Cover My Bubble Reviews 

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TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic service and user-friendly process, describing it as easy, stress-free, and personal from start to finish, even for complex situations. The staff are frequently highlighted as extremely helpful, friendly, and knowledgeable, making customers feel genuinely cared for and understood throughout their journey. People appreciate that the company provides tailored options and clear explanations without any pressure or jargon, ensuring they find the best fit for their needs and budget. Many also noted competitive pricing, with some reviewers saving money and securing affordable quotes, reinforcing the excellent value received, and there was no significant negative feedback reported.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as wonderful, friendly, and... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic and professional... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, patience,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was easy,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the company helped them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. No pressure selling - just options and explanations the whole way. Made me feel completely comfortable with my choices. Really speedy replies and quotes. Have r... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and knowledgeable staff. They really are on your side, and will work to your requirements and budget, I was never ever pushed into more expensive policies. Previously only my Husban... See more

Company replied

Rated 5 out of 5 stars

I used cover my bubble to review my different insurances to check that my husband and myself where getting the best deal. I found the whole process really easy, meetings via video link and exchange of... See more

Company replied

Rated 5 out of 5 stars

From first contact to receiving my policy documents the team have been great to deal with. Very friendly and very knowledgeable. I had an existing policy with somebody else which they were happy to lo... See more

Company replied


Company details

  1. Life Insurance Agency
  2. Income Protection Insurance Company
  3. Insurance Agency
  4. Insurance Broker
  5. Personal Insurance Company

Written by the company

Whether you need insurance for your family, mortgage, children, personal circumstances or funeral costs, we have the experience to help you find the policy that’s right for you. We are committed to providing you with the highest level of protection at affordable prices. If you are in need of life insurance quotes for a new or existing policy, please check with us first. We can do a life insurance comparison with lots of companies and get a quote for cover to you soon, with our online calculators.


Contact info

5.0

Excellent

TrustScore 5 out of 5

728 reviews

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5.0

All reviews

(728)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from cover my bubble.

Fantastic service from cover my bubble.
Emma was a delight to speak to and get our family covered. The conversation was so easy and simple and everything explained really well. I definitely recomend them and know their support will always be there for my family. Thank you for been amazing 👏

October 17, 2024
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Reply from Cover My Bubble

Thanks Michelle, this is lovely of you. I'm happy to hear that you felt it easy to speak to us and made the process straight-forward. We will always be here for you! Thanks, Emma xx

Rated 5 out of 5 stars

Fantastic

Cover my bubble were amazing when it came to sorting out my life insurance! After a quick introduction call, they gave me so great options to choose from and explained all the pros and cons. I didn’t feel pressured at any point and was encouraged to take my time and digest all the information. Friendly and informative service made quite an overwhelming task feel much simpler. There aftercare and follow up was also fantastic and unexpected.

October 7, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks so much Sarah. It's great to hear that you didn't feel under pressure to go through with anything and that we helped you understand the insurances and cover. We'll keep in touch. Thanks, Gemma xx

Rated 5 out of 5 stars

The best customer service I've ever received!

I genuinely never thought I’d need life insurance or critical illness cover, seeing it more as a precaution. But after my daughter was diagnosed with a serious condition, I was SO grateful I had Emma and the team at Cover My Bubble by my side. Setting up my policy with them years ago was one of the best decisions I’ve ever made!

Emma is truly an angel—she goes above and beyond in every way, and the whole team is just incredible. This is honestly the best customer service I’ve ever experienced. Since my daughter's diagnosis, it’s often felt like no one’s had our back, but Emma and her team have completely restored my faith in humanity. They’ve shown us such support, compassion, and expertise, making us feel a little less alone. Emma’s personal experience gives her a unique understanding, and she’s using that to help other families—something I’m incredibly grateful for.

I couldn’t be more thankful for all they’ve done, and I would recommend Cover My Bubble to anyone without hesitation.

Thank you, Emma and team, for everything!

November 8, 2024
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Reply from Cover My Bubble

Wow! This is so lovely and kind of you. We definitely didn't expect this during this difficult time.
Obviously we want to cover families in the hope they will never need to make a claim.
We try to be different and unique in the way we look after our clients, including supporting you all the way and helping all we can to make life events and claims associated with them, as stress-free and quick to resolve as possible.
All our fingers are crossed for the future.
Emma & the team xx

Rated 5 out of 5 stars

What a service!!!!

