Corner Park Garages Reviews 

456
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and professional service, making the car-buying process easy and stress-free. Many appreciate the no-pressure sales approach, allowing them to browse and test drive vehicles at their own pace without feeling rushed or intimidated. The overall user experience is frequently described as smooth, easy, and efficient, with many reviewers highlighting excellent communication and support throughout the purchase. However, some customers also noted issues with after-sales care, including unresolved problems with their purchased vehicles and poor communication regarding these issues. There were also instances where promised callbacks were not received, and some found discrepancies in the condition of the car upon collection or issues with the vehicle's history.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional and helpful assistance... See more

Product

Customers consistently note positive experiences with product, with many expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, often calling it "fantastic" and recommending the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably the best experience of buying a car, the staff were so helpful, Kim even helped tax my new car and also help with filling out for my new log book. They were so understanding when my finance c... See more

Company replied

Rated 5 out of 5 stars

I buy my cars over the phone so I am very dry upon the honesty of the dealer. Craig was first class in his appreciation of my situation a nd described the car accurately. I couldn’t ask for better c... See more

Company replied

Rated 5 out of 5 stars

Sales people allowed me to wander around checking their cars at will, without interfering, also let me test drive as many cars I wanted before picking one that suited me.

Company replied

Rated 5 out of 5 stars

I have got to be honest, this is the easiest experience I have ever had in buying a car. Sam the salesman in the Swansea branch was very helpful during the process. He was a friendly approachable pe... See more

Company replied


Company details

  1. Used Car Dealer
  2. Audi Dealer
  3. BMW Dealer
  4. Car Dealer

Written by the company

With over 30 years of experience in the motor industry under our belt, we can provide expert impartial advice to help you find the perfect car for your lifestyle and budget.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

456 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(456)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Car is lovely and initial contact…

Car is lovely and initial contact great. However got home to discover the front offside tyre totally perished. Had to pay out £115 for a new tyre. Emailed twice about the issues and had no response at all. Feel very annoyed that spending a lot of money on the car noone was interested with the problem I had. Won't go there again.

July 7, 2024
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Reply from Corner Park Garages

I’m really sorry to hear about your experience and the issue with the tyre. It’s unacceptable that you had to deal with this after your purchase, and I understand your frustration with the lack of response. Your feedback is important, and I’d like to make this right. Please reach out directly so we can address your concerns and find a solution. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Very nice people to deal with

Very nice people to deal with
And helpful

July 25, 2024
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Reply from Corner Park Garages

Thank you for your kind words! We’re glad to hear you had a positive experience with our team. If you need any assistance in the future, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

This is the second car that I brought…

This is the second car that I brought from Corner Park Garages.
They offer a good range of vehicles, well presented and competivaly priced. Their service was profsional and hassle free. When it's time fpr me to change my car again they will be my first port of call.

July 16, 2024
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Reply from Corner Park Garages

Thank you for your fantastic review! We’re thrilled to hear that you’ve chosen us for your second car and that you found our selection, pricing, and service to your satisfaction. We appreciate your loyalty and look forward to helping you again when it’s time for your next vehicle. If you need anything in the meantime, just let us know!

Rated 5 out of 5 stars

Good friendly service fair price on…

Good friendly service fair price on partx fair price on there cars. Very helpful nothing is to much

July 20, 2024
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Reply from Corner Park Garages

Thank you for your positive feedback! We’re delighted to hear that you had a good experience with our friendly service and found fair prices on both your part-exchange and our cars. Your satisfaction is our priority, and we’re here to help whenever you need us. We appreciate your support!

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

July 12, 2024
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Reply from Corner Park Garages

Thank you for your kind words! We’re glad to hear that you found our team friendly and helpful. If you need anything else or have any questions in the future, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

My cornerpark experience was brilliant

My cornerpark experience was brilliant. Everything was explained very clearly plus there were very patient because I had to deal with some personal issues. They kept the car their for almost a week and gave me time to sort everything out. The guys are great. Thank you.

June 24, 2024
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Reply from Corner Park Garages

Thank you for your wonderful review! We’re so glad to hear that you had a brilliant experience with us and that our team was able to support you during a challenging time. It’s great to know we could accommodate your needs and provide clear explanations. If you need anything else in the future, please don’t hesitate to reach out. We appreciate your kind words!

Rated 3 out of 5 stars

No spare key

Really good service apart from the fact that a spare key was provided but it was not coded to the car

May 26, 2024
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Reply from Corner Park Garages


Thank you for your feedback! We’re glad to hear you received good service overall. I apologize for the issue with the spare key not being coded to your car. We appreciate you bringing this to our attention, and we’d like to resolve it for you. Please reach out directly so we can assist you further. Thank you!

Rated 5 out of 5 stars

Happy to sort any little niggles after sale 😀

Dan/Kim/Terry/(The Delivery Driver) all contributed to a great experience buying a Top-of-the-Range Fiesta recently. There was only a small issue with slight curb damage on one wheel and some mixed tyres diagonally with 1 slow puncture and one tread depth low but not illegal - this is when a Dealer shows their true colours, and fair play, they sorted these slight issues painlessly - so now the car is perfect, just like it was when it left the factory, when new. Many thanks. This friendly, professional bunch are highly recommended 👌

June 18, 2024
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Reply from Corner Park Garages

Thank you for your fantastic review! We’re thrilled to hear that Dan, Kim, Terry, and our delivery driver provided you with such a great experience while purchasing your Fiesta. It’s wonderful to know that we were able to address the minor issues quickly and to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your perfect car, and if you need anything in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

East peasy

Easy to buy and part ex. Neil was very helpful and answered all my questions. I was in and out and the car is perfect

June 16, 2024
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Reply from Corner Park Garages


Thank you for your positive feedback! We’re delighted to hear that you found the buying and part-exchange process easy and that Neil was able to assist you with all your questions. It’s great to know you’re happy with your new car! If you need anything else in the future, we’re here to help. Enjoy your new ride!

