Convey Law Reviews 7,964

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, noting that they often go above and beyond. Many people highlight the exceptional customer service, appreciating the prompt responses and clear communication, which helps alleviate stress during complex processes. Reviewers consistently mention that the service provided is outstanding, with many feeling well-informed and supported throughout their experience. However, some people were dissatisfied with the communication, reporting slow responses, unanswered calls, and a general lack of updates. A few other people also felt that there was a lack of ownership over their cases, leading to them being passed between different, sometimes inexperienced, staff members.

What people talk about most

Service

Consumers find service to be positive, with many praising the clear and prompt communication,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and clear... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, responsive, and... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers reported significant difficulties reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ours was an unusual situation. We were originally with PM Law, who went into administration just before we were about to close. Much to our dismay. Convey Law dove on our case an worked relentlessly t... See more

Company replied

Rated 5 out of 5 stars

Jordan Jodie & Jasminine and all their team were always professional start to finish, and completed all legal work way ahead of my previous experience elsewhere. I would never go anywhere else and thi... See more

Company replied

Rated 5 out of 5 stars

Andrew Murphy support us through our remortgage process. Everything went smoothly. He was very professional and email responses were quick.... Definitely 5* from us xx

Rated 5 out of 5 stars

I recently used Alex Harris as part of my home purchase. Alex was great throughout, I never had to worry about where we were in the process, I felt he constantly kept in communication with me. There w... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Legal Services

Written by the company

Convey Law is an innovative, award-winning and industry-leading specialist and nationwide conveyancing legal practice. Our philosophy is to be the very best at what we do and to exceed client expectations. We are regulated by The Council for Licensed Conveyancers and sit on the Board of Directors of the Society of Licensed Conveyancers. We have fine-tuned our revolutionary IT systems and procedures to provide the best possible conveyancing service for our clients. Every client is looked after by a dedicated, specialist Conveyancer, ensuring a personal, consistent and professional service. We look forward to working with you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The service provided by Aisha Mohomade…

The service provided by Aisha Mohomade my Conveyancer was exceptional. Our mortgage broke was not the best and our original solicitor ceased trading. Aisha has achieved what we had been trying to do for nearly 5 months in a matter of weeks. My partner had the most contact, and each time Aisha was easy to talk to and professional. Communication was 10/10. Our faith is renewed after our bad experience with another. Cannot recommend enough. Thank you so much Aisha

March 26, 2026
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Kristian was very knowledgeable and…

Kristian was very knowledgeable and helpful - highly competitive on price too, will use Convey Law in the future when we move house

March 27, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Outstanding prompt professional service

Convey law are excellent and we highly recommend. They respond to any email query promptly, often instantly, invariably within 20 minutes. They update you at every single stage and also several times a week. You can check everything that has happened on their online portal.
Our conveyancer, Jordan Hartley, and his team, were outstanding.
We had a large rural property with land on several titles. We were buying from people living abroad. Everything was a complex ordeal with unreasonable buyers, seller and other solicitors making changes even after exchange. Jordan dealt with it all with consummate professional expertise. He was courteous, prompt, efficient, supportive and made us feel completely confident in him. Frankly, he was our hero and we are extremely grateful for his superlative efforts. We highly recommend Jordan Hartley, his team and Conveylaw.

March 26, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

An unusual case

Ours was an unusual situation. We were originally with PM Law, who went into administration just before we were about to close. Much to our dismay. Convey Law dove on our case an worked relentlessly to redo all the things that needed doing and got us back to completion within a few weeks. Outstanding service, I would highly recommend this firm to anyone.

February 20, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

They were responsive and professional

They were responsive and professional. They completely all tasks as needed.

March 25, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

The service provided by Abbie Price my…

The service provided by Abbie Price my Conveyancer...This was my first time purchasing a property by myself. The process of purchasing a property was somewhat different to my first time and technology is a major factor. Even with my lack of technical expertise, Abbie and team made me feel at ease by supporting me throughout. Answering every query promptly and professionally. I'm so pleased I chose convey law and now I'm the proud owner of my new home. The process was done in a short amount of time too. I would highly recommend Abbie Price at convey law.

March 25, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Alex Harris = Outstanding

Alex Harris has been an absolute superstar from start to finish. I cannot fault him and the company enough. Even when he couldn’t deal with things himself he ensured others were on the case which enabled a speedy transaction. Would recommend 100%.

