Correos Reviews 

Minus one this correos.es is a corrupted postal service NEVER again will send a registered parcel from UK Royal Mail to this corruption of a Spanish Mail Service. They should vetted their employees carefully they stolen my registered package. Very important item was sent trusting this corruption of a Mail service!!!!! No reply from them you can’t complain because the Spanish Mail Service ask for NIE or whatever how stupid when you are from another country sending and not a resident or citizen!!!

I have unfortunately had several experience with what I call Europe's WORSE POSTAL service it really is the PITS
I bought a product online and paid for it to be sent by courier as I have zero faith in the Spanish Coreos
The UK company sent the package by Royal Mail/ Spanish Coreos this was back in July 2023 it was tracked but never arrived after waiting a month I complained to the sender explaining the none delivery plus the fact I had payed for Courier service, they apologised and said they would send a replacement I can't think why but again it was sent by Spanish Coreos and yes six weeks later you have guessed it NO PACKAGE THE TRACKING SYSTEM STATES THE ITEM HAS CLEARED CUSTOMS AND IS ON ITS WAY TO BE DELIVERED 🤔 I CAN REMBER A TIME WHEN A FAMILY MEMBER SENT FROM THE UK A PACKAGE CONTAINING XMAS PRESSIES WHICH ARRIVED IN MARCH OF THE NEXT YEAR BOUND WITH CUSTOMS TAPE THE CONTENTS WERE MISSING AND CHRISTMAS CARDS THAT TURNED UP AT EASTER Too try to complain is also a complete waste of your time MY ADVICE IS DO NOT USE THIS HOPELESS SERVICE

Parcel sent from UK to Spain. Did not arrive and got a letter to pay customs-ok this happens no problem....or so I thought. Tried to do this online, it does not allow you to if you do not have an NIE and they will not aloow you to use any other ID. My wife has an NIE but cannot use it. It said I can sort at post office. Went to post office and they did not know what to do and sent me to tax building. Went to tax building and they said to email adt correos with relevant information. Emailed twice and never heard from them. They seem impossible to contact. I am trying to contact them to pay whatever customs they want and there is no obvious way to do this. No idea where my parcel is now or how I pay to get it delivered.

So terrible and cruel people, that just mocked at me. They asked to upload electronically signed document, which I did for 3 my packages, the same docs were accepted only for one package and rejected for 2 others. They just reject and do not provide any explanation what is wrong. I tried to get explanation in customer support what do they want - nothing as reply - just a request to upload required docs. Correos if you want to service people you need to teach your employees to talk people. So now they just stole my stuff for one month and do not want to give it to me without any explanation.

Sent two tracked parcels to Spain in September both were unable to be delivered, one was returned to me, the other I'm still waiting for. No reason on the return label. Very frustrated

I was worried after reading these reviews so I thought I would post my experience. My parcel arrived within 5 days from Spain to UK, Great service. Will definitely use Correos again.

This Joke of a delivery service have had my package in logistics centre for OVER 4 WEEKS, and say they are having "technical problems" and are working hard to resolve it. LIES AFTER LIES.
THEY HAVE DONE NOTHING 😡
They are an absolute disgrace and a complete shambles.
THEY HAVE NO INTEREST IN CUSTOMER CARE 😡
They should be SHUT DOWN!!
WORST DELIVERY SERVICE IN SPAIN 😡😡
If I could give ZERO STAR I WOULD 😡

Several examples.International letters and parcels that take at least a month and up to 3 months to arrive. Parcels that reach local post office but recipient not notified of arrival so returned to sender on at least 5 occasions. A letter that took 15 days to travel 5 km. When a complaints were made about delays no reply was received or they only said that they endevour to provide a goid service. Nio apology.

Because I was charged 25€ for a mailing I calculated, on the correos.es website, to have cost 6,45€, I contacted correos.es customer service, asking to simply confirm that my calculation is correct. I asked these most unpleasant, unprofessional dregs of society twice, and twice they responded that "this import corresponds to the sender of the shipment and not to us" - whatever that means: intelligible communication also isn't part of their package of skills. Lastly, and unbelievably, these mongoloids took the liberty of addressing me with a slur: "Good afternoon, followed with a slur, which Trustpilot doesn't allow me to include in my review - LOL! Trustpilot should allow the upload of screenshots. These people are gross. I wasn't surprised to see they've got a 93% one star rating on Trustpilot.

Terrible company, say they try to deliver to your house but no one is home which is a lie, I had people working at the house from 07:00 to the end of the day and no one from Correos came or tried to be in contact. Have always avoided Correos because they are just lying and lazy people who have no care for their customers. Avoid at all cost!!

