Copper CRM Reviews 335

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Copper is an extremely convenient program that makes all of our sales information and projects very easy to track, record and monitor. Whenever we've had issues, Chris Clarke has solved them every sin... See more

Company replied

Rated 5 out of 5 stars

During the last 30 days, we've been transitioning to Copper from another CRM. Our biggest concerns were data transfer and user adoption. The team at Copper is amazing. They guided was through... See more

Company replied

Rated 5 out of 5 stars

Copper CRM is a great option for solopreneurs who need a simple, organized way to manage contacts, leads, opportunities, and follow-ups without making the process feel overwhelming. As a small... See more

Rated 1 out of 5 stars

Slow, too many manual data points to update daily, brittle, plugins for Gmail is not very efficient. When running multiple email accounts in one browser the system lags. Too expensive as well for al... See more

Company details

  1. CRM Provider
  2. Business to Business Service
  3. Cloud Computing Service
  4. Web Collaboration Platform

About Copper CRM

Written by the company

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool.

Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast.

Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.

And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox.

Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.

Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.

Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Business Partner Management

We are using ProsperWorks to manage information about business partners for a couple of month. So far very useful and getting more and more experienced.
We would need an option to better manage multisite companies; some kind of clustering different suborganizations of a company into one...

August 31, 2017
Unprompted review
Rated 5 out of 5 stars

I love love love ProsperWorks

I love love love ProsperWorks. It has boosted my team's productivity and made it so much easier for me to support them. Their customer success team is stellar and we've felt supported the whole way through. My team is rather resistant to new methods but the integration into G Suite has been flawless.

August 31, 2017
Unprompted review
Rated 5 out of 5 stars

CRM made easy

CRM made easy! That was what I wanted and that is what I got from ProsperWorks. It does exactly what it says on the tin and has made a huge difference to my business.

August 31, 2017
Unprompted review
Rated 4 out of 5 stars

Since having upgraded to have alignment …

Since having upgraded to have alignment with mail chimp i now have access to automated actions and they have saved me and my company a lot of time and best of all following processes in my pipelines means with automated actions nothing at all gets past me compared with taking care of things manually, what an incredible time saver and right on the button for my customers!
pipelines are slow to load up but could be my internet.
Love this program!!

August 31, 2017
Unprompted review
Rated 4 out of 5 stars

ProsperWorks has been everything I …

ProsperWorks has been everything I needed for my new start up sales company! Love everything about it and easy to use. The only thing I would like to see added is a call frequency. Last call date is great but knowing that it is time to call on a given customer based of a preset call frequency / time schedule or how many days you are beyond that call frequency would be awesome.

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

great

very useful and helpful in keeping work on track and holding team accountable.

August 30, 2017
Unprompted review
Rated 1 out of 5 stars

There's no iPad App

There's no iPad App. And the phone App is limited. I'm paying $10/month to link up RingCentral but I can't even dial out using my phone or iPad.

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great application for growing B2B software startup

Made the switch over from Pipedrive and been incredibly satisfied. Biggest things for us are general usability of the interface, plug-and-play G Suite integration, and great API for integrating into our own dashboards. Great support as well. Highly recommended.

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. Very intuitive and works seamlessly with Outlook and Gmail. Great features and adds info on the fly. Highly recommend to anyone looking to structure their sales efforts.

August 30, 2017
Unprompted review
Rated 3 out of 5 stars

Relevance search

Something that could be improved upon is the name search function.

For example; We have about 20 Mikes in our system. However, I only work with let's say one of them. When I type Mike into the search bar, it will show me 5 Mikes that I have never spoken with. A feature that will show you top contacts based on activity amount would be nice. Sometimes when I even will type his last name he will not show up. Often I have to go straight to his company page to find his contact information. Just some constructive feedback.

August 30, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look