Correos Reviews 

The worst post office company I ever had to deal with. They have my package at their office since 26th of July. First attempt of delivery was in the 1st of August. We were home all day and on the tracking it said that they were trying to deliver but no one was home, which is not true they just simply never came. We went to their office after their first attempt to ask if we can just pick it up but they said no and that they gonna deliver it soon. Second attempt was on the 6th of August and package once again wasn't delivered. What a joke of a company.

Not star for this correos Spain have said and repeat the worse postal service in the world
How is possible that a recorded delivery it take more than 2 weeks to reach the destination
And still not arrived send from Edinburgh
On the 9/7/24 reached Spain on the 12/7/24 at
5.30 am and 2 weeks later still not arrive on destination this service is a load of crapshoot
And Reed all the review I’m not the only one
Wish I had reed before hand my advice try to avoid this service is not good zero star for me

I could not resist to write some more schit to this schit hole. I already commented but good souls of the universe sent me to swear more!!!
This mother fihacers should be announced as a terrorist organization.

Stuck in transit for multiple days even though I had paid for express postage. Zero to no updates on websites also.

One of f worst postal service in the world. Tracking info page is a joke no customer service, super slow and unreliable service.Avoid

My daughter's passport was sent from Dublin on 25.06.24 and landed with Correos on 01.07.24. Tracking information shows this. Is is now the 12.07.24 and there is no movement on my item. I emailed Correos and also went to their office in Mijas. They can't give me any other information other than my item is in Madrid. They can't let me know why it is still there and if I will ever get my item. I'm trying to email them again and their website is now failing to send messages. Truely awful organisation. Avoid them if you can.

Ordered items, I've paid them and delivery also at extra cost. The delivery person RUDE and demanding for Personal Identification Numbers from ID?? Avoid this Delivery Company at all Cost!! AVOID AVOID AVOID.

I wouldn’t give any star but sadly the system didn’t let me to.

A friend of mine sent a parcel for me from Spain. She gave the print-out address to the staff at the post office and guess what every single lines on the address was wrong. My name, last name, street name, district. The worst thing is the house number and the postcode are also wrong which caused a lot of hassle for me to have to chase the parcel. How can you get the number wrong, it’s just 2 digits. Never again will I use Correos!!!

Couriers do not deign to deliver orders. The tracking shows that there were eight delivery attempts that did not materialize because the recipient was not at home. This is absolutely dishonest, as it is a family of four, with two working remotely. Contacting the customer support number, I realize that this is something purely illusory, as it remains on hold for an indefinite period of time.
Along with my address, I left my telephone number, which was of little use.
I can only remember another experience with Correos de España where the order was reported as received by the recipient, but never received.

If you want to lose and destroy your parcel just contact Correos, they are professional deceivers and the most unreliable company in the world!

My parcel (a gift to my family) was meticulously viewed by the worker in Cambodia Post Office Aeon (EMS Cambodia) on a dirty floor. The goods were placed not as neatly as I did. I told to my family to wash everything and clean with a sanitizer after they received the parcel.

The delivery from Cambodia took 60 days instead of 7-10 days. I paid for the delivery 90 dollars.

The customs in Spain were provided a lot of unnecessary documentation. My family even paid a person to solve the riddle they sent. And it was going for 2 MONTHS! The customs dared to require 50 EURO for customs clearance!

The Post Office Aeon, EMS Cambodia and Correos Post Office mocked and insulted me and my family. They took money from me for the service and did not provide it. You all are the worst delivery companies I know. I will never recommend you to anyone. You are irresponsible and impudent people.

It is time to call to outlaw this company or make them go bankrupt with fines. It is the third time I loose a package. Through Ali I have to learn their was a delivery attempt. You can not contact them. Not by phone, not through their website. Many times they had me pay €9 on taxes on a package of €7. You have to pay them in cash. They never have change.

