Cougar Extreme Reviews 

I bought a custom build gaming computer for myself, I was on a budget of just over £400 so I wanted to find the best value for my money. I looked on so many websites for quotes on how much I could get in my budget, but cougar extreme won hands down! I got a better CPU and a better Graphics card for my money there than I could afford on any of the other sites I visited!
When I received it, it was super easy to set up and they even included a note to advise me which set of ports to use setting it up, which was rather helpful.
The only thing I don't like is that I opted for a cheap fan and it's quite loud, especially when running graphic intensive games (the fan works btw, it keeps the computer cool, its just loud). Its not a complaint about the company at all, I would just advise you to spend a little more on a decent fan.
I have, and will again, recommend cougar extreme to friends because of the value and the friendliness of the website/service!

Decided to use cougar extreme for a new gaming pc in the region of £1200, used the custom overclocked build and a 4 day express delivery. The end product was great, a well priced system that arrived on time from a good courier service. The i5 4670k was overclocked to 4.1ghz and works well and low temp, gtx 780 copes perfectly with all of my games at ultra settings (BF4, titanfall, whole system runs quietly for such a good performance). Just a few minor issues, the first was i was sent the wrong power cable, a cloverleaf 2.5amp was inside the box rather than the 10A kettle that was needed, however on calling cougar extreme they appologised and sent a replacement 1st class along with a free vga/dvi lead adapter which i also needed; these items arrived the next day too. So the response to the problem was excellent and quick. Another issue was the 16gb 1866hz patriot black mamba ram I picked, it was only running at 1600hz but looking into it the cause is the factory setting's rather than anything with cougar extreme and an issue that takes 5seconds to resolve. Overall im very happy i choose cougar extreme i now have a more than suitable system for what was a realitively cheap price in comparison to other companies and any conversations i had with the staff were helpful and polite. Thanks Cougar!

I initially bought my PC from Cougar 2 years ago, which I immediately had to return as they only fitted 4 gig of ram instead of the 8 they were supposed to.

2 years later my PC stops working (which is fine) and I take it in for repair. It takes 3 days for them even to look at it and I when it is fixed I ring and they tell me its ready for collection.

I arrive but its not ready! It still needs windows updates, so after waiting half an hour they give it me back. I return home and finish the window updates but they fail so I have to install windows again (partly my fault because I insisted on the return of my PC...just a shame I was charged £40+ for a hard drive format and windows installation).

The same day my PC starts vibrating excessively so much so I have to take a side panel off and keep it off to stop it somewhat. Even now my PC is alot louder (and vibrating) than it was before and made some really loud and strange noises when I turned it on this morning.

I would take it back but who knows what will happen to it and what I would be charged the next time?

I wanted a specifically built PC spec but although I am reasonably savvy I am no expert. I saw their reviews and prices and gave them a call. They were really knowledgeable, friendly and helpful. I had some complexities in that I had an expensive but old soundcard and wasn't sue if it would be compatible. They said they thought it would be but weren't 100% sure. They suggested a motherboard with an integrated card that they said should be as good and said if I was unsatisfied with this then they would walk me through fitting my old soundcard and sorting the software. It helped they were also about 20% cheaper than the next cheapest PC of the build I chose.
The new PC turned up within the promised 9 days. I could not control the integrated sound card. They showed me how to download these features for the card from the software and how to install it. I tried it and didn't like it much. They then (as promised) guided me through fitting my old sound card and getting it working as well as providing advise on what I thought was a noisy fan. When I opened up the PC it was ultra neat inside as compared to my last PC a spec built Evesham.
All this is old fashioned quality pre and post sales service like we don't often see any more and for an ultra competitive price. I cannot speak more highly of my experience.

