Correos Reviews 

4,810
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Tracking - LT028822620GB We always ship using IOSS through Royal Mail so that the receiver pays no fees. All of our EU shipments are sent in this manner. According to the receiver, He recei... See more

Rated 1 out of 5 stars

I complained to Correos on 1 June, through their on-line complaint processes, about service provision, specific to one delivery (LA134017665GB). On 12 July, I was allocated a customer services advisor... See more

Rated 1 out of 5 stars

Stayed in all day for a delivery from Amazon by Coreoes.I received an email at 17.00pm this afternoon saying that an attempt to deliverv was carried out but they could not deliver. Time of failed deli... See more

Rated 1 out of 5 stars

If I could give 0 stars, I would. Package arrived with missing content, despite being sealed. Clear weight difference (82g at origin vs ~60g received), yet Correos still refused the claim... See more

Company details

  1. Courier Service

Information provided by various external sources

Correo Digital, Burofax, Envío de Paquetería Nacional e Internacional, Notificaciones, Sellos Personalizados. Más de 3.600 millones de envíos al año.


Contact info

1.2

Bad

TrustScore 1 out of 5

5K reviews

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No history of asking for reviews

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1.2

All reviews

(4,810)

733 reviews in the last 12 months

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Rated 1 out of 5 stars

Must be the worst delivery company in…

Must be the worst delivery company in the world.
Unfortunately Amazon use them and three out of four of my deliveries have got lost.
The truth is simply they can’t be arsed and don’t give a dam.
Amazon why do you use these idiots

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately i can't select 0 stars

Unfortunately i can't select 0 stars. This company is the worst postal service i have ever seen in my life. Every time i need to pickup my post myself at the post office as they already know within 2 minutes that i am not home after specifying that the post is out for delivery, while it is at least a minimal 10 minute drive (breaking all traffic rules to make this time) to get to my house. Also post can't be delivered because it won't fit in the mailbox, but when picking it up it has been folded, and that size perfectly fits in a mailbox. Extremely bad service by lazy people who won't deserve to get salary paid for doing nothing!

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

The worst courier company!!

The worst courier company. I sent a shipment from the UK to Spain with it still stuck in the logistics center after two weeks without any real explanation. I am speaking to customer support via email and twitter telling me various reasons. I think they may have lost my shipment and now avoiding to give me exact answers to my questions so they don't have to claim responsibility. Avoid at all costs and pay more for reputable companies like FedEx or UPS.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Correos.es stealing all insured mail

Sent an insured registered package to Spain with important family items from Portugal and it was lost. They asked for proof of contents in order to compensate me. Should I photograph everything before I send it to Spain because they steal everything? How did I know that? They refused to compensate the insured amount since I could not provide them with photos and proof and they asked where was the Commercial Invoice... Really? Since when sending family documents to a family member requires a commercial invoice and pay taxes on it? This is becoming ridiculous. I thought Spain was a developed country. Boy I was wrong! I sent the remaining family items hoping the rest of our cherished items will not be stolen in Spain and it got stuck in the Spanish "Customs" as "Classified" (whatever that means) even that mail should not go through Customs within inside of the EU countries. Don't send anything to Spain via postal service! From now on we will deliver everything ourselves person to person door to door! This is how backward and primitive postal services have become!

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Letter delivered late or not at all

Correos seem to either hold on to your letters before they deliver or lose them altogether. Two letters were posted from the UK mid November 2024 were not received until the end of January. I have never received a letter that was posted in UK in December 2024. Today I received 3 letters posted 1st and 8th of April. All were important letters that needed attention.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Most probably the worst shipping…

Most probably the worst shipping company in the world. They don't have any telephone numbers for contact. If you want something to be delivered to your home you have to go first to the post office to ask for a home delivery. After that you have to sit at home for a few days. If they don't deliver then you have to go to the post office and order a delivery again

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero if I could

I would give zero if I could. I ordered a parcel and when it arrived the post lady would not give it to me without a NIE number. No carriers are asking for this anymore, including Amazon, who I bought the product from. I did not know it because it was on my phone which was water damaged the day before. I had a Correos delivery the day before and the different lady gave me the package. Ridiculous service which will add to the decline of this antequated business.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

They are the worst courier company in…

They are the worst courier company in the world, they steal everything!!! and unfortunately amazon uses them so your never sure what courier company your going to get, but you know as soon as you see they are delivering, that you are not going to get your item.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Time wasters.

Claims to deliver when I sat at home all day by the window waiting for them. Nobody came to the door.

They want you to go to the post office in another town that is open two hours in the morning.
Please stop using Correos Amazon.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

Shameful service a disgrace horrific…

Shameful service a disgrace horrific liers. They continually claim that an address does not exist time and again not having attempt to deliver to force you to alter your delivery to their convenience. They are fraudulent. Avoid them lake you would the plague.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking service.

Shocking service.
The parcel hasn't arrived after two weeks with no explanation or information or tracking updates.
It is impossible to make contact with a person or to find out anything.
Completely hopeless.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

False 'Absent' Claims Despite Being Home

I'm home all day, every week, yet they claim 'You were not there.' Even with my door open, and me not going anywhere, they mark me as absent. I only heard the sound of the courier's car before they drove off. This has happened to me more than three times already, and they never call to confirm if I'm home. Of course, I work from home with my partner, and our family is home 24/7. They are the worst courier in Spain.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Not working website, no able to send or receive parcel

The parcel was sent to me by my parents but wasn’t delivered because of some problems on the custom control. There was no notification that my actions needed. When I understood that I need to fill some documents and tried to sign up to the website, I had some technical issues and couldn’t do it, that’s why my parcel was returned. Actually I’d be glad if it was returned because it was lost on the way back. I tried to inform someone regarding it using website but was redirected to non-working page

April 11, 2025
Unprompted review
Rated 3 out of 5 stars

An arm and a leg

Not as bad as some people make it seem, but about 80 EUR for a parcel inside the EU is a rip off when the same costs about 50 EUR with the competition and includes pickup from home / door to door. Their online calculator did not work, otherwise I would have never sent with Correos.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Friday Is Liars Day

Every time I have an item out for delivery on a Friday it never arrives. It’s either the vehicle broke down or you were not home.

The lies are getting very tedious.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Three letters never arrived

Three letters never arrived and just went missing. One contained a credit card, I had to request a new one. One other letter was dropped in the wrong post box. Very unreliable delivery. Makes one wonder how many other letters that I didn't expect also went missing.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ignorant...

Ignorant, arrogant, incompetent slow-learners who shout but don't listen, or follow simple instructions. The product bought from Amazon & its packaging was severely damaged in transport. Appalling service.

March 24, 2025
Unprompted review

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