Probably the best experience of buying a car, the staff were so helpful, Kim even helped tax my new car and also help with filling out for my new log book. They were so understanding when my finance c... See more
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Review summary
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I buy my cars over the phone so I am very dry upon the honesty of the dealer. Craig was first class in his appreciation of my situation a nd described the car accurately. I couldn’t ask for better c... See more
Company replied
Sales people allowed me to wander around checking their cars at will, without interfering, also let me test drive as many cars I wanted before picking one that suited me.
Company replied
I have got to be honest, this is the easiest experience I have ever had in buying a car. Sam the salesman in the Swansea branch was very helpful during the process. He was a friendly approachable pe... See more
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Company details
Written by the company
With over 30 years of experience in the motor industry under our belt, we can provide expert impartial advice to help you find the perfect car for your lifestyle and budget.
Contact info
Llantrisant Road, CF72 8YR, Llantrisant, United Kingdom
- 01443 235 831
- sales@cornerpark.co.uk
- www.cornerpark.co.uk
4.3
Excellent
456 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Very Helpful
Very good. Very helpful and the car is excellent albeit a little expensive and above the value it’s given but we’re sure we’ll have a few years of enjoyment in her.
May 16, 2024
Reply from Corner Park Garages
Hi Ann, Thank you for your review! We’re delighted to hear that you found our team very helpful and that you're enjoying your Mercedes-Benz C-Class. We appreciate your feedback regarding the pricing, but rest assured we price-check our cars every week against the competition to ensure you get the best deal possible. If you have any questions or need assistance in the future, please don’t hesitate to get in touch. Enjoy your new car! 😁
clueless and disorganized.
the person who does the paperwork for the cars was late to work so we had to wait for them to turn up. then we had to wait for them to go and get a coffee rather than dealing with their customers. They had no idea where any of the paperwork was (and never found it) The car is nice and as expected however it was absolutely bone dry of fuel so we had to limp to the nearest petrol station and fill it up. All of this cost us a £299 'admin fee' which goes directly to the garage it doesn't even come off the price of the vehicle. just terrible.
May 10, 2024
Reply from Corner Park Garages
Thank you for your feedback. We sincerely apologize for the delays and the inconvenience you experienced during the collection of your vehicle. It’s disappointing to hear that our team did not handle the paperwork in a timely manner and that you had to wait unnecessarily.
We understand how frustrating it must have been to receive the car without fuel and to pay an admin fee without the expected service. Your concerns will be addressed with our team to ensure that we improve our processes moving forward.
We appreciate your comments, as they help us provide better service in the future. If there’s anything we can do to assist you further, please let us know.
Disappointing hand over experience
Went to collect our car, paid the £300 admin fee that they charged us for using our finance company. The person who 'signs the cars out' wasn't there. We waited half an hour, he turned up, washed the car then went and got himself a coffee while we were still waiting for the car to be handed over and the paperwork completed. The garage had lost the v5 document which we will have to apply for and leaves us unable to tax the vehicle. The car had no petrol in it - luckily there was a petrol station close by or we wouldn't have been able to get home. Left feeling very disappointed. The car seems good but the customer service was terrible. Considering we spent £300 admin fee we didn't even get the paperwork for the car! They told is they have refunded us £25 to pay for the V5 application but that hasn't yet appeared.
May 10, 2024
Unprompted review
Reply from Corner Park Garages
Thank you for your feedback, Claire. We’re sorry to hear about your disappointing experience during the car collection process. This is not the level of service we strive to provide, and we appreciate you bringing these issues to our attention.
We will address your concerns regarding the delays and the missing V5 document with our team to ensure improvements are made. Additionally, if you haven’t received the refund yet, please get in touch with us directly so we can resolve that for you as soon as possible. Your satisfaction is important to us, and we hope to make things right.
Kim and Craig were brilliant
Kim and Craig were brilliant
So patient. Any queries were dealt with quickly. We are delighted with the car. I will be back to purchase another soon.
May 1, 2024
Reply from Corner Park Garages
Hi Hayley, thank you for your wonderful review! We’re so glad to hear that Kim and Craig provided you with brilliant service and that your queries were handled promptly. It’s fantastic to know you’re delighted with your new car, and we look forward to assisting you again in the future. If you need anything, just let us know! 😁
Brilliant got everything done as…
Brilliant got everything done as quickly as possible made everything very easy and very polite
May 4, 2024
Reply from Corner Park Garages
Thank you for your fantastic review! We’re thrilled to hear that you found our service quick and easy. Our team strives to provide a polite and efficient experience, and your feedback is greatly appreciated. If you need anything else in the future, please let us know!
Car had to go back to garage as between…
Car had to go back to garage as between paying deposit and paying balance car got damaged in their garage and needed bodywork doing. We understand car had to go to Swansea for work but taking that into account 1/4 of a tank of petrol was used and 234 miles were added to the clock. Courtesy car that's a laugh had bald front tyres and numerous other issues was not safe to drive. Don't buy from Corner Park Garages.
March 24, 2024
Reply from Corner Park Garages
Thank you for your feedback. We sincerely apologize for the issues you encountered with your vehicle and the courtesy car. This is not the experience we aim to provide, and we understand your frustration regarding the damage and added mileage. Your concerns will be addressed with our team to ensure we improve our processes. If there's anything we can do to assist you, please let us know.