I recently had the pleasure of taking out a policy with Cover My Bubble, and I can’t say enough about how fantastic the experience was! The staff were absolutely amazing—friendly, knowledgeable, and genuinely caring. What I appreciated most was the lack of pressure; at no point did I feel forced to commit to any policy. They provided all the information I needed, answered every question, and allowed me to make my own decision in my own time.
There was no bombardment of follow-up calls or unnecessary pressure, which is so refreshing compared to many other companies. It’s clear that they truly care about their clients and want to make sure we’re comfortable and confident with our choices.
I would highly recommend Cover My Bubble to anyone looking for a hassle-free, supportive experience when choosing insurance. A top-notch team that deserves five stars!

October 30, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks SO much for doing this Shani, its very lovely of you. We hope to give this level of service to everybody, so hearing your kind comments is amazing to us. We're hear to look after you during the life of your policies and whenever you need advise or assistance. Thanks again, Emma xx

Rated 5 out of 5 stars

Great experience with Emma

Great experience with Emma. Always helpful answer questions on WhatsApp fast and explain everything so easily. Would highly recommend!

October 23, 2024
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Reply from Cover My Bubble

Thanks a lot Stephanie, this is very kind of you. Great to chat and get you, hubby and your daughter covered. Emma xx

Rated 5 out of 5 stars

Highly recommend

The team at cover my bubble have been brilliant throughout the entire process and helped us to understand the different options. They have been patient and understanding and they are incredibly knowledgeable and supportive. We cannot fault the advice recieved and would highly recommend.

October 18, 2024
Unprompted review
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Reply from Cover My Bubble

Wow, thanks so much Samantha! It was a pleasure to speak to you and Nicolas and help you with understand all the insurances available to families. Great to get you and the twins covered. Thanks again, Gemma xx

Rated 5 out of 5 stars

Thank you cover my bubble!

Emma and her wonderful team could not have been more helpful. They sent quotes through after a very quick and casual chat. They were also extremely quick to answer my many queries about different insurance options and helped explain each one in detail. Confirming the policy was like having a phone call with a friend and we’re so glad our bubble has been covered by such a genuine and caring team 💕

October 11, 2024
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Reply from Cover My Bubble

Thanks so much for taking the time to write this Elizabeth. I'm glad you found us friendly, helpful and quick to answer any of your questions. It was lovely to chat to you and help with everything. Here if/when you need us, Emma xx

Rated 5 out of 5 stars

Great help, would recommend to others

Really helpful helping me sort the best cover out and answered all of my queries and concerns. I had to discuss a lot of sensitive subjects due to my partners history and his life insurance and they were great. They were so understanding and helpful and continue to help with a query I had even after I’ve had the insurance. I really recommend them and will continue to use them again and have already recommended to friends and family. Thank you so much cover my bubble.

March 6, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks so much for taking the time to write these kind words. We're happy to have helped to get the best insurance for your needs. We'll always be here for you, whether it is for a quick query or something more serious (hopefully not). Thanks a lot for the recommendations. Gemma xx

Rated 5 out of 5 stars

Made super easy

My partner booked a call with Gemma .
The whole process was stress free and was insured really quickly .
Very affordable too !!

Highly recommend

August 29, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks Steve. Great to hear that you found the process stress-free and it was affordable for you. Gemma xx

Rated 5 out of 5 stars

Thank you so much

I have put this off for years due to having pre existing health conditions , the team at Cover my bubble made this a stress free experience . So friendly , and got me the cover i wanted
Thank you so much xx

September 13, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks so much for trusting in us to help you. It was great to get you the cover you wanted and that to hear it was stress-free for you. Gemma xx

Rated 5 out of 5 stars

The best insurance team!

Emma and her team are absolutely amazing. They talk you through every single thing and make sure you fully understand all the details and find you the correct insurance. We are now fully covered as a family.

April 19, 2024
Unprompted review
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Reply from Cover My Bubble

Yes! Thank you for this. Insurance has to be understandable as there's too much jargon, so I'm happy our simplified details helped you decide on the best policy for your family. Thanks, Gemma xx

Rated 5 out of 5 stars

Very helpful

Very helpful and lots of different items covered/discussed I was not aware about.
Would recommend to any one.
Thank you!

