I've used coverforyou for travel insurance quite a few times but have never had to contact them by phone before today. The call was answered immediately after i chose from the initial selections and s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've been with CoverForYou for over 3 years now on a multi-trip plan, and cannot recommend it highly enough. Thankfully, we've only ever had to claim on it once due to cancelled flights writing off o... See more
I called up to cancel a policy as I had found another provider who was cheaper. The guy (didn't ask his name) was friendly, personable and professional. He made the whole process smooth and easy.... See more
I’ve now just taken out my 6th annual policy with you guys. Every year I take many trips and your services have always been amazing. I’ve had a phone stolen and a hospital bill over the years and... See more
Company details
Information provided by various external sources
CoverForYou are an online travel insurance specialist. We aim to offer some of the best value insurance products in the UK and abroad by ensuring our products are the perfect balance between price and benefit levels.
Contact info
4.6
Excellent
20K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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highly recommend
Great company, gives you options to extend certain areas, like gadgets etc
I've used these guys for the past 4 years and would highly recommend
August 14, 2024
Fair price for good level of cover
Simple website, easy to make comparisons and to change / update policy. Grateful I've never needed to claim but at least feel fully covered at a fair price.
August 14, 2024
Susie was super helpful and very…
Susie was super helpful and very knowledgeable. Much appreciated indeed.
August 14, 2024
Excellent customer service from Susie
Excellent customer service from Susie. She dealt with my query quickly and efficiently and suggested an app that would potentially save me time and a lot of fuss.
August 14, 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback to Susie to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
The person I spoke to was extremely helpful
The person I spoke to was extremely helpful and made the process of making changes to my policies and taking out a new one very easy.
August 13, 2024
Suzy was very helpful
Suzy was very helpful, made me feel relaxed and took the stress out of what was a worrying phoonecall for me to make.
August 13, 2024
Very helpful discussion on the phone…
Very helpful discussion on the phone with Tomas who was able to answer all of my queries immediately
August 13, 2024
Second time I have used them
Used them earlier in the year for a single trip. After my trip they checked in with me. I have now booked a multi trip insurance. I have a pre existing condition, the premium and coverage appears good to me.
August 13, 2024
Highly Recommend
We had an amazing experience with CoverForYou - my wife had pregnancy complications that result in us not being able to fly. CoverForYou we able to got 99% of what we had spend back.
Very helpful staff and great cover.
February 13, 2024
Unprompted review
Travel insurance
From start to finish was a very easy website to navigate and easily understood
August 12, 2024
Very clear and helpful advice .
August 12, 2024
Due to a change in medical conditions…
Due to a change in medical conditions we had to renew our policy, with the help of susie at the other end of the phone it was quick and hassle free.. totally recommend
August 12, 2024
clear and helpful very efficient
August 12, 2024
I had to add a new condition to my…
I had to add a new condition to my policy which was dealt with very professionally and efficiently by susie and i am very happy with the service. Thank you Keith.
August 12, 2024
Very Helpful
Suzie was extremely helpful and made the changes very straight forward and easy.
August 12, 2024
Super efficient
Super efficient, dealt with the problem straight away. Very professional and polite.
August 12, 2024
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