Copaindevin Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the product's quality, design, and overall service. Many people highlight the elegance and craftsmanship of the glasses, finding them perfect for various outings and as gifts. The protective cases and packaging also receive frequent praise for their robustness and aesthetic appeal. However, some customers experienced issues with their orders, including missing items or significant delays in delivery. A few other people also felt that the glasses were too thin and delicate, raising concerns about their durability despite the protective casing.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its beautiful design, high... See more

Quality

Consumers consistently praise the high quality of the products, often describing them as outstanding,... See more

Order

Users describe ambiguous interactions with order. While some customers experienced fast delivery, with orders... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and super... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the speedy and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A beautiful surprise gift for us - we travel a lot by car and buy nice wines all over Europe so we are delighted with the elegance of the fine glass - the safe and sturdy "holder" and the way it wa... See more

Rated 5 out of 5 stars

Quality & Exceptional! These glasses are perfect for picnics, concerts or any outing! The quality is outstanding! I purchased for myself and friends for birthdays...they thought they were fabulous!... See more

Rated 5 out of 5 stars

The creaties of this beautiful product must be out of the hospitality industry. Good service stands on top of there list with this beautifully crafted glass and well developed case. After reporting a... See more

Rated 5 out of 5 stars

Know how to look after their Customers. My order, Xmas present for a relative went missing in transit, despite the courier saying they delivered. The guys offered to send a repeat without any hesitati... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

While it took a while…

While it took a while for the glasses to arrive, it was all worth the wait. The quality is wonderful. I never expected the glasses would be a thin walled as they are; truly fine wine drinking glasses.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Well Worth the Wait!

Hi Roman and team, well after a long wait we gratefully received our Vin Voyage, the product was a gift that went from Birthday to Christmas and now to just a lovely no-specific reason gift (always the best kind). The wait was well and truly worth it as the product is awesome and made it all the way to New Zealand in the great looking and tough packaging. All the best Regards Bruce

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful product!

I just received the wine glasses and cases...they are beautiful and well worth the wait. One set was a Christmas gift for a good friend...a "bit" late though I'm sure she will also feel it was worth the wait. Thanks so very much!

April 8, 2025
Unprompted review
Rated 2 out of 5 stars

These are truly way way too difficult to open and then use

These are truly way way too difficult to open.
No instructions. Even after you figure it out, they are still too awful. Sure the glasses are nice, but getting to them is an awful experience, particularly after reading all of their self praise while we have been waiting for the manufacturing issues to be worked out. I'd give them as a gift if I weren't concerned about how the recipient wouldn't put them away never to use them again...as I likely will.
A tremendous mistake to get these.

April 7, 2025
Unprompted review
Copaindevin logo

Reply from Copaindevin

Hey hey,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This is definitely not the experience we want for our customers. We’re here to help, and we will do everything we can to make things right and ensure you’re satisfied.

Would you be so kind as to send us an email at info@copaindevin.com? We’d love to find a suitable solution for you.

Warm regards,

Roman
Team Copain de Vin

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