Costello Windows Reviews 

410
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and product quality, highlighting the professionalism and helpfulness of the staff from initial consultation to installation. Many people appreciate the efficient and tidy work of the fitting teams, who often go above and beyond to ensure a high-standard finish. The customer service is frequently noted for its responsiveness and supportive approach, making the overall process smooth and pleasant. However, some customers also noted that there could be delays in manufacturing or fitting, sometimes exceeding initial quoted timelines. A few other people also felt that there were occasional product issues, such as rusted metal fittings, incorrect component sizes, or minor unfinished details.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Product

Consumers find product to be positive, with many expressing delight and satisfaction with their new front... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight with the fantastic... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and availability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are delighted with the service we received from Costello Windows. Eddie and Gerry were a pleasure to deal with. The two fitters- Fabio and Co- were wonderfully efficient and very tidy workers and... See more

Rated 5 out of 5 stars

I had to have a window replaced and whilst I had to wait a while for it as it was manufactured by another company, Amelie kept in constant touch with updates. Today the amazing John and his team arriv... See more

Rated 5 out of 5 stars

The installer, James, was very attentive and professional in his approach to installation our new door . He answered all our questions and offered good advice as regards maintenance. He did an excel... See more

Rated 5 out of 5 stars

Had windows and a new door fitted with Costello’s recently. From the first consultation with Hayden to the fitting and service I can honestly say they are a pleasure to deal with. Thanks to Brendan an... See more


Company details

  1. PVC Windows Supplier
  2. Aluminum Window Manufacturer
  3. Door Manufacturer

Written by the company

Costello Windows produces unique and beautiful A-Rated products for the residential market. We will transform your home with products that look stunning and perform to the highest standards. All our products are tested in the UK using British Standard Testing. Our window systems are designed to be aesthetically pleasing and to add a massive wow factor. We measure, manufacture and fit all products. Our fitting teams have worked for us for many years and have a wealth of experience. Costello Windows manufactures every facet of the final product in-house from a 13 acre factory located in Glin, County Limerick. We have been in business since 1979. Costello Windows employs a set of 50 skilled employees. We have a specific belief that quality, innovation and service are vital to success, every day we look to improve. Great customer service and customer care comes first at Costello Windows. For Trade companies please look at our Kit-Fab Supplies website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

410 reviews

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Asks customers to review

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Replied to 12% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(410)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent



I recently had the pleasure of working with Costello Windows, and I couldn't be happier with the results! From start to finish, the service was outstanding. The team was professional, knowledgeable, and attentive to my needs.

A special shoutout to James, the fitter, who did an exceptional job installing my new door.His attention to detail and craftsmanship were impressive, and he ensured everything was perfect before leaving. It’s clear he takes pride in his work, and it made all the difference.

Thank you, Costello Windows, and especially James, for transforming my home with such beautiful door I highly recommend them to anyone looking for quality service!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

The installation team of Gerry & Jack…

The installation team of Gerry & Jack were fantastic. Keen eye for the details in an old stone cottage that doesn’t have a square or true angle in it. The finish was extremely well done. We did have to wait for the doors longer than we were first quoted, but the sales team did say the combination of finishes we were looking for would increase the production time. Overall we were more than happy.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer ☺️

Found Costello windows very easy to deal with. Breda in sales was excellent and very responsive. Our fitter too did a great job. Very happy with it. Would definetly recommend.

January 14, 2026
Unprompted review
Rated 3 out of 5 stars

Good quality door

Good quality door, had to wait 16 weeks after paying deposit for door installation and when they came they forgot door key so we where unable to open door for few days, U think that be a basic thing to remember to bring

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service from the…

Very happy with the service from the moment I did an online door. I spoke with Breda via email and a phone call and she got the ball rolling straight away. I wasn’t ready for my door to be fitted before Christmas when they rang me and they were more than happy to store it until I was ready for fitting. I would highly recommend Costelloe for doors as they were very professional and so were both of the men who fit my front door today.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, especially the door fitting.

We recently had our old door replaced with Costello's and I have to say from start to finish it was a great experience. From Eddie calling to talk us through the different options, and measuring up, the people in the office taking payment and organizing logistics, to finally James who fitted on Monday. Our house is 70 years old and as you can imagine the walls and frames are a not uniform, which made fitting the door extremely difficult. James spent the day here doing everything he could to make the door fit and was so patient, careful, and tidy every step of the way. We are thrilled with our new, well overdue upgraded door and I would be delighted to recommend Costello's and also return for any of our window and door needs in the future.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

After a few quotes with other companies…

After a few quotes with other companies I chose Costello Windows because they said they could fit my front door within 8 weeks whereas other companies said 2-3 months minimum waiting time. The whole experience from visiting the showroom, choosing my door to it being fitted was within 6 weeks making it a very worthwhile choice! The fitter turned up on time and completed the job in approx 3 hours, he made a fantastic job of it and I’m absolutely delighted with it! Can highly recommend Costello Windows

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

New front door fitted

I recently had a new front door fitted. It was a great experience from staff in the show room to getting the door measured and fitted. Very professional fitting and looks amazing. I would recommend to everyone.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had all of my windows and…

I recently had all of my windows and doors replaced by Costello windows. Had really positive and professional experience. Hayden was very helpful and patient helping me choose the right ones. Timmy was the fitter who was in and out in less than 3 days. Himself and his team cleaned up afterwards and left the place spotless. It is like I have a brand new house! I am thrilled with the product and would highly recommend Costello windows.

December 1, 2025
Unprompted review
Rated 2 out of 5 stars

Update

Update
Our honest experience would be;
Fitting date changes numerous time,
Fitting incomplete on installation,
Even now after second fitting visit wrong size plastic to cover interior steel poles despite Costellos rep measuring initally and no bedding mastic? Fitter extremely nice and apologetic.
Throughout, no phone calls at all from Costellos, we had to persue it all.
The door is very nice but what it took to get it was unnecessary.... its still not 100% finished!

December 12, 2025
Unprompted review

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