I'm going to leave this review everywhere, because you guys really suck. I was sent a parcel from London, not only did they deny knowing anything, they also told me to contact the company located in the UK, when they, the senders, had already sent the parcel, now my parcel is unknown what happened to it, despite the fact that whoever sent it to me also paid extra to make sure it arrived in as few days as possible, it's been at least 10 days that my parcel is stopped at the same spot without any reason, you ask for explanations and there's not even a mobile number, I answer after days if you're lucky. Several times I ordered other things, they never came by and only left the sheet where they said they found no one at home, stupid, I'm always at home working from here!
I will still take serious action against you
Now it turns out that my parcel has been sorted, that's three days, what a shame and pity! If you don't know how to work leave the place to those who can, because of incompetent people and companies like you I've never met any!

WORST MAIL SERVICE EVER!
They just never show up and the delivery guy/woman reports that we are not at home, while we are outside waiting for them. Absolute scam. This happened about 10 times already. They don't even leave a note to tell where the package can be picked up. We have to do a guess.. and the post office is NEVER open. Those opening times on the internet are just plain BS.

If a webshop gives you the option to choose nother delivery service, please do yourself a favour and choose for another service!

If I had the option to give 0, I would... Very bad service, multiple times. Latest one... I order something on Amazon to be received in a specific day. The delivery appears to be going well, then in the afternoon it appears to be back at the office, no more information. Amazon sends me an email to get in contact with Correos and pick the order in their office. But it's impossible to see in which office it is. As if I had all day to play the detective and if I ordered with delivery at home in one specific day it's because I need the product that same day, at home, where I am obliged to stay because of personal reasons.

Today I got a letter dated 3 weeks ago. It was an important bill that had to be paid within 2 weeks so I paid late because Correos took 3 weeks to deliver a letter from an office only 5 kms sway. Now I have am amazon delivery that has failed because Correos said I am not in when I am here, but they didn't even try to deliver. They are a complete failure.

As the title suggests it really is a game of chance, bingo or parcel roulette what will happen to your post whilst in the hands of these absolute cowboys. First parcel last year to a friend in Spain - delivered after 10 days, albeit with unnecessary customs charges applied for her to pay. So far kind of so good. Parcel sent in February of this year - sat on a shelf in customs (?) for 10 weeks with minimal communication on their tracker before being returned to my front door, apparently after a ‘physical inspection’ which didn’t take place as the tape was as intact as the day I sent it. No reason for return given or time spent and wasted, contents of parcel were perfectly legal and unrestricted. Parcel three proved to be even better fun. Sent five weeks ago to my friend. Correos requested an ‘invoice of contents’ from her, again totally unnecessary as the customs label was itemised, clearly marked gift and was well under the 45€ limit. Parcel was returned to the UK and then swiftly sent back to Spain by Royal Mail. It arrived this morning with no charges and no explanation as to why it wasn’t delivered first time round and without bothering the recipient for an invoice that she couldn’t provide. Very long story short but I’ve learned my lesson and will never use Correos again. That this shambolic outfit is a country’s national postal service is an absolute embarrassment. Save yourself the stress, drama and bets on what will become of your parcel and use a courier service instead. Never again.

My package was lost, nobody reported me while i was waiting my order, and of course no money returned.

Unbelievably bad again. Last year after sitting on a package for 5 weeks a message appeared on their tracking app to say that they sent me a form to fill in. As they hadn't actually done that, I travelled to the nearest town that had a branch to ask for a copy. I was told nothing was sent and I just had to keep waiting. At week 8 it arrived back at the sender's home. This year I tried to get a cricket hat. Their app said it had been classified in the logistics centre 7 times and was then again returned to sender due to them no longer being able to see the documentation that was sent with it. Yet again there was no attempt to contact the addressee. Presently I am waiting for a bank card that was sent 2 weeks ago first class, registered and is still sitting in their premises with no indication of when or what they plan to do with it.

Worst service there is! And the woman in the office at pueblo canario is the rudest person on the planet! Do yourself a favour and avoid at all costs! I wouldn't talk to a dog the way the lady spoke to me!

I hope she sued the charm school she went too!

Absolutely appalling company - lost a parcel which is somewhere in a Madrid warehouse - not returned to sender despite having their address on it - tracking number disappeared off system. Recently sent back two letters because the "bell didn't work" in a complex that has a 60 bell panel which they visit daily. I get the distinct impression they treat "giri" post differently to Spanish - sick. My advice, particularly if you have a non Spanish name - find an alternative - I never use them now

What a terrible shipping company! I ship orders around the world, 60-100 packages a week and only Correos keeps sending shipments back with a stupid reason that is not even possible! They say it is missing a customs form, are they dumb?!! You can literally see the return address is in The Netherlands, we are both members of the EU, we do not need a customs form to ship to Spain! They just keep returning packages. Absolutely horrible!!