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Rated 5 out of 5 stars

Course 4 me are a great company to study with, from the very start I received so much information regarding the course and was so impressed by the professionalism I signed the next day. I have nothing... See more

Company replied

Rated 1 out of 5 stars

Was just contacted by phone from Amy in relation to a child course I enquired about.. I now truly have no interest in this company given the direct harsh tone this person used before I had even spok... See more

Company replied

Rated 5 out of 5 stars

I enrolled into the Domestic and Family Violence Support course three weeks ago. The enrolment process was really smooth, Hayden walked me through all my questions and the support from Zyra and Annett... See more

Company replied

Rated 4 out of 5 stars

Polite, Happy & Professional staff. If tutor couldnt help me, she got another tutor to call me straight back. When I get stuck on "wording of Act explained" I need to know where I can go to look up... See more

Company replied

Company details

  1. Career and Education Provider

Written by the company

Courses4me is a new age online education company, with decades of experience in both the public and private education space. Our founders have a combined 27 years experience in education and training and have come together to provide quality and affordable education for everyone that is looking to upskill.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Absolutely terrible!

Absolutely terrible!!

Was told I could do courses on a payment plan and it would be direct debited. They never debited any payments from my account (which I sent proof of multiple times) and they then slammed me with late fees and banned my account!
I contacted and paid the overdue amount and requested my details be changed to card. Was told they can't do that. Asked to change bank details, told they can't do that. Was told to contact NIMBLE who apparently funded this (which I had no idea I was entering a credit product either) and they are mystical bloody unicorns who don't know how to answer phones or emails.
I sent proof of payment via screenshot to get my account reactivated just to have it banned almost straight away again over a new '$15 late fee' that they didn't think I should need to know about literally just days earlier.

The very little access of the course material I have been provided with has been substandard at best. Marking takes FOREVER and I'm constantly emailed by tutors pressuring me to not do more than 1 assignment at a time yet if I do this, I'll literally never finish as it takes them so long to mark.
They've also just changed platforms now and require assignments to be completely different set ups with referencing and didn't think it may be important to make that super clear and provided no templates.
It's literally thousands of dollars for some slideshows and YouTube videos.

The customer service leaves a LOT to be desired and I'm overall really disappointed in how this has turned out as I was quite eager to get a few extra short courses under my belt.

June 1, 2025
Unprompted review
Courses4me logo

Reply from Courses4me

Hi Hannah,

Thank you for your feedback — we’re genuinely sorry to hear about your experience and understand your frustration.

We apologise for any confusion around the payment process. We work closely with our third-party payment providers (Nimble), but sometimes there can be communication break downs, as we rely on information from them on where your payment plan is up to. After you had paid your arrears amount, we also assumed that you were up to date, so we will work on this to ensure that we don't have this occurring again moving forward.

With regards to the submissions of multiple assignments, we have thousands of assignments to mark, so to ensure that you receive feedback in a timely manner, we encourage students to submit them one by one, that is not to say you can not submit multiple, but it will just mean there is a longer wait time.

The team have reached out to you personally, so hopefully we can ensure that you have a great experience moving forward.

Have a lovely day.

Courses4me Team.

Rated 5 out of 5 stars

Thank you Annette

Quick to respond to message left and helped sort out my IT concerns immediately. Saved me some heartache! Thank you Annette! :)

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Challenging, but worth the effort.

Although challenging at times, the course persisted with areas that rounded out the topics evenly and robustly, giving me a sense of achievement as well as a better grounding of each lesson's depth.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Today I wanted to swap my advanced…

Today I wanted to swap my advanced relationship counselling course to certificate in adult mental health Annette and Skye were so great and prompt with swapping my course I would recommend Annette and Skye to anyone wanting to swap there course thank you so much Annette and Skye greatly appreciated

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

You have been very unfair and acted in…

You have been very unfair and acted in an unbelievable manner. I wanted to do the training but I refuse to be abused by your Domestic violence expert .

I will never be paying your a cancellation fee another $500 when you have robbed my account of over $2000. Regularly taken out by 2 debt collection agencies even though I never owed any money .
As your the ones who blocked my access and removed my profile. Your website doesn’t work in a mobile phone .
I want my money refunded as I refused to be abused and bullied . Lied about . At no time was I abusive to your staff . I had no orientation or mentoring or phone calls during the 12 month you had a third party defrauding my account. Then you claim I was behind in payments so that’s why you blocked my access to the training . You never provided any training or mentoring or not even a phone call or answering phone calls .
I want to do the training but will not put myself through discrimination & emotional trauma . Pack of bullies and thieves . You should train Narcissists & your the experts in Cohursive control .

