Corner Park Garages Reviews 

455
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and professional service, making the car-buying process easy and stress-free. Many appreciate the no-pressure sales approach, allowing them to browse and test drive vehicles at their own pace without feeling rushed or intimidated. The overall user experience is frequently described as smooth, easy, and efficient, with many reviewers highlighting excellent communication and support throughout the purchase. However, some customers also noted issues with after-sales care, including unresolved problems with their purchased vehicles and poor communication regarding these issues. There were also instances where promised callbacks were not received, and some found discrepancies in the condition of the car upon collection or issues with the vehicle's history.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional and helpful assistance... See more

Product

Customers consistently note positive experiences with product, with many expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, often calling it "fantastic" and recommending the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably the best experience of buying a car, the staff were so helpful, Kim even helped tax my new car and also help with filling out for my new log book. They were so understanding when my finance c... See more

Company replied

Rated 5 out of 5 stars

I buy my cars over the phone so I am very dry upon the honesty of the dealer. Craig was first class in his appreciation of my situation a nd described the car accurately. I couldn’t ask for better c... See more

Company replied

Rated 5 out of 5 stars

Sales people allowed me to wander around checking their cars at will, without interfering, also let me test drive as many cars I wanted before picking one that suited me.

Company replied

Rated 5 out of 5 stars

I have got to be honest, this is the easiest experience I have ever had in buying a car. Sam the salesman in the Swansea branch was very helpful during the process. He was a friendly approachable pe... See more

Company replied


Company details

  1. Used Car Dealer
  2. Audi Dealer
  3. BMW Dealer
  4. Car Dealer

Written by the company

With over 30 years of experience in the motor industry under our belt, we can provide expert impartial advice to help you find the perfect car for your lifestyle and budget.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

455 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(455)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

poor communication

i sent two emails and had no response

July 21, 2025
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Reply from Corner Park Garages

Hi Wayne and thanks for your feedback. I have spoken to my colleagues who have confirmed that we received finance confirmation and sent 2 emails to you on the 21st and 23rd of July. Neil also sent an email after he couldn't get in touch with you after we tried to call. We haven't heard anything from you since. Could you give us a call please on the main number and ask for Kim? Many thanks.

Rated 5 out of 5 stars

to wales and back for my mazda 6

so the product i went to purchase was whats called a clearance, or part exchange. it's a bit of a strange one, when it comes to car dealer ships. because there is no warranty, the onus to purchase is really on the customer. there were issues with the car and when i got home, after a very long drive, i found more issues, but this is how it works, if you are not buying from there main, warrantied stock. i still like the car i bought and the car dealer was kind enough to pick me up from the train station, as the dealership was a few miles out of town.
this particular dealership was massive. they obviously turn over lots of cars. would i buy from them again. yes i would. but i hope that i could afford a car from their warrantied stock. it is right and proper to expect that part exchange, or clearance cars, won't have the same kind of preparation standards. but, if i was running the dealership, i wouldn't care and still present any car i sold as proper stock. so, the car passed the mot, but the brakes were really rusty all around. i need to change them all. i would have done this and perhaps charged a little more. but that's just me. overall. a happy customer

July 10, 2025
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Reply from Corner Park Garages

Hi Peter and thanks for your review. The clearance section is as described, and we really appreciate your understanding about this - you're spot on! As you rightly said, we provide a fully-independent MOT and service the vehicle ourselves prior to sale, but we have to strike a balance between affordable and good value when it comes to all our stock. We really appreciate your kind words and understanding - we wish they were all like you! ⭐Hope to see you again in the not too distant future! 🫡

Rated 1 out of 5 stars

Kim putting the phone down on me was…

Kim putting the phone down on me was the high point the rest was a disaster.
Edit in response to below, I was told the car was available to view for my mechanic then I received an email to call ahead to confirm. I rang 6 times, had the phone put down once, was left holding the line on another attempt and finally decided to ask for my deposit back - without ‘ranting or raving’. A garage that doesn’t take responsibility for its own actions is not a garage anyone should trust

July 18, 2025
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Reply from Corner Park Garages

Hello and thanks for your feedback. According to my colleague, Neil - who spoke to you - he indicated he spoke to a customer 'ranting and raving' at him because he wasn't available when you'd called previously. We'd like your side of the story. Please feel free to reply to this message, and we'll investigate this issue further.