Diolch yn fawr Alex!

March 25, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

10/10 best house seeking experience ever !

Abbie and Eva have been amazing from start to finish. I have been kept informed weekly and they respond to emails in rapid time !! The portal is a great tool and I couldn’t have asked for a smoother house sale Process ! Thank you Abbie and your team ☺️

March 25, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Great

Great, Anthony was amazing

March 24, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 4 out of 5 stars

The service provided by Aisha Mohomade…

The service provided by Aisha Mohomade my Conveyancer...

March 24, 2026
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 1 out of 5 stars

Had incredibly frustrating experience

This was my first time buying a property, and they made the experience incredibly frustrating. The first person handling our case (Lucy) was very unresponsive, and when she did reply, her messages were short and blunt. At one point, she even threatened to start charging extra because she had to deal with “more emails than usual,” which I found highly unprofessional. If her answers had been more detailed, clients wouldn’t be left confused and forced to ask follow‑up questions.

Midway through the process, Convey Law replaced Lucy with someone else. The pace of the work remained very slow, and it never felt like they cared about their clients. We were put in a terrible position where the buyer threatened to pull out multiple times. At one stage, we were at risk of being left without a home, and when we asked Convey Law to help push the process forward, they ignored us for days. Even the estate agent had to chase them for documents they claimed not to have received—only for us to later find out the documents were sitting in their post, untouched.

As a first‑time buyer, the process was completely new to me, and I wasn’t as knowledgeable as I hoped to be. We have now discovered that we were never offered a survey of the property. I assumed this was mandatory and would be arranged automatically. Two weeks after moving in, we experienced two separate leaks. One of them is quite serious and is costing us a fortune to fix.

I will never use this company again. It felt like dealing with an automated system rather than real people. They charged us double what they originally quoted, and the quality of their work did not justify the cost. I deeply regret choosing Convey Law—one of the worst decisions I’ve ever made. I’ve never left a bad review before, which shows just how awful the experience was.

March 24, 2026
Unprompted review
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Reply from Convey Law

Hello,

Thank you for your feedback. We apologise for not meeting your expectations. At Convey Law, we aim to provide excellent service to all clients. However, we cannot verify you as a client. Please feel free to reach out to our client services team at clientservices@conveylaw.com so we can assist you directly.

Thank you

CONVEY LAW

Rated 5 out of 5 stars

Kept us upto date with everything going…

Kept us upto date with everything going on Anthony murphy was the guy that guided us through everything .. and got us completed after a very complicated start to our process due other things going on in the back ground

March 23, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 4 out of 5 stars

Good experience

Good experience, only issue I had was some confusion over the funds I needed to pay however this was quickly sorted with the help of my mortgage advisor.

March 2, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

The service provided by Sophie Carey my conveyancer at ConveyLaw

The service provided by Sophie Carey my Conveyancer...
This is the second time me and my family have used Sophie for selling and buying our houses in the past 12 months. I cannot speak highly enough about her attentiveness and speed in responding to our communications. She has shown a personal touch and led us through the processes. I would have no hesitation in using her services again in the future.

March 20, 2026
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

A good experience during moving home

A good experience during moving home, good to be able to talk to people when you have questions too! We had excellent service from Convey Law.

March 13, 2026
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

All round professional, polite and responsive service

Initially I was concerned not to use our normal solicitors with a personal remortgage. Conway law proved to be a highly efficient way to proceed with remortgaging process of our home and also very competitively priced. The communication with Lewis was always highly responsive and clear with the completion date achieved well within my expectations.

March 23, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 4 out of 5 stars

They took care of everything

They took care of everything and regularly prompted when there was an action to complete.

February 23, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

The service provided by Sophie Carey my…

The service provided by Sophie Carey my Conveyancer...was excellent. I was keep informed every week and every time a process was completed. Would highly recommend

March 20, 2026
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Anthony was really helpful and very…

Anthony was really helpful and very quick to respond to any questions we had. Made the process stress free..

February 17, 2026
Unprompted review
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Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

Rated 5 out of 5 stars

Convey law review

Conver law- fantastic service! Anthony Murphy Was professional throughout, helpful and friendly and a pleasure to deal with.
Highly recommended

March 2, 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Hello,

Your feedback is very much appreciated – thank you.

We are pleased to have been of service and look forward to working with you, family or friends in the future.

Thank you.

CONVEY LAW

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