We sent a parcel via Correos, from Tenerife, to Netherlands. A suitcase with personal clothes, and minor items of low value, too much to carry. We went to a Correos office, and on receiving advice, packed the parcel in a box, secured with strong tape. paperwork all done at the Correos office, a tracking number issued. It has not been seen again. We registered an inquiry, received an automatic response, indicating a 35 days response time. At 45 days, inquired again. No response. Very disappointing, and we need help to get our parcel back. If correos see this post, perhaps they could investigate. Incident ref.: 1-168642358096
Registration date: 03/01/2024
Shipping number: CP463445293ES

For a national logistical asset, Correos is a big joke. Even the post war communism had managed to understand the importance of prompt correspondence.
Is it so hard to pay your drivers a decent salary so some good reliable people come to work for you?

These people are against humanity as they prefer to burn of gases via their polluting vans for moving parcels around but not delivering them. Lazy cu*ts.
Don't forget karma exists and it will bit you.

Attended the branch in Playa Flamenca today and after waiting 15 mins in the Queue proceeded to the Counter. Was presented with an unprofessional "lady" with an attitude. Inputted my data with index fingers one by one, stopped half way through to server "Xavier" and spent 10 mins with him. When I said it was rude, she continued to talk in Spanish and when I asked to speak to a manager, he came out and started throwing the hands in the air and kicking off.

I have a disability and tried to explain about autism as I had my assistance dog with me, but feel I was fully discriminated against in favor of a Spanish native.

Also added a google review and was referred to a Correos page with Customer care login needed

My experiences with Correos have consistently been positive; the staff more than helpful both in my home village and especially in BENIDORM.
Recently, I ordered a medical item from a company in south Spain, and elected to have it sent to a CityPaq in Benidorm. This was my first time to use this system. Correos kept me up to date on its movement and I received several Emails. To my surprise, I was notified that the package was available for collection from the Benidorm Principal Office .... big shock !
I went to the office, and the staff spent quite some time with me searching for the package. Apparently, the CityPaq at my original destination had been full, and so it had been transferred back to Head Office, and it was intended to be placed in the Post Office CityPaq.... which turned out to also be full. Consequently, they retained it under the normal pre-CityPaq system. Quite logically. Their efforts to locate it were excellent and this was late on a FRIDAY EVENING. I was impressed.
If the comments of the complainants are accurate, then why has the CityPaq system become so very popular. Most of the complaints which I read were of 'Mickey Mouse' proportions.
Some people may simply fail the 'attitude test', and are quick to 'shout and holler'. The overwhelming parcels arrive safely and on time. I have dealt with Correos for more than twenty years...the occasional problem ..yes, .... sure, but as a rule, staff are very helpful, and do their best, so cut them some slack !

Sin vergüenza!
They never even try to deliver the parcel and lie about it and write in the parcel updates that I wasn't home. I wasn't home at 20:41? That's interesting because I remember being home from 4 pm as I am every day. This is not the first time now they've done that. there have been several. They obligate people to go to the post office to pick it up. Shameful.

Don't use this trash. I sent one item due to an airline trying to rob me from €... long story short item has not arrived and it has passed 7 days. If you call customer service each person tells a different story. The excuse: that my address' postal code is wrong and its been twice sent. Tracking also sucks. They don't give you option for pickup either.

Absolute disgrace of a company.
I rung customer service I said hello do you speaking English they instantly replied no I don't speak English and hung up nothing else. So I got my partner to ring them in spain and speak with them. Madrid team said it is not there issue ring alicante then alicante said ring Madrid then they said go to the local correos ,they then told my partner to go to the UK Post office. I went there they said its in spain out of our hands it's with corroes . We then finally speak to a lady who said the adresss is not clear but she can't update it but she can leave a note for someone to update it . Then we both filled out a form sender and receiver spoke to someone again said I'm still waiting for my LETTER it is 21 days late . No news then I look only for it to say being sent back the UK because the address is not correct .

This was 15 days of ringing and chasing for them to tell us it is perfectly normal for it to be late as its come from UK to then change there mind and say its a address issue what's not true because I sent a item from a different company and it arrived at the same address on time.

I warn you do not take the risk with this company nobody wants to speak or solve any problems they have 0 customer service or care for your items .

Horrible service. 0 star/ 5 stars