Rated 5 out of 5 stars

Relaxed atmosphere with no stress…

Relaxed atmosphere with no stress service able to take for test drive and friendly service with written confirmation of car offer and trade in price! Highly recommended !

July 7, 2025
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Reply from Corner Park Garages

We're thinking about breaking our the incence and playing 'sounds of the sea', but maybe that's a bit too relaxed! 😂 Thanks ever so much for your kind review! 😁

Rated 5 out of 5 stars

Daughter gets another free car

Friendly no pushy salesman let you just get on with choosing your next car great value

July 6, 2025
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Reply from Corner Park Garages

Hi Mr. Davies, a free car is the best car - which I'm sure she'll tell you! 😂 We really appreciate your kind review - nah, pushing people isn't really our cup of tea, you could get hurt (or wet in this weather)! Thanks again! 😁

Rated 1 out of 5 stars

A tale of caution

Bought a vehicle from them mainly on trust as they state cars are fully HPI checked and inspected before sale, spotted an issue on test drive which they assured would be corrected before collection , it wasn’t but considered this may have been an oversight and to their credit they accepted they would sort the repair and asked me to arrange it through a local garage , I used ATS Euromaster to do 4 wheel alignment as I’d pointed out at test drive the car was pulling one direction and to have the air con regassed as it didn’t work, when it went in ATS pointed out the car in their opinion had been in accident many new parts had been fitted to the underside of car but the aircon pipes were damaged as was the inter cooler which was dented from what they deduced was an impact, they also pointed out the bonnet and bumper were slightly out of alignment again backing up their conclusion that repairs had been carried out none of this was disclosed at sale , I have requested to return car as it was clearly miss sold and that even after the wheel alignment being carried out still pulled to the left so I consider it unsafe , now nobody will answer email I’m promised a call back which 24 hours later had still not been received . Then I had to raise a complaint through the finance company of all the issues which they upheld and we a written agreement from the dealer where we allowed them the one attempt they were entitled to in an attempt to get the faults rectified, they collected the car and ten days later telephoned to say the car was fine having not complied with a single item that was in the written resolution I refused to take the car park and finally a full calendar month later managed to get my money back, was advised by the finance company not to sign the logbook back into trade until I had the finance companies approval to do so as they were joint owners and advised them of this left the dealer within five minutes they had signed the car back into trade before cleared funds were back in my account. In conclusion if this dealership told me it was sunny outside I’d put a coat on and take an umbrella to check, in this was untrustpilot I’d give them 6 stars but as trustpilot won’t allow me to give them none I’ve given them 1 and titled the review a cautionary tale. I’m not so green behind the ears to think things never go wrong but the sign of a good business is how they behave when they do, my experience with this dealership is the worst I’ve had in 38 years of car ownership and having bought many vehicles commercials and cars both new and second hand and would honestly not entertain buying a wheelbarrow from them in the future.

June 8, 2025
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Reply from Corner Park Garages

Hello and thanks for your feedback. The vehicle had undergone a fully-independent MOT inspection prior to sale with no advisories prior to sale. When returning your vehicle - yes, we passed the vehicle to trade immediately. This is to ensure that anything such as speeding fines, or parking tickets - are not your liability from that point forward. Once the payment has been made from our end, this can take time to clear, but we have yet to see this fail once the card machine authorises the transaction. We are however, extremely concerned with your experience and will investigate this throroughly to ascertain what exactly has happened.

Rated 5 out of 5 stars

Top service

The staff were more than helpful, welcoming and answered any questions and helped best they could. Was not to pushy either when looking around.

July 12, 2025
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Reply from Corner Park Garages

Hello and thanks for your review! 😁 We don't really like pushing people. I mean, it's wet outside! 🌧️ That's just mean! 😂

Rated 4 out of 5 stars

Very polite and helpful apart from the…

Very polite and helpful apart from the part ex value of my car which changed when we went to collect our new car. Would much prefer to know the situation when we shook hands on the deal.

