Horrible experience. Spent a ton of time researching a Zelda-Link costume for my son (9 years old), took his measurements, we ordered on September 17. He has been so excited to get the costume for Hal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is absolutely ridiculous. I ordered my daughters costume on October 1st AND paid for expedited shipping, and TO THIS DAY I have not received it. It completely ruined her Halloween. Now, s... See more
I bought a costume for halloween from this site only to recieve it later than they said and even thou i gave them exactly the specific tailoring measurements it still didnt fit. Poor quality and poor... See more
three weeks after I ordered a costume, still no updates, emailed several times, finally they responded "there are currently no goods you need in our warehouse". So 3 weeks after ordering, I was inform... See more
Cannot get them to respond to emails
Cannot get them to respond to emails. Ordered 30 days ago with no word. Email in website requires captcha that doesn't work. Think I made a 150 mistake.
September 28, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.