After browsing many companies to build me a price conscious gaming PC, my brother thankfully came across Cougar-Extreme and pointed me in their direction. What they offered me was a custom built PC that was far cheaper then similar specced PC's from other websites. I don't know how they do it and sometimes it is hard to believe as things as good as this are usually too good to be true, but I went ahead and ordered after reading other reviews on trustpilot. The service over the telephone when I had queries, including wanting to upgrade parts part-way through the build, was excellent. Also another important aspect was the delivery company they used as too many delivery companies can't seem to be bothered to press the buzzer to my flat, however the company they used got it here great. I am very satisfied with the final product and have had no issues whatsoever, I am also confident if any issues were to come up Cougar-Extreme would deal with it in a professional manner. All in all the prices are what really stand out about this company and the service was great too, I would definitely point people here in the future if they wanted a quality PC built at the best possible prices.

They guys are amazing they helped me with all my questions and the computer arrived a few days after order. The build could not be better also cougar sorted out the courier after they sent it to the wrong house. I would recommend cougar to everyone!!!

Overjoyed with my new gaming computer, no homework done since set up!
Mum very pleased with delivery a day early and within the time scale sent by the courier. (Not so pleased with the lack of homework done! ) Mum has already recommended to colleagues and friends - she's hard to please so this is very high praise!

Recently bought a new gaming computer from cougar, they kept me up to date on what was happening and what they were doing also I am very impressed with the build of the final product, very well put together and also I can see a lot of care has gone into this.

wow what a birthday gift, i just cant explain in words how over the moon i am, i dont think ive stopped talking about my new pc yet and its been over a week, i just cant help telling everyone what a brilliant job you have done, it has made my world much brighter, i thankyou very much but it doesnt seem enough.

If you know what you're doing with computers then I would always recommend Cougar Extreme because their customization is easy and so much cheaper than other brands. I have a friend who bought a £1200 Alienware pc and mine is almost as good as his and it cost £500. They kept me informed about delivery well and the package arrived fine. Highly recommend.

How can I elaborate on 'perfection'? Every aspect of the company is worthy of a 5 star, from the website, to the products, to the delivery... But what truly stands out is the superlative customer service at Cougar Extreme! I'm a Mac person and know absolutely nothing about PC (let alone gaming PCs!), but they were extremely helpful, avoiding that usual and nauseating attitude of superiority adopted by most 'computer people'. A true pleasure. Highly recommended!

Their website allows you to configure your pc just the way you want it with an amazing range of components. Their prices make them very competitive. Their delivery and after sales service are second to none. A really impressive company n all regards.

An excellent computer, works excellently, have yet to do any photo editinf (photoshop) but so far I am very pleased with this pc Picture quality is out of this world HIGHLY RECOMEND any one needing an excellet p-c this company gives you the goods.

Also excellent service.

Thanks.

My son bought this computer and he had chosen the components. I had a phone call from Cougar to say that the components he had chosen were not correct and would perform better with different components. As i know nothing about computers i trusted the experts to do what they saw fit. My son is extreamly pleased Thank you Cougar.

great company very quick delivery and cheaper than other companies, good to know that they test it all and tell you the problems some components may have with the others, and they can sort it all within a short amount of time, thanks very much CE

New computer needed and couldn't find a system that had all I wanted (even the ridiculous priced ones had something missing). So, clear option was to spec it myself.
Several good websites out there but Cougar's was easily the best to navigate around and when it got to comparing prices, they were also the most competitive. Started to look like a "win-win" situation. And then It got even better - a couple of phone calls to query how particular components would work together was met with clear concise details, no "hard-sell" or upping the spec, just good honest informed opinion.
Computer was ordered, confirmation email received giving delivery date of following Monday; couple of days later another email was received saying machine would be delivered on the Friday before. Texts received from courier pinpointing delivery down to a 50 minute slot and, bingo - there it was. Even the embarrassing call to say i couldn't get a picture on my monitor got a polite reply saying I needed to connect to the graphics card - DOH!!
So, all in all, an absolutely fabulous service from Cougar Extreme and I would recommend them to anyone. Oh and almost as an aside, the computer is flippin amazing too!!

