Conzuri Reviews 1,514

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, particularly the shoes, noting their comfort, style, and the effective height increase they provide. Many people also highlight the exceptional customer service, describing the team as responsive, helpful, and dedicated to resolving issues and ensuring customer satisfaction. However, some customers experienced issues with order fulfillment and delivery, including lost packages, delayed shipments, and incorrect deliveries. A few other people also felt that the customer service was unresponsive or unhelpful in certain situations, and some found specific shoe models to be uncomfortable or of poor quality.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality shoes,... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant delays, with some waiting... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers express significant frustration with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time customer here. Was gifted the Arctic Coyas for Our birthday but unfortunately the package was stolen in transit. Reached out to customer service and not only are We being sent a replacement... See more

Rated 4 out of 5 stars

Would love to give 5 stars because I love what they're about and the shoes are incredible. Customer service has also been really good, but the only issue is that I had ordered a pair of Brixtons with... See more

Rated 4 out of 5 stars

I have ordered from Conzuri twice, customer service dealt with my queries profesionally and quick. Overall I had some issues with slightly late delivery but they rectified my concerns immediat... See more

Company replied

Rated 4 out of 5 stars

I ordered shoes in August 2024, I didn’t receive them they were£102.00, so was upset. The customer care team sent me a picture of my delivery, I confirmed it was my house but objected that th... See more

Company replied


Company details

  1. Shoe Store
  2. Fashion Accessories Store

Written by the company

Conzuri provide premium, elevated footwear for men. Casual and smart designs, equipped with up to 3" inches of integrated height boost. Elevate your look for every occasion.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 53% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Work And Will Boost Confidence

Ordered two pairs. The running shoes they have are a bit uncomfortable or weird to walk or actually run in. However, the Penthos ones I ordered is amazing, super comfortable, and really boosts you a few inches.

I'm 6'3 and with these bad boys I'm literally 6'5+. When I go out to clubs or bars, ladies literally stare at me with more frequency than before. Confidence booster for sure.

March 3, 2026
Unprompted review
Conzuri logo

Reply from Conzuri

Thanks for sharing your experience! We’re really glad to hear you’re loving the Penthos pair and the confidence boost they give.

We also appreciate the feedback on the running shoes, it helps us continue improving our products.

– Lauren,
Conzuri Customer Experience Team

Rated 1 out of 5 stars

Terrible customer service.

Initially conzuri sent my conzuri Brixtons to Ireland instead of the UK, then they said they sorted it out, but they sent me the V2 cedars instead of the Brixtons to the UK. It's been 2 weeks and they havent fixed this yet. Terrible customer service with no replies or progress for 5 days. Only 2/5 of my orders went well.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service was very attentive, they would check in often on the status of my request

January 15, 2026
Unprompted review
Conzuri logo

Reply from Conzuri

Thanks so much for your feedback!
We’re glad to hear our team was attentive and kept you updated throughout the process.

– Lauren
Conzuri Customer Experience Team

Rated 5 out of 5 stars

Great customer service

Bought from Conzuri twice now, good quality shoes that do exactly what the brand tells you they’ll do. Returned the last pair I bought cause of size problems, and the customer service I received was great. Highly recommend

February 5, 2026
Unprompted review
Rated 4 out of 5 stars

Awesome Shoes, Great Customer Service, Hopefully I'm just the one in a million chance.

Would love to give 5 stars because I love what they're about and the shoes are incredible. Customer service has also been really good, but the only issue is that I had ordered a pair of Brixtons with the 3" boost and used them as my everyday shoe for work in the office and they came apart at the sole. Was a bit disappointed, but things can happen.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Good Customer Service. Allowed me to return something(great quality just didn't fit) and provided shipping label. Really great customer service for a strong business, I hope they succeed and do well.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Horrible customer service never buy from them

These people are the worst shoe company in the entire world...their customers service is very unprofessional and they never answer the emails or texts, they never respond when you call them.
This is really a horrible experience...I am going to sue them. Im looking for legal actions. They caused me some emotional distress.

January 16, 2026
Unprompted review
Rated 4 out of 5 stars

Very good

Very good! I ordered the cobra slides and they came in as expected and made me look the 1.5” taller! Really appreciate it!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Sent in a return for an exchange still haven’t sent me the exchanged item and they charged me for shipping. Never will buy here again and customer service is terrible.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable shoes and excellent customer service!

I’ve ordered a few times now from Conzuri. The shoes are good quality and actually a lot more comfortable than I expected for height boost. What always keeps me coming back to buy more of a product is a company with excellent customer service. They were very responsive, helpful, and easy to talk to. They were quick to help sort out any question I had with my order.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

My boys love these shoes

My boys love these shoes, they stand right up there w a very high end designer pair that my son has. We ordered one pair and then ordered another because they are really good looking shoes. My boys love the height boost. Excellent, responsive customer service at conzuri as well.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great shoes and excellent customer…

Great shoes and excellent customer service. Communication was smooth, and the team went above and beyond to help and make everything easy.

Very happy with my experience and would definitely recommend Conzuri.

December 15, 2025
Unprompted review

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