i've worked with Kevin , and have worked with him before. He has proven to patient and knowledgeable. Replace my transmission in one day. He was also helpful and an advisor on some technical matter... See more
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See what reviewers are saying
The manager Mike told me he would take care of my slipping transmission instead he never fixed the transmission...... I was in the process of having different engines put in and out of the car so seei... See more
Company replied
I highly recommend Cottsman to anyone experiencing transmission issues. Kevin was quick to help and had a solution to the issue shortly after dropping off my 2006 Acura TL which was no longer shifting... See more
On a trip through Kansas City, my (older) van's battery light went on, and clearly needed to be serviced. Fortunately, a neighbor of a friend in town recommended Cottman as a reputable auto repair sho... See more
Company details
Information provided by various external sources
Visit your local Cottman Transmission and Total Auto Care Center in Kansas City for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Contact info
8401 Wornall Road, 64114, Kansas City, MO, United States
- 816-396-0752
- KansasCity@cottmanauto.com
- www.cottmanofkansascity.com
4.0
Great
166 reviews
No recent history of asking for reviews
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Never again
Wasn’t told in advance they were going to charge me $600 in labor for diagnosing the problem. Was however told that if needed a new transmission it could be around 3200... then came back with a 4500 cost.
January 9, 2019
Unprompted review
Reply from Cottman of Kansas City
Crystal, I know how Disappointing it can been to have a car problem and feel helpless to correct them! I know I explained the cost and the complete procedure to you regarding your vehicles repairs. Apparently I did not explain myself well enough for your complete understanding of the situation. If I had thought you had unanswered question I would have answered them for you. I try very hard to explain thoroughly what problems my customer face and my best recommendation for a solution to their problems. If I can assist you in the future let me know. Kevin
Cottman transmission did a good job on…
Cottman transmission did a good job on my car..They was very nice too me.
December 27, 2018
Unprompted review
Reply from Cottman of Kansas City
Thanks Patricia,
Glad we were able to get your Pontiac fixed an back on the road. Working with extended warranty companies can be difficult at times. I am please with how yours worked out!
Kevin, Cottman of Kansas City
Love Kevin he is honest as friendly…
Love Kevin he is honest as friendly explains everything. Second car he has worked on for us highly recommend him!
December 18, 2018
Unprompted review
Reply from Cottman of Kansas City
Hey Carol,
Thank you for trusting us with your family's vehicles. Let me know if there is anything else I can do to help in the future!
Kevin, Cottman of Kansas City
Thank you again Kevin
November 21, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank you for letting us work on your family's Vehicles.
Kevin, Cottman of Kansas City
Service was very good and no one tried…
Service was very good and no one tried to sell me somethimg i did nit need.
November 7, 2018
Unprompted review
Reply from Cottman of Kansas City
Hi Deirdre,
We don't alway have good news for our customers. We do try to explain the problem as completely as possible!
Kevin, Cottman of Kansas City
My Professional Experience
My experience with Cottman was classic "Under Promise and Over Deliver." The check-in when I dropped of my truck was quick and easy, and pick-up at completion was exactly the same. Repairs are never cheap, but if they are done right the first time, it eases the pain just a little.
November 6, 2018
Unprompted review
Reply from Cottman of Kansas City
Hey Joe,
We try to get people back back on the road as quickly and painlessly as possible.
Kevin, Cottman of Kansas City
great work resonable prices
October 7, 2018
Unprompted review
Reply from Cottman of Kansas City
Hey Bill,
Thank you for letting us work on your company truck as well as your personal vehicle!
Kevin, Cottman of Kansas City
Kevin was very honest
Kevin was very honest, did a great job explaining what the job needed. They even got the job done ahead of what we were expecting the job to be done. We would highly recommend any of your car repairs to go here.
September 27, 2018
Unprompted review
Reply from Cottman of Kansas City
Hi Kevin,
I am glad you a pleased with the service you received. We try very hard to get it right!
Kevin, Cottman of Kansas City
Great service
Great service. Guys told me everything going on with my Saturn and what my options were for repairs. My Vue runs better then ever! Thank you !
September 7, 2018
Unprompted review
Reply from Cottman of Kansas City
Hi Teresa, We are glad you are pleased with how your Vue worked out! It give all of use a great please when we make our customer happy!
