This is a scam casino, they confiscate your winnings if you win big and close your account without any explanation. They had absolutely 0 reasons to close my account, I turned off bonuses and then d... See more
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Cookie casino is a great casino to play! i’ve been playing a lot of years at Cookie casino and i’ve never been disappointed. if i have any issues i just contact my awesome VIP manager Dana! and se... See more
Company replied
Worst ever s h i t show I have seen with online casino sites, they will literally steel your money and make big excuses to withhold your cash and not refund it! The help desk does nothing at all and i... See more
Company replied
So i like the casino really much. But the reason for not giving 5 stars, is because of the paperwork after you want to withdrawal. Its really fast after it is approved. But to get there is not fun.... See more
Company replied
Company details
Written by the company
CookieCasino is your sweet and crunchy gateway to a world of tasty online gaming. Featuring a delightful range of slots, table games, and live options, it delivers a deliciously reliable experience. With a focus on transparency and responsible gambling, and a sprinkle of top-notch support, CookieCasino makes every gaming session as satisfying as a fresh-baked treat!
Contact info
support@cookiecasino.com, Malta
- www.cookiecasino.com
Breach of guidelines
My old dailyy casino
Alexa is a good vip agent
This casino is a very loyal trust casino!!!
July 24, 2022
Unprompted review
Reply from CookieCasino
Thanks for your feedback, Willebrand! We're glad to hear that you've had a positive experience with Alexa and that you find our casino to be trustworthy and loyal. If you have any more thoughts or suggestions, feel free to share! Happy gaming!
Worst Casino ever
Worst Casino ever! Their bonuses are handicaps disguised as a bonus. Luckily I discovered this after depositing only €20. I got a 100% bonus so 40, when I played the 20 bonus and lost it I dropped the bonus thinking I can play with my own 20. But the 20 was also gone, so like I said the bonus is a handicap. I've been playing online casinos for years but I never seen anything like this. DON'T PLAY AT COOKIECASINO!!!!!!!!! THERE ARE MUCH BETTER OPTIONS.
November 9, 2021
Unprompted review
Reply from CookieCasino
We're truly sorry to hear that your experience at Cookie Casino didn’t meet your expectations.
We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
Horrible CASINO
Horrible CASINO. Gamblers dont play here. They dont pay out your money. Thats a blacklist Casino. Its from N1. Be careful. Scaming
August 15, 2021
Unprompted review
Reply from CookieCasino
We're truly sorry to hear that your experience at Cookie Casino didn’t meet your expectations.
We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
lets deposit easily but when you win…
lets deposit easily but when you win they delay everything and at the end they terminated my account for random reasons and stole my money what an awful people. STAY AWAY!
May 8, 2021
Unprompted review
Reply from CookieCasino
We're truly sorry to hear that your experience at Cookie Casino didn’t meet your expectations.
We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
When you want to deposit money its very…
When you want to deposit money its very easy, but when you want to cash they try anything to not cash out the money.
Me and my girlfriend play together on my account. For 1 time we used her bank account to deposit.
3 months later we win 300,-
And when we want to cash the customer support told me i break the rules and terms and conditions becouse we used 2 bank accounts to deposit.
Now they blocked my account and took my 300 euro.
I dont understand why this casino is still online after scamming people for 1 year.
From now on i will do anything to destroy this scammers.
Now i will smoke a spliff to relax a little bit. :) ✌🏻
April 5, 2021
Unprompted review
Reply from CookieCasino
We're truly sorry to hear that your experience at Cookie Casino didn’t meet your expectations.
We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
Lol people lose money and then come and…
Lol people lose money and then come and give a bad review I put 126 cad used the bonus for first time depositers got 253 including bonuses i got to 900 lost almost all of it and then last minute made 400 dollars now yes 400 isn't the best but its better than 0 if you ask me and on top of that I signed up December 7th 2020 and this review is going up December 8th 2020 and I can confirm they sent the money and it should be in my account in no time I can confirm this is a legit online casino so if you go on here you can consider yourself safe this is not what so ever paid for me to say this
December 8, 2020
Unprompted review
Reply from CookieCasino
Thanks for sharing your experience, Joesnow! We're happy to hear that you had a positive outcome, especially with that last-minute win!
We always appreciate players who are honest about their experiences, both wins and losses. It's great that you were able to make a withdrawal quickly, and we're glad to hear you felt the process was legitimate and safe. We’re committed to providing a secure and fair gaming experience for all our players.
If you ever have any questions or need support, don't hesitate to reach out. We look forward to having you back for more fun in the future!
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