July 8, 2025
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Reply from Corner Park Garages

Hi Ange and thanks for your review. We usually value a car based on several factors including condition, service history, general wear and tear, and even the time of the month! We're given a valuation, and do our best to provide an approximation. We are sorry this has changed, but we do our best to provide a price you're happy with. However, we really appreciate your business, and we'd love to see you again in the future! 😁

Rated 5 out of 5 stars

Positive experience of buying and part…

Positive experience of buying and part exchanging with Corner Park Garage. I appreciated the good communication and friendly, helpful staff. No ‘hard sell’ I have often found previously within the second hand car market.

June 30, 2025
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Reply from Corner Park Garages

Hi there Sara, we really appreciate you taking the time to review us. Thank you so much! You're right - we don't do hard sells here. We're so pleased you like our approach, and we hope to see you again soon! 😁

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Good selection of quality cars.

June 22, 2025
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Reply from Corner Park Garages

Thanks so much Mrs. Eckhardt for your kind review! Please let us know if you need anything at all! 😁

Rated 5 out of 5 stars

Bought cars from corner park in past no…

Bought cars from corner park in past no problems at all knowledgeable staff very friendly and helpful all cars to high standard would 100 % recommend to anyone great prices well done more than happy give them a go you won’t be disappointed

June 26, 2025
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Reply from Corner Park Garages

Hi there Daryl, and thanks for your kind review! We really appreciate your recommendation - it means the world to us! ❤

Rated 5 out of 5 stars

Great company

Great company, gave me the keys and was able to spend time looking over the car, no pressure. Friendly guys.

June 14, 2025
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Reply from Corner Park Garages

Hello and thanks for your kind review! We did see about getting a dart board just to help with the 'friendly' vibe, but the boss said "No". 😢 Never mind, eh? 😂😂

Rated 5 out of 5 stars

Car sale.

Made to feel at ease with Neil. Let me look around car and no pushy sales tactics. Just gave me keys and said let me know if you need anything. That's exactly what I want when buying a car. Polite, professional and speedy service.

June 14, 2025
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Reply from Corner Park Garages

Hi Shaun, we're so pleased you like our approach. We never do hard sells or pushy sells. It just leaves a bad taste in the mouth, and most of our customers agree! Please give us a shout if we can help with anything! Thanks so much for your review. 😁

Rated 5 out of 5 stars

No pressure buy

Craig sold me the car we required at a reasonable price,He took time to video the car even though it was raining,He was patient in responding to my questions,And sorting any requests,Organised delivery which was as Stated re times,The delivery driver was very polite and made sure I was happy,And didn't just drop off and rush off.

May 29, 2025
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Reply from Corner Park Garages

Hi Jeff and thanks for taking the time to review us - we really appreciate it. Thanks ever so much for your patience regarding the parcel shelf - and I hope we got there in the end. We hope to see you again soon. All the best! 😎

Rated 4 out of 5 stars

Car as advertised

Car as advertised, no pressure selling, no bargaining with price sadly

May 23, 2025
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Reply from Corner Park Garages

Hi Ian and thanks for your kind review. We price our cars against our competition, and we ensure you'll always get the best deal around, and we're sorry we were unable to offer a price reduction. However, we're very pleased you enjoyed the experience - we take real pride in our 'no pressure' approach, and we hope to see you again soon. 😁

Rated 4 out of 5 stars

The whole transaction went relatively…

The whole transaction went relatively smoothly, thanks to all concerned.

May 27, 2025
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Reply from Corner Park Garages

Hi Rupert and thanks for taking the time to leave us a review. We always like to improve... is there anything we could have done to get that elusive fifth star, by any chance? 🤔 Thanks again!

Rated 4 out of 5 stars

Very helpful

Very helpful

May 21, 2025
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Reply from Corner Park Garages

Thanks for your review, Yolanda! Is there any way we can earn that fifth star? Aside from giving you a free car of course! 😂

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