Corinium Cheltenham Reviews 

72
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a problem with some Karndean flooring. The sales assistant, Savanah, went above and beyond is helping to resolve it. Top marks!

Rated 5 out of 5 stars

Corinium were a pleasure to deal with, good quoting system, efficient and helpful in the showroom. Leighton the fitter/installer was fantastic, working so hard and doing his utmost, I’m so pleased wit... See more

Rated 5 out of 5 stars

I tried a couple of local carpet places, but as soon as I visited Conrinium the deal was pretty much done. The sales guy knew his stuff and very quickly narrowed down the huge amount of choice. I al... See more

Rated 5 out of 5 stars

Corinium Carpets were very helpful and efficient from start to finish. The showroom staff were willing to spend time showing me the different ranges and giving advice. The man who came to measure up a... See more

Company details

  1. Interior Designer

Written by the company

Our fully stocked showroom provides a wealth of inspiration and could even leave you feeling spoilt for choice! With Karndean and Amtico Luxury Vinyl Tiles, Woodpecker and V4 Wood Flooring, Quickstep Laminate and a whole range of vinyl floor coverings – we’re more than just a carpet shop!


Contact info

4.9

Excellent

TrustScore 5 out of 5

72 reviews

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4.9

All reviews

(72)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service! Used Corrinium carpets twice.
Firstly to lay karndean flooring in our living room and then to lay carpet on stairs and in master bedroom.
Looking to book them again for another room.

October 16, 2017
Unprompted review
Rated 5 out of 5 stars

Corinium Carpets

Corinium Carpets were very helpful and efficient from start to finish. The showroom staff were willing to spend time showing me the different ranges and giving advice. The man who came to measure up arrived on time, and the carpet fitters were quick yet efficient. I've no complaints to make and couldn't recommend them highly enough.

October 16, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, good choice and sound recommendations. Fitted as promised and performing well. Short lead time between initial enquiry and fitting so v impressed

October 16, 2017
Unprompted review
Rated 5 out of 5 stars

Corinnium Carpets are Brilliant

Corinnium Carpets were excellent every step of the way from advice in store, providing samples, measuring up and fitting. We had a problem with the actual product that was nothing to do with their fitting and they went over and beyond to sort it all out for us. We will definitely use them again

October 16, 2017
Unprompted review
Rated 4 out of 5 stars

Recommended

I had to commend Corinium Carpets for getting in touch and making sure all issues have been rectified. They sent the boys to fit carpets on the stair case and landing, best of all they did an absolute glimming job. They carpets were taken away and disposed. The first experience was kind of abrupt but they lived up to their 5 star rating the second time around and I wish I could amend the rating above. Will highly recommend the boys after the recent changes implemented by the management team.

June 13, 2017
Unprompted review
Corinium Cheltenham logo

Reply from Corinium Cheltenham

Hi, Many thanks for your review. Unfortunately once an order has been placed and the carpet has been cut, the manufacturer will not always take the carpet back. On this occasion, we managed to negotiate a £35 restocking fee as a gesture of good will, following you changing your mind 2 days before we were due to fit the carpet. We have also arranged to collect the new carpet from the manufacturer in order to get the carpet in time to fit as arranged. In terms of your complaint about the disposal service, this is the first time it has been brought to our attention. If you still have this carpet, we will be happy to collect it and dispose of it for you. Kind Regards, Corinium Carpets.

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