Corinium Cheltenham Reviews 

72
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a problem with some Karndean flooring. The sales assistant, Savanah, went above and beyond is helping to resolve it. Top marks!

Rated 5 out of 5 stars

Corinium were a pleasure to deal with, good quoting system, efficient and helpful in the showroom. Leighton the fitter/installer was fantastic, working so hard and doing his utmost, I’m so pleased wit... See more

Rated 5 out of 5 stars

I tried a couple of local carpet places, but as soon as I visited Conrinium the deal was pretty much done. The sales guy knew his stuff and very quickly narrowed down the huge amount of choice. I al... See more

Rated 5 out of 5 stars

Corinium Carpets were very helpful and efficient from start to finish. The showroom staff were willing to spend time showing me the different ranges and giving advice. The man who came to measure up a... See more

Company details

  1. Interior Designer

Written by the company

Our fully stocked showroom provides a wealth of inspiration and could even leave you feeling spoilt for choice! With Karndean and Amtico Luxury Vinyl Tiles, Woodpecker and V4 Wood Flooring, Quickstep Laminate and a whole range of vinyl floor coverings – we’re more than just a carpet shop!


Contact info

4.9

Excellent

TrustScore 5 out of 5

72 reviews

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4.9

All reviews

(72)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good and helpful

Good selection of carpets and competitively priced. Helpful staff, though some not quite as interested in you, personally, as some staff from other outlets. The fitters were very helpful and willing, though the quality of their fitting will tell in time. They did not clear up all the small bits on the new carpets and did not vacuum the carpets; they seemed to assume that it was our job - and it is a long one with lots of fluff etc coming off a new carpet!

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

Dan in the Cheltenham shop was very …

Dan in the Cheltenham shop was very helpful, the carpet was fitted at the time and day as scheduled, fitter did a great job, all in all totally Pleased and I recommend Dan to be your customer servive staff member should you want to purchase from Corinium in Cheltenham.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Very satisfactory

Plentiful choice of carpets at the showroom, with help and advice to choose the carpets we wanted (this was our second from Corinium, so they were worth going back to). There was a hiccup over the fitting as one of the fitters was sick and threw out the schedule, but Corinium kept in touch so we could all work round it. Minor problem, that the fitter didn't keep us updated on timing (we were his second call that day), but when he arrived he did a good job quickly and cleanly.

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

Review from M Parker

We recently had to have several tiles in our conservatory replaced and I felt I had to comment on the very prompt response to my initial call and the excellent work of your fitter, John. You can't even see the joins of the new tiles to the existing ones. Very many thanks. I would recommend your comany to family and friends.

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

100% satisfaction

I found Corinium Carpets to be an excellent firm, with first class personnel, that were competent, knowledgeable, and friendly. From the time I first walked into the shop until the end of quite a complicated job, nothing was too much trouble. A minor problem occurred during the laying of my carpet, and another was encountered prior to laying my new kitchen floor, but everything was rectified in a prompt, courteous and completely satisfactory manner.

Highly recommended.

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , especially in removing a very threadbare and worn carpet. We received helpful advice in the showroom, and a competitively priced carpet that is still looking fabulous

October 25, 2017
Unprompted review
Rated 2 out of 5 stars

Bathroom flooring not delivered on …

Bathroom flooring not delivered on agreed date as they forgot to order it.
Fitters left mess in the building.
Spent thousands on flooring but got let down badly.
Would not use again.

October 24, 2017
Unprompted review
Corinium Cheltenham logo

Reply from Corinium Cheltenham

Hi Mr & Mrs Hurley,

We are sorry to hear that you are not happy with the service we have provided.
We have looked into your file and can see that the materials were all ordered together.
Unfortunately, there was a delay from our supplier which was out of our hands, meaning we had to come back the next working day to fit the vinyls. We apologise for the inconvenience this caused you. Our manager called you three days after the fitting to make sure you were satisfied with the job before sending the final invoice. Please contact us if you would like to discuss this further as we value your business and would like to rectify this situation if possible.

Rated 5 out of 5 stars

Excellent work

Excellent work - how they managed to get that great big role around our intracate configeration - amazing. Many thanks and so much better than having a cut that was originally discussed.

October 24, 2017
Unprompted review

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