Thank You,
Kevin, Cottman of Kansas City
Loose Belt
After diagnosing no issues to pulleys or systems, which still appears true, Cottman replaced a serpentine belt. Within one hour of use it was slipping and squealing upon even slight acceleration without the air conditioning or defrost turned on. I retensioned the belt myself and all has been good in 30+ hours driving since then. One could clearly see the position of the prior original factory (new belt) tightening point on the alternator swing bracket and Cottman had fastened 1/2"+ less from that. After correctly finishing the job, it was apparent that the new belt is the same size as the original belt, as the alt swing was positioned back to very near the original factory mark. About 1/8" from the original factory new belt tightening. With my tools/leverage, the best I could do. Kevin was nicely accommodating, communicated well, and completed the previously unscheduled work the same day.
September 7, 2018
Unprompted review
Reply from Cottman of Kansas City
Hello David, I am sorry to hear you had trouble with some work we did for you. If I had known you were having a problem we would have corrected it for you. Still I am glad it was just a minor adjustment you were comfortable doing yourself. If I can be of service in the future please feel free to contact me. Thanks again,
Kevin, Cottman of Kansas City
Cottman on Wornall
Kevin is great. I’ve used Cottman on Wornall twice for complete replacement of transmission on two vehicles. Good warranty, and service was fast to get me back in the road!
September 7, 2018
Unprompted review
Reply from Cottman of Kansas City
Hi Brandon,
I am glad you are please with our services and chose to return for more work on your other vehicles.
Thank You!
Kevin, Cottman of Kansas City
Excellent service and honest diagnoses
Excellent service and honest diagnoses. Thanks
August 31, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank You, Gary
I alway enjoy working on your and the kids cars!
Kevin, Cottman of Kansas City
Reply from Cottman of Kansas City
Hello Ken,
We have look at a lot of cars for you over the year and are glad you keep coming back.
Kevin, Cottman of Kansas City
What a great experience!
What a great experience!! I am from Indiana and he was the only one that fit me in to take care of my truck issue. Very good service and I’d recommend him anytime.
July 10, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank you, John! I'm so glad we were able to look at your truck and get you back on the road. Hope you had a safe trip back home.
Thanks again,
Kevin, Cottman of Kansas City
Reply from Cottman of Kansas City
Thank you, Lisa, for the great review. We really appreciate it and look forward to helping you with any future automotive problems.
Thanks again,
Kevin of Kansas City
Took my car with a completely shot…
Took my car with a completely shot transmission and they rebuilt it back to brand new basically! Did an awesome job and in a timely manner as well! I would definitely recommend them for sure!
June 23, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank you, Kevin! We are so happy to hear that you are pleased with your transmission repair. We really appreciate your great review and look forward to assisting you in the future.
Thanks again,
Kevin, Cottman of Kansas City
Cottman has always provided great
Cottman has always provided great, very reliable service for both minor and major repairs. Great vendor, very trustworthy
June 13, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank you, Bob! We are so happy to hear that you are pleased with our work. We really appreciate your business.
Thanks again,
Kevin, Cottman of Kansas City
Dishonest
Dishonest. Tried to more than double the price.i found a more reputable company to do the repairs for the original bid. Repairs made. Truck running perfectly. Used parts? No. They putall new parts into the transfer case. The transmission was fine. They changed the filter and filled up the fluid. This is where you said the transmission had to be rebuilt or new. Which didn't need to be done at all. This is where you decided to try and pull one over on someone who you thought was ignorant.
June 7, 2018
Unprompted review
Reply from Cottman of Kansas City
Dominick,
I know that finding out that your truck has a major problem is upsetting enough. Then to find out that your truck has two major problems not only doubles your pain, but also your cost to repair your problems correctly. I am glad to hear you got your truck repaired and back on the road working good. I assume you went with the used Units we talked about to save money. I am happy it worked out for you!
So Far So GOOD
So far so good have not driven the car all that much but can tell a difference in the way it shifts and no more rolling back on and incline. It is much smoother and no more jerking when leaving from a dead stop thus far. Need to drive a little more to make sure all is well. Happy with the staff members at the shop.
May 16, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank you, Mike! We are happy to hear that your car is working properly. If you need further assistance, please don't hesitate to contact us.
Thanks again,
Kevin, Cottman of Kansas City
UNEXPECTED RESULTS
I BROUGHT THE CAR IN THINKING I HAD A TRANSMISSION PROBLEM. AFTER THE DIAGNOSTIC TESTING IT WAS DETERMINED THE TRANSMISSION WAS OKAY AND THE PROBLEM WAS A MOTOR MOUNT. I FULLY EXPECTED TO BE CHARGED A DIAGNOSTIC FEE BUT WAS TOLD THERE WAS NO CHARGE!!
May 15, 2018
Unprompted review
Reply from Cottman of Kansas City
Thank you, Ed, for the opportunity to check out your car. We're glad that it turned out to be good news for you.
Thanks again,
Kevin, Cottman of Kansas City
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