I'm very grateful to the entire Cosmo Payment support team. They're very prompt and attentive, answering even the most silly and trivial questions, helping me understand every nuance and detail so I c... See more
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The easiest and safest way to pay and get paid. Cosmo Payment offers online payment solutions tailored to your adult industry business. Learn more today!
Contact info
Canada
- www.cosmopayment.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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Everything is bad with this company
Everything is bad with this company . The website is sooooo old and bad . They charge you crazy amount to get your credit card . If you don’t want to wait one month it’s 12.95 + $40 . If you lose your card code you have to pay $4 to SEE your code . The fees are super high on every transaction / conversion of currency compared to other solutions . I would strongly recommend to explore other options to get paid

Reply from Cosmo Payment
Fast reply and solid solution
Russ is a great costumer support rep
I was having issues with sending funds to my bank account and I contacted customer Support and the lovely Russ helped me solve the issue quickly I was so happy with the response
I’ve been using Cosmo Payment for my…
I’ve been using Cosmo Payment for my online income and I’m very happy with the experience.
My account was verified smoothly, and the support team was fast and helpful when I needed assistance with my address verification.
Transfers are quick, the dashboard is easy to use, and I feel safe using the service internationally.
Highly recommended for creators and freelancers who want a reliable payout option.
Have trust in cosmopayment its the best !
I had a great experience with cosmopayment

Reply from Cosmo Payment
the best…
they explain my detalies to understand it and i solved my for evthing the best experince, and more understand what i say
Very client orientated
very happy with Cosmo. I’ve been a customer for 5 years and never had any negative experience. Their customer support is very professional and answers really quickly and are very client orientated - Dan highly recommend them
I use CosmoPayments platform to get my…
I use CosmoPayments platform to get my money from Only Fans, Fansly and other similar apps and I found it really trustworthy, easy to use and secure.
I totally recommend it if you want to get your money from those platforms, it is easy and secure, and the support team is always eager to help.
Îs verry good i changed my new email at…
Îs verry good i changed my new email at account in 2 hours And shes said changed in 2-3 days working i love it cosmopayment!
I recommend CosmoPayment
I recommend CosmoPayment! All my questions were answered instantly!
Very prompt response to a query and…
Very prompt response to a query and very friendly.
Such an amazing team
Such an amazing team , they were always there to help and find solution for the issues i had .
Thank you so much
Expired account ...
I had an expired account and my problem was resolved immediately . Cosmo Payment are the most serious. Congratulations !
I think the application process was helpful!
I think the application process was mostly easy. The instructions for uploading the validation documents weren’t very clear until I reached out to Customer Support. But the app and website were easy to navigate and Customer Support was helpful and clear. Having dealt with Support at other places over the years, I don’t think they really try to help at all and would rather lose business. So I’m grateful for the help.
Quick response to all my queries and resolved all my problem in my account
They have excellence costumer service,very responsive.
Quick and helpful responses from the Cosmo Team
Mia C. was an excellent employee, helping me out promptly, after I had a dozen email exchanges with her colleague, Sandra H., who kept on repeating the same useless information and was not great, but except for her, I always had a great experience with the Cosmo team.
You could improve you exchange…
You could improve you exchange rates...as a SEPA Fan I can only say that even if the Dollar is not as good as it was one year ago, you could do a better job 4 the people of Europe. Thx!... By the way, you also take almost 10 $ for one Transaktion, when is it enough??!!
Hope to help! As I don't realy have an account myself
The assitance was very open and was…
The assitance was very open and was give the help in short time
AVOID
AVOID
This company is awful i've never dealt with anyone like this the customer service is shocking 5-7 buisness days is the response time at best
They withheld funds a couple of weeks ago and wouldn't explain why after days of waiting i put a review up and got threatened they would close my account unless i amended it or took it down so i did as i was worried about future payments and explained i had a family to support after taking the review down they withheld a futher 2 payments which i now cant access for weeks! they had then blocked my account after getting me to remove my review
I never write bad reviews but don't want this to happen to anyone else im stuck without money for weeks now thanks to cosmo
P.s the last review rating 'Tom' is fake

Reply from Cosmo Payment
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