Quite a nice dealership
In our experience, they seemed ok, the guys were polite and friendly.
We were able to have a look around without being preyed on by the sales people, which is quite nice.
I did feel that I had a good car at a fair price.
I hope the extended warranty is not a waste of money?
I would recommend to others.
April 26, 2024
Reply from Corner Park Garages
Thank you for your review. We're glad to hear that you found our team polite and friendly and that you felt comfortable browsing without pressure from salespeople - it's one of the cornerstones of our business. It's great to know that you believe you got a good car at a fair price. Regarding the extended warranty, we’re confident it will provide you with peace of mind, as our many happy customers can attest. We appreciate your recommendation and hope you enjoy your new car! If you have any further questions or need assistance, please give us a shout! 📣
Ok service.👍
April 28, 2024
Reply from Corner Park Garages
Thank you for your feedback! We're glad to hear that you found our service to be satisfactory. If you have any specific comments or suggestions for improvement, please let us know. We appreciate your support!
Excellent and trustworthy service
Bought a car from London, through Sanky. He showed me the car on a video call, once I was satisfied I decided to buy the car. Of course I was a little nervous buying a car without seeing it but they put my mind at ease. I sent the money, they sent me a receipt and confirmation email immediately and the car was delivered to me the next day - 180 miles away. Immaculate condition and all as promised. I was very impressed with the personal service.
April 20, 2024
Reply from Corner Park Garages
Thank you for your wonderful review, Ilona! We’re delighted to hear that Sanky provided you with a smooth and reassuring experience while purchasing your Fiat 500C from afar. It's great to know that our video call helped put your mind at ease and that the car was delivered in immaculate condition, just as promised. Your kind words about our personal service mean a lot to us. If you need anything in the future, please get in touch! Enjoy your new car!
Reply from Corner Park Garages
Thank you for your positive review! We're glad to hear that our customer service met your standards - we aim to please! 😁 Your satisfaction is important to us, and we appreciate your feedback. If you need anything in the future, please let us know! 📣
The sales assistant Neal was very…helpful
The sales assistant Neal was very helpful but put no pressure on us. Very refreshing.
April 14, 2024
Reply from Corner Park Garages
Hi John, thank you so much for your kind review - it means the world to us! Neil also sends his thanks. Cheers! 🥂
Reply from Corner Park Garages
Hi Aneet, we're so pleased you're happy with your new Audi A4, and thank you for your excellent review - your recommendation means a lot. 😁
Staff were polite and easy to deal…
Staff were polite and easy to deal with.
It would have been nice if the vehicle had been prepared and ready for collection rather than sitting round watching a very rushed and not particularly good job done. We had to valet the car when we got home
Since the above review I have spoken with the company owner who was very helpful and gave me a reasonable explanation for my findings and made real effort to put the situation right. Thank you Terry and corner park
April 16, 2024
Reply from Corner Park Garages
Hi Darol, many thanks for your feedback. Our most sincere apologies for this happening - we normally take a great deal of pride in preparing our vehicles, and after discussing with our sales team, we found this was due to a mix-up in collection times relating to 2 similar vehicles. For this, we are extremely sorry. We have tried to get in touch with you on the number we have on file but there was no answer. If you'd like to discuss, please let us know. Sorry once again, and we'll do our best to resolve this.
Good
Great selection of good quality used cars at very competitive prices. I highly recommend this dealership for anyone looking for a great used car shopping experience.
April 19, 2024
Reply from Corner Park Garages
Hi Shino, we really appreciate the kind words, and your recommendation means a great deal to us - thank you so much for your kind review! 😁
Outstanding service
Fair play the guys at corner park were superb, made the whole experience simple and were so helpful would highly recommend
April 5, 2024
Reply from Corner Park Garages
Thanks ever so much Jason - thank you so much for the recommendation, and for your excellent review! We really do appreciate it! 😊
Reply from Corner Park Garages
Thank you for your feedback! We’re glad to hear that our salesman was friendly and helpful. Your satisfaction is important to us, and we’re here to assist you whenever you need. If you have any questions or need further assistance, just let us know!
Reply from Corner Park Garages
Thank you for your wonderful feedback! We’re thrilled to hear that Matthew provided you with helpful and efficient service. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else in the future, feel free to reach out!
Friendly and helpful staff
Friendly and helpful staff. They even delivered the car to my home, free of charge.
April 18, 2024
Reply from Corner Park Garages
Thank you for your great review! We’re so glad to hear that our staff were friendly and helpful, and that you appreciated the home delivery service. Your satisfaction is our priority, and we’re here to assist you anytime. Enjoy your new car!
Pleasant and attentive staff
April 9, 2024
Reply from Corner Park Garages
Thank you for your feedback! We’re glad to hear that you found our staff pleasant and attentive. Your experience is important to us, and we appreciate your support. If you need anything else, feel free to reach out!
No pressure from salesman
I was very impressed with the salesman Neil who welcomed us and was very laid back letting us browse the cars in our own time. He didn't follow us around and pressure us at all which I found far more comfortable.
April 6, 2024
Reply from Corner Park Garages
Thank you for your kind words! We're thrilled to hear that Neil made your experience comfortable and pressure-free. We believe in giving our customers the space to explore at their own pace. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your car shopping!
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