I went to cougar after googling around and looking at reviews for several custom pc companies and found they had the machine I wanted at a price I wanted.

I was slightly skeptical about paying by card to a company that I didn't know anything about but I went ahead with it and they were great, I was told it would take 9 working days for my machine to arrive and on the 8th day they called me several times (me being unable to answer the phone during the day) and made sure that they checked with me about upgrading the case due to the enormous graphics card i'd requested.
This, of course, wasn't a problem and everyone I spoke to on the phone had already been briefed about my order and nothing needed explaining! I delayed the arrival of my machine by 1 day due to not answering the phone (they weren't going to send a machine I wasn't happy with!) but they kept their word and everything was as I wanted it.

Added bonuses were the fact all the packaging for the individual components was included in the delivery as requested, and all software installed correctly with a nice, clean install of Windows and nice neat system folders (not plagued with free trials for Norton and other unwanted software you tend to experience with PC World or equivalent computers).

Some slight changes that would've made the experience perfect:-
It would've been nice to get another confirmation email, or perhaps be updated with the progress with my order a little more as the first I heard after the payment confirmation/invoice was the phone call on day 8. So it was always playing on my mind that I didn't really know the company well enough to relax about spending that much money.
Perhaps a spell-check and grammar check on the website itself! It's petty but I definitely would've hesitated a lot less when choosing Cougar!

Overall a fantastic company, with brilliant customer service and great value! I would definitely recommend Cougar to anyone interested in a custom gaming pc, and I know that they'll be the first place I go to for any computer needs in the future!

i ordered a pc from them selected i wanted in iall working well loving it in fact they a good customer service overall i pleased with them and the product i bought thanks cougar

I started looking around different companies for a custom built computer for my Filming and Video exploits. I am a novice where computers are concerned, so, I was guided to Cougar by a Good friend (he still is, by the way) and, after deciding on my budget, (including Express Delivery) I have to say that my choice was the correct one. Without going into too much detail, the "box" has performed faultlessly. It is so quiet, you wouldn`t know that it was on and running. Everything worked from the moment I switched it on and loaded the O/S. I did have it supplied with 8 gb of ram which was soon upgraded to 16gb, (again, my choice as I had a bit of spare cash from selling and old box). I just could not believe the speed of the system, which has justified my decision to upgrade. I am now able to download and convert, all the file formats I use, edit the video and copy to disc at a fraction of the speed i was doing before. This has saved me valuable amounts of time and effort, leaving me more time to do what I love doing most, the filming.
I would recommend Cougar to anyone thinking of having a computer built to your own specifications.
I am toying with the idea of purchasing another computer in about 3-6 months time, only this one will be used for my business so, a completely different construction to the one I bought recently.
I have every confidence that Cougar will be able to advise me on the "package" I will need.

Many Thanks Guys. (And Girls?)

I ordered several components for an upgrade to this computer. The order was left short, and then the replacement parts were not the same and despite being told by their staff that the memory modules were the same and just looked different is possibly not correct as I have now had to drop the RAM speed from 1600 to 1333 to get the system to remain stable.

This company used to be one of my favourites and I only just started to use them again in recent months because of a pledge I got to match their competitors pricing sadly this don't seem to be happening and the support is just not the same as it used to be. Face to face they are still really good, but on-line ordering seems to make them somewhat lacking in their normal level of support

** Edit **

After posting the above, Mario called me from Cougar and offered a full exchange for the 32GB i purchased and replaced them with what was originally ordered... No quibbles, no argument . That's more like the treatment I had come to respect so much from Cougar,. In light of this I have updated my opinion and my rating has been reconsidered and replaced with what I would have liked to have put in the first instance.

Mario, if you are reading this, you have my thanks and respect for sorting this out promptly and efficiently, just like you do when I come in the shop, I miss our little talks and wish i could get more often ... Keep smiling and keep doing what you do best ... Serving and supporting your clients