COPYTRACK Reviews 781

I received an email from Copytrack claiming that my company used a copyrighted image and demanding that I pay for a license. The image they referred to was AI-generated and not even present on our website or servers. They included links to a completely unrelated domain and tried to pressure us into paying.

This looks like an automated or careless system that falsely accuses businesses. It’s unacceptable for a company to send threatening legal emails without verifying facts. I strongly advise others to double-check any Copytrack claim before paying or responding.

They are the worst. They are like fraud scammers and they demand money with bad tactics

We're receiving repeated scam letters, threatening us with a lawsuit if we don't pay a ridiculous amount in "compensation" for using "unlicensed" images on our website. This is an utter lie. All of our images are properly licensed from Adobe Stock, iStock, and a couple of others. This is a total scam. It's a shakedown. Block their emails and don't engage. Just a bunch of losers.

I received a legal-style notice from Copytrack (RD Legal GmbH, Berlin) claiming that my company had used an image without a valid license.
After investigating, I found that the image in question was legally licensed from Adobe Stock under a Standard License, with full proof of purchase, author name, and file ID.

Despite sending Copytrack clear evidence from Adobe showing we held the correct license, they refused to accept it and continued to demand payment, without providing proof that their client owned the image.

The entire process felt automated and intimidating, designed to pressure businesses into paying rather than properly verifying facts. Their communication was boilerplate, often repeating “we cannot accept this license” without addressing any of the evidence provided.

I strongly recommend double-checking any claim they send you before paying.

If you’ve licensed your images from a legitimate source (e.g. Adobe, Getty, Shutterstock), contact that provider directly — they can confirm your license and help shut down unfounded claims.

Overall, my experience with Copytrack was frustrating, unprofessional, and misleading.

They should verify ownership claims more carefully before threatening legitimate license holders.

I received a scam email from them too. I'm pissed off because I'm the original content creator and I'm also mad because they likely scammed thousands of people out of their hard earned money. Any way we can file a class action lawsuit put these scammers out of business? I'm serious.

Scam artists, trying to scam people who use free stock images. There seems to be many people getting similar emails

For every legitimate case of intellectual property infrigement handled by this company, it is involved in hundreds of false claims. It appears that its 'customers' take images from the web which have been properly licensed and engage Copytrack to claim €300-€400 in 'damages' for which Copytack takes a 45% cut. Copytack seems to make no attempt to validate these claims, no doubt more interested in the money than its reputation.

Parasitical rats.
Make false claims that you have unlicensed images. Threaten you with action unless you make wild payments.
Utter scam artists who need to be taken down, thrown in prison for as long as possible.
Claimed we had unlicensed images, contacted our image bank who advised to ignore.

Copytrack is a German-based company that claims to operate on behalf of German companies tracking down copyright violation.

They seem to work by searching the Internet for stock photos, then sending out fake copyright "infringement notifications" demanding thousands of dollars in "license fees." They target sites using images from stock photo services like Dreamstime or Shutterstock.

I received an email from these scammers regarding images I licensed from Shutterstock. A quick Google search shows that they've been running this scam under a variety of different names since at least 2016; they change the name of the company regularly, but the scam remains the same. They're trying to scare people into sending them money for phony "license fees," often large amounts of money.

Makes unjustified accusations of unauthorized use of images, high demands for money, very aggressive, dubious. Don't pay. Contact a lawyer!

This company is either directly a scam or capitalizes on "photographers" (see below; I'm not sure a photographer actually exists) looking to send threats in order to dupe website owners and make a few hundred bucks a pop.

I received a threat from Copytrack about an image I outright purchased from Shutterstock, under Shutterstock's Standard License.

The threat was that I was in violation of a company called Concept-Production 's copyright on the image and that I must pay just under a grand or else they'd turn their "attornies" on me.

There is no mention of any "Concept-Production" on the artist's page (the actual artist, the one on Shutterstock) or under the image I purchased.

Either Concept-Production is finding older sites/older posts (this one in question is 5 years old and the site is 18 years old) hoping that they're under new ownership and the new owner won't have any previous purchasing details; or Copytrack is just outright making stuff up, there IS no Concept-Production, and Copytrack is throwing spaghetti at the wall hoping some frightened website owner will just hand them a grand and call it a day.

I find various companies called Concept-Production in a Google search so it's quite possible Copytrack is literally grabbing U.S. company names and saying that's who they're representing. One way or another, either one or two companies each time is 100% attempting to run a scam on unwary website owners, but Copytrack is obviously steering the ship here.

Scam artists. Ignore their emails.

What a total scam. My company received a threatening email from CopyTrack demanding we pay over $1,000 for an image that we licensed from Getty Images. Never pay these crooks extortion.

My company has gotten dozens of letters from them, they claim ownership of images from shutterstock, big gaming companies and others, and then want you to pay300-400 Euro in damages.

If you challenge them, "oh, its a mistake sorry" - and you get a new letter the next month again on the same.

This is a criminal enterprise.

We have already filed with German police.

Try to get people to pay up by bully boy legal tactics. They try it on haha

On 15 Sep 2025 we received a copyright notice from COPYTRACK. (Case ID 8C573B) alleging unauthorised use of an image on our product page. Copytrack provided an amount and a payment deadline but did not supply immediate, verifiable proof of ownership or a signed mandate from the claimed rightsholder. We requested the exact image file/hash, chain of title, and their authorisation to act — and contacted our supplier for licence documentation. Their tone felt pressuring and the process lacks transparency. If you receive a similar notice, preserve evidence and get legal advice before paying.

This company is spamming my client even though they have licenses for the images. ( I know I go them though envato )

Ignore communications from them.

They found a loophole. I have a very busy website and I use free images from Adobe Stock (the license in the history says free).
But Copytrack uses a very simple technique to crawl through websites and find images that are no longer free.
I had such an image and it has been removed by the uploaded, but it's still in Adobe's license history and mentions "free". Still, copytrack uses this to target websites and demand money, not a warning, but money.

Although this is legal, it's not the way to go. I sent them proof, and now it's waiting for a reply. This could go to court, I don't care. I have evidence that the license is free, and if the creator doesn't want it to be free anymore, the most he/she can do is tell me, and I am happy to remove it.