hesitate to recommend.

April 12, 2026
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Regular weekly updates provided and…

Regular weekly updates provided and prompt responses to enquiries

April 10, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

They was always keeping me up to date…

They was always keeping me up to date with everything and always on the phone if I needed anything

January 9, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

The service provided by my Conveyancer…

The service provided by my Conveyancer Anthony Murphy was fantastic. Quick, straight forward.

August 10, 2025
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Well informed throughout.

Both Lauren Forbes and Helen Brown have been extremely helpful with prompt responses to any queries I have had. I have been kept well informed at each stage of the process.

January 28, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 1 out of 5 stars

I had a very poor experience with…


I had a very poor experience with Convey Law throughout almost the entire conveyancing process. From start to finish I was constantly chasing unanswered emails and phone calls, sometimes waiting weeks for a response.

The lack of communication caused a huge amount of unnecessary stress and very nearly resulted in me losing the property altogether. The buyers were threatening to pull out, and the estate agent had to step in repeatedly—often trying to contact Convey Law most days, not always successfully—to keep things moving and reassure everyone involved.

It felt like there was no ownership of my case. I was passed between different people, many of whom seemed inexperienced, and nothing moved forward unless I or the estate agent chased it.

Only in the final couple of weeks, when a new conveyancer called Sophie took over, did things finally start to progress properly and get sorted. Unfortunately by that point, the damage had already been done in terms of stress and time lost.

They may be cheap, but it really is a false economy. Based on my experience, the stress and risk involved were absolutely not worth the saving.

December 4, 2025
Unprompted review
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Reply from Convey Law

Hello,

We are disappointed that it has not been possible to resolve the issues raised. Please note that we strive to maintain exemplary levels of service, and we regret that on this occasion, your experience did not meet those standards. While every effort was made to address the concerns, we are sorry if these efforts fell short of your expectations.

Kind regards,

CONVEY LAW

Rated 5 out of 5 stars

Best Service and Experience

The service provided by my Conveyancer Lauren Thomas Was absolutely efficient and worthit. I was updated with each and every process of my case. Lauren was very helpful throughout all process. I would definitely recommend Convey Law and save your time by using trusted firm.

July 15, 2025
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Daryl & Marie

Professional, efficient and great communication. Alex and Imogen made the whole process easy especially we had the burden of preparing for move abroad. The whole process was hassle free and no stress. I would fully recommend Convey Law to anyone. Thank you.

January 9, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Remortgage

The service provided by my Conveyancer Anthony Murphy was great and we are happy with the help that he provided to us throughout our remortgage. We would be happy to use again

August 8, 2025
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Smooth process

Very straightforward, modern style conveyance company

November 10, 2025
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Alex Harris - 5* Review

I recently used Alex Harris as part of my home purchase. Alex was great throughout, I never had to worry about where we were in the process, I felt he constantly kept in communication with me. There were challenges throughout the process, but Alex’s knowledge and support were second to none. I will always recommend Alex in the future.

May 14, 2025
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Convey Law

The service provided by my Conveyancer Abbie Price was outstanding with nothing being too much. Communication was brilliant the whole way through, which certainly calmed the nerves of being a first time buyer! Super quick turn around and home was purchased within a short time period, just after the festive period.

January 9, 2026
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

The service provided by my Conveyancer…

The service provided by my Conveyancer Anthony Murphy was fantastic. He went above and beyond to help and advise me. He put me at ease in a very stressful situation and dealt with the matter so quickly and professionally. Can’t thank him enough

October 8, 2025
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Good experience with Convey Law and…

Good experience with Convey Law and Alana. The purchase took a little longer, due to some back and forth with sellers and co-owners. But saw it through.

April 10, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

The service provided by Lauren Thomas Lauren Thomas…

The service provided by Lauren Thomas my Conveyancer... was brilliant and efficiency five star service and highly recommended!

April 13, 2026
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Retired

Professional, helpful and respectful

April 10, 2026
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Very good advice

Very good advice, help and brilliant customer service, helped every step of the way. Amazing value for money too.. defo recommend!

April 13, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Sophie and Jack were fantastic along…

Sophie and Jack were fantastic along the whole process, kept us regularly up to date and allways answered my oberthinking mind when required.

Would 100% recommend in the future to anyone.

April 13, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

I received an amazing service from Shannon and team at Convey Law

I received an amazing service from Shannon and the team at Convey Law. There were some challenges with our sale and Convey Law went over and above to assist us. Shannon has been incredibly attentive and I was really impressed. This is a 5 star service.

April 13, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

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