Rated 5 out of 5 stars

Many Thanks Sanky and all the Staff at…

Many Thanks Sanky and all the Staff at Corner Park - Swansea - Helpful, Professional all the way through the purchase of our car - A Quality team - Great Car - Would definitely Recommend / use again - Brilliant!
Steve Baldwin

June 11, 2024
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Reply from Corner Park Garages

Thank you so much for your kind words, Steve! We’re thrilled to hear that Sanky and the team provided you with helpful and professional service throughout your car purchase. Your recommendation means a lot to us, and we’re delighted you’re happy with your new car. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Easy tour of the cars

Easy tour of the cars. Key to interest car given. Could browse the car on our own. Kind amiable staff. Fair deal.

June 22, 2024
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Reply from Corner Park Garages

Hi Jeff, thank you for your positive feedback! We’re glad to hear you had an easy and enjoyable experience browsing our cars. It’s great to know our staff made you feel comfortable while you explored your options. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!

Rated 5 out of 5 stars

Very helpful but not pushy

Very helpful but not pushy , very pleased & bought car ,

June 21, 2024
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Reply from Corner Park Garages

Thank you for your kind review, Helen! We're thrilled to hear that you had a positive experience with our team. It's great to know you felt supported without any pressure, and we're delighted that you found the perfect car. If you have any questions or need assistance in the future, please let us know. Enjoy your new wheels!

Rated 5 out of 5 stars

Nice car at a good price

Nice car at a good price
Sam was very helpful in arranging delivery put my mind at ease with the option to return car if not happy
Delivery driver was a very nice and helpful chap
Good experience overall

June 10, 2024
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Reply from Corner Park Garages

Thank you for your positive review, Steven! We're delighted to hear that you found a nice car at a great price and that Sam provided excellent support throughout the process. It’s wonderful to know that the delivery experience met your expectations as well. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

I saw a car a i liked online and spoke…

I saw a car a i liked online and spoke to sam as I live 100miles away, and brought the car blind. Everything was sorted quickly and a few days later I went to collect my car. Car is perfect, had it now for 5 weeks and no issues. I would definitely buy from this garage again

May 3, 2024
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Reply from Corner Park Garages

Thank you for your fantastic review, Deborah! We're thrilled to hear that Sam was able to assist you in your car purchase from a distance and that everything went smoothly. It's great to know you're enjoying your new car without any issues. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

New car

Everything was done quickly and efficiently thanks to Craig and Kim. Good experience.

June 4, 2024
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Reply from Corner Park Garages

Thank you for your positive review! We’re glad to hear that Craig and Kim made your experience quick and efficient. If you need anything else or have any questions in the future, please let us know!

Rated 5 out of 5 stars

I would highly recommend Corner Park garage

My experience with Corner Park was mainly with Sam. I have to say he's the most patient and helpful salesman I've ever met. Everything was delt with swiftly and efficiently.My new car is fantastic I'm looking forward to many happy miles motoring thank you Corner Park.

June 3, 2024
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Reply from Corner Park Garages

Thank you for your wonderful review! We're thrilled to hear that Sam provided you with such a positive experience and that you're happy with your new car - we will pass on your thanks! If you have any questions or need assistance in the future, please let us know. Enjoy those happy miles ahead! 🚗🚗🚗

Rated 5 out of 5 stars

Car buying experience

Saw the car online
Within 48hrs She’s on my driveway
Simples… Thank you Corner Park Garages

May 29, 2024
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Reply from Corner Park Garages

Thank you for your wonderful review! We're thrilled to hear that you had such a smooth and quick experience with us. It’s great to know that we could get the car delivered to your driveway so quickly. If you have any questions or need assistance in the future, please don’t hesitate to get in touch. Enjoy your new car!

Rated 5 out of 5 stars

Super garage, great used stock, nice staff.

Good website saw a few we liked. At the garage itself we browsed happily with no pushy salesman. On production of driving licence can test drive as many cars as you want with no time limits. Good part-ex offers. We rest drove a number of cars, after picking one drove away within about an hour. Salesman happy to help in any way with any queries and office admin done with maximum efficiency...including V5's, MOT info, taxing the car, refunding old tax, taking payment and providing all the paperwork and receipts. All we had to do ourselves was change our car insurance wich we done easily on-line. Nothing bad to report. This is our third car from this garage never had any problems with the cars ot the service. 10/10 🙂

May 27, 2024
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Reply from Corner Park Garages

Hi Sarah, we really appreciate your glowing review! 😁 We're delighted to hear that you had such a positive experience with us, from browsing our website to driving away in your new car. It’s great to know that our team was able to assist you efficiently and that you've had a smooth process throughout your visits. We truly appreciate your loyalty as a returning customer and look forward to helping you with your future car needs! If you ever have any questions or need assistance, please don't hesitate to let us know.

Rated 5 out of 5 stars

Lovely sellers

Lovely sellers, really friendly, would recommend

May 17, 2024
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Reply from Corner Park Garages

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us. If you need anything in the future, please let us know!

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