You pick on the wrong old lady . Then you want further extortion money .

Unbelievable
I will keep writing reviews.
I will go much higher.
You don’t keep doing this to vonerable students so you can give them nothing
Then destroy out credit rating .
Why ! Just to rob students of thousands of dollars?

February 17, 2025
Unprompted review
Courses4me logo

Reply from Courses4me

Hi Rosalie,

Thanks for sending this through, fortunately we can see at our end that you have in fact logged into the LMS platform that you claim you 'never had access to', you in fact begun the course, which is timestamped.

We have very clear terms and conditions on our website, which state that post your cooling off period, you are fully liable for the cost of your course, we did not hear from you for over 12 months.

As I have previously mentioned, I am happy to provide you with all of this information via email.

Sending abusive emails to our staff members will not be tolerated, they are simply doing their job. Your profile hasn't be deleted, it is currently suspended as your payment plan is in arrears. If you would like to complete the training, reach out to the team at info@courses4me.com.au.

Thanks.

Rated 5 out of 5 stars

It was great to enroll into course4me

It was great to enroll into course4me
I chose to study advance certificate in Counselling.
I enjoyed studying the course
Every lesson was exciting and new experience in learning new skills and techniques.

The course really equipped me well for counselling.

I’m excited

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support for students

I’ve just completed my training with Courses4me and it was the best decision I’ve made with my education.

Their staff are always available when you call or email and are happy to help.
The support is fantastic!

I was also provided assistance in gaining employment afterwards.

I recommend 100% recommend Courses4me to anyone who is looking at doing any training to have a chat with their amazing staff first.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great organisation for online study!

I like the fact Courses4me are able to tailor the course so I can complete it in a rural area with limited internet. I appreciate the excellent customer service I received from Annette and the insightful comments when Zyra marks my assignments.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great course and support.

Great course and support.

From the very start to finish the support throughout my studies was amazing, Courses4me went above and beyond in also helping me succeed with employment.
I have never worked within the domestic and Fmaily industry before and they made it so easy.
Thank you

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Annette and Hayden were helpful

Annette and Hayden were helpful, and prompt with their assistance. A great introduction to the organisation. Hayden immediately put me at ease when we first spoke such that I called straight back after the initial call in order to register. I thoroughly enjoyed kick-starting my studies today. Thank you Hayden and Annette. Best regards, Tilly

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Always happy to help

The staff at Courses4me are always very helpful when it comes to needing assistance no matter what it is. It could be anything from trying to get a hold of your tutor to changing payment information they are always so kind and patient when helping students do what they need to get done 😊

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Pointless course can't do anything with…

Pointless course can't do anything with it. Just a waste of money really!!

August 8, 2024
Unprompted review
Courses4me logo

Reply from Courses4me

Hi Cherie, We'd really welcome your feedback on your course and why you are feeling this way? We certainly don't want our students completing their course and feeling this way. If you could please send an email through to info@courses4me.com.au with some further information, to ensure that we can continue to improve the experience for our students.

Rated 1 out of 5 stars

BEWARE!!!

Stay as far away from these people as you can , especially Annette. I have just had a debt collection agency contact me after 3 years, from a potential enquirey I may have looked into and they seem to manipulate you into something you clearly have no clue what your getting yourself into, then apparently owe $4,000 which I have no certificate nor EVER studied with these absolute criminals. I am a single mum holding my head above water, who has been through severe domestic violence, having to move home multiple times and I get a payment plan from a collection agency demanding I pay back money I didn’t even do a course for. As Annette stated in my email dated 30/9 I apparently asked to cancel something I had not even started and they refused? Saying three day cooling off period, let me tell you when your fleeing your home and have a lot going on 3 days means nothing. Stay very very very far away from them especially for your mental health as they will break you. Absolutely disgusting treatment and absolutely fraudulent.

September 30, 2024
Unprompted review
Courses4me logo

Reply from Courses4me

Hi, as you haven't provided your name, it is really difficult for us to look into your situation. We have a clear cancellation policy on our website, which states, if you are going through financial hardship or extenuating circumstances, like domestic violence, we simply need a document to show this and you will be released from your payment plan. Thanks.

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