March 22, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks Claire. We're proud to e different to many others! Great to get your whole bubble covered! Emma xx

Rated 5 out of 5 stars

comforting experience

A really comforting experience chatting through our options with Emma and such a smooth hassle free process. Highly recommend.

September 17, 2024
Unprompted review
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Reply from Cover My Bubble

We did have lovely couple of chats didn't we? I'm happy I made it clear for you and managed to get you and the kids all covered. Thanks, Emma xx

Rated 5 out of 5 stars

Best decision !!

After having our first baby, I had been meaning to sort out better life and critical illness cover but time kept slipping away. I found Cover My Bubble and the whole Team I worked with took all the stress out of the process. No scouring the internet for the best cover, Cover My Bubble did all of this for me! The Team also had no issues when I kept asking to be requoted based on different cover levels. Now our Life is covered the Team are moving onto Income Protection for us! I'd be lost without them!!!

September 14, 2024
Unprompted review
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Reply from Cover My Bubble

Ah, thanks so much Lucy. So glad you found us and we were able to get ALL your bubble covered! It was a pleasure to chat and get your cover, the best it could be for your circumstances. We're here for you whenever you need us. Thanks again, Gemma xx

Rated 5 out of 5 stars

So helpful

So helpful, friendly and patient, I wouldn't have sorted my insurance if it wasn't for them and we are so grateful they was able to sort this for me over the phone. Thank you so much. It's saved me a job to sort out myself.

September 12, 2024
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Reply from Cover My Bubble

Thanks a lot Rachel. We're glad we got you both covered and the kids, and that it saved you some hassle. Gemma xx

Rated 5 out of 5 stars

I have been following cover my bubble…

I have been following cover my bubble for awhile and decided to book a call with Gemma as I’m pregnant and wanted to get life insurance sorted . Really smooth process and now both myself and my partner have life insurance and bump cover .
Would highly recommend

September 2, 2024
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Reply from Cover My Bubble

Thanks so much Kelly. Thanks for contacting us about Bump Cover and your other insurances. We're happy to hear the process was smooth and you are ALL covered! Gemma xx

Rated 5 out of 5 stars

Fantastic service from Cover My Bubble

Fantastic service from Cover My Bubble. Everything was explained and any questions answered thoroughly. Really happy with my cover. Thanks so much.

September 4, 2024
Unprompted review
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Reply from Cover My Bubble

Thanks for this, we really appreciated it! Glad to hear you're happy with your insurance. Emma xx
PS - Please let us know who you are, so we can update our details

Rated 5 out of 5 stars

A fabulous team of caring individuals!

I had been following cover my bubble for a while and I loved how passionate they were about insurance. I hadnt reviewed my life insurance since taking it out 20 years ago so decided to get in touch. The service I received was second to none and I honestly cannot thank the team enough. During the process I suffered a bereavement in the family and had to cancel an appointment, this wasn't an issue and in fact, they even made sure to contact me a few days later to make sure that I was doing ok and looking after myself, you definitely don't get this with any other company! I cannot thank the team enough, the have been fabulous and I know have better cover for myself and my husband for the same price we had before!

September 4, 2024
Unprompted review
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Reply from Cover My Bubble

Wow! Thanks so much Emma, this is amazing!
We believe in being personable and considerate with all our customers, so it was only right to check-in on you during this sad time. We're happy to be here for you whenever, and glad to have got you 'better' cover for you and your husband. Thanks, Emma & the team xx

Rated 5 out of 5 stars

Cover my bubble is the best company I…

Cover my bubble is the best company I have ever come across for helping sort out insurance. It was something I had always put off doing as I was worried I wouldn’t qualify but Gemma and her team gave me plenty of options within my budget to choose from. I would high recommend them!

March 6, 2024
Unprompted review
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Reply from Cover My Bubble

Yeah, we're the best! Thanks so much Gemma, it was lovely to chat to you and go through the options. I'm happy I made it suitable and affordable for you all. Thanks again, Gemma xx

Rated 5 out of 5 stars

Emma is just amazing

Emma is just amazing! Couldn't done insurance without her!

September 2, 2024
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Reply from Cover My Bubble

Oh, thanks Maija. So happy to have been here for you and to help you sort your insurances. Emma xx

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