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See what reviewers are saying

Rated 5 out of 5 stars

What can I say to top all the other five star reviews and express my delight over the product and service these gentlemen provide? Such a blessing! I have been delighted with this particular printer a... See more

Rated 5 out of 5 stars

PURCHASED REBUILT HP COLOR LASER PRINTER FROM COPYFAXES.COM AND COULDN'T BE MORE PLEASED. ORIGINAL SHIPMENT HAD DEFECTIVE PIC WHEELS AND THEY IMMEDIATELY REPLACED THE ENTIRE UNIT. CUSTOMER SERVICE A... See more

Rated 5 out of 5 stars

The printer in our office ended up failing after many years of use. Turned to these guys when looking around for the same model but knew it would be refurbished. The first one had some misfortune duri... See more

Rated 1 out of 5 stars

The price reflected is only for the main component, which I am told will not run without another component that costs another 1/3 of the price. Then the free shipping displayed on the Google shopping... See more

Company details

  1. Printer and Scanner Store
  2. Computer Accessories Store
  3. Printing Equipment and Supplies

Information provided by various external sources

Copiers,Fax Machines,Printers,Panaboards,Refurbished Equipment,Accessories,


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sy is the best

Sy is the best! He is very helpful and always finds me the best solution. I have bought so many things for them for our business needs!

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

Love their copiers

Love their copiers! For the second time I ordered the wrong copier and Sy caught it and called me. He even got me a lower price! Thank You!!!

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Pleasure to work with

Sy was a pleasure to work with. He was very informative regarding product options and in fact steered me towards a better deal. We will definitely being business with Copyfaxes again.

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

Sy & Kevin are outstanding!

These folks provided a bargain with personable and competent service. Although a glitch developed, they dealt with it in such an efficient and friendly matter, it did not tarnish a superb experience.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service!! Both Cy and Kevin helped me out with a replacement part for my printer! I cannot say enough awesome things! They kept me informed until the problem was solved

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Gold standard service

Gold standard service. I called about a reconditioned printer because the fine print states the tray is not included. I spoke to Sy Ryan and he said the same printer in refurbished includes the tray and more in depth testing, which I purchased. He called back this morning because the printer I wanted had a problem and is awaiting parts, so the delay would only be a couple of days. He had another printer, slower but rebuilt to factory specs. The normal price is $100 more, but he offered it at the same price. Not only did he offer a better deal, it is clear they did final testing prior to shipment rather than just grab something off the shelf. This is the gold standard of customer service and I couldn't be happier. 6 stars would be more appropriate.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I recently ordered a photocopy machine over the phone. The order went fine. However, when I received the item - there had been a problem in shipping and the photocopy machine was damaged. When I called customer service and explained how I received the copier - I couldn't have asked for better service. They took care of everything and I ended up receiving another copier just days later - that was perfect. For anyone looking to order from this company - I would recommend them - based on the service and product I received. Rose Horrigan

July 27, 2019
Unprompted review
Rated 5 out of 5 stars

Sy Ryan is our contact and our sales…

Sy Ryan is our contact and our sales rep. He has been super helpful with his insights. He saved us a lot of money and heartache. Sy reached out to make sure that what we were ordering was exactly what we needed. Its a pleasure to be able to really trust your sales rep and that he or she is looking out for you. With Sy you can rest assured that he is.

July 1, 2019
Unprompted review

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