Cover My Bubble Reviews 

725
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, making the entire process pleasant and stress-free. The service is frequently highlighted as fantastic, with many appreciating the clear explanations, personalized options, and the absence of pressure during decision-making. Reviewers also commend the excellent customer service, noting the team's responsiveness, understanding, and willingness to go above and beyond to find the best solutions. The user experience is described as easy and smooth, with many finding the process of securing insurance straightforward, even for complex situations. Furthermore, people are very satisfied with the competitive pricing, often saving money while still receiving comprehensive coverage tailored to their needs and budget.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and professional service... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's helpfulness, clear... See more

User experience

Customers report highly positive experiences with the user experience, often describing it as easy,... See more

Price

People report positive experiences with price, often finding very affordable quotes and competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment myself and my husband made contact with cover my bubble we have received fantastic service. From checking out current life insurance policy to advising us on a top up policy, right thr... See more

Company replied

Rated 5 out of 5 stars

From first contact to receiving my policy documents the team have been great to deal with. Very friendly and very knowledgeable. I had an existing policy with somebody else which they were happy to lo... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and knowledgeable staff. They really are on your side, and will work to your requirements and budget, I was never ever pushed into more expensive policies. Previously only my Husban... See more

Company replied

Rated 5 out of 5 stars

I was recommended Cover my Bubble by a family member who knows the ladies personally. Everyone who we have interacted with has been lovely and so helpful! We have gone with Cover my Bubble, they... See more

Company replied


Company details

  1. Life Insurance Agency
  2. Income Protection Insurance Company
  3. Insurance Agency
  4. Insurance Broker
  5. Personal Insurance Company

Written by the company

Whether you need insurance for your family, mortgage, children, personal circumstances or funeral costs, we have the experience to help you find the policy that’s right for you. We are committed to providing you with the highest level of protection at affordable prices. If you are in need of life insurance quotes for a new or existing policy, please check with us first. We can do a life insurance comparison with lots of companies and get a quote for cover to you soon, with our online calculators.


Contact info

5.0

Excellent

TrustScore 5 out of 5

725 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(725)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful team

Really helpful team, nothing was too much trouble. So friendly and understanding, really made arranging affordable life insurance policies for my husband and I a simple and pleasant experience. I had previously looked into cover and been bombarded and pressured by phone calls and emails. You won’t get that with these ladies. From the initial phone call with Emma to Gemma organising our cover and Sara answering my stupid questions everything was relaxed and easy. Thank you Team Bubble!!

March 26, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Rebecca. We all enjoyed chatting to you and making sure all your questions were answered, so you could make the best decision for your bubble. We don't like to pressure anyone and love a friendly approach when communicating. Great to get you both and all the kids covered. Emma & the team xxx

Rated 5 out of 5 stars

Amazing company

Absolutely amazing people that I had the pleasure allowing to sort my little bubble out.
Emma was amazing during the whole process.
She was so professional and informative, she reassured me all the way through the application.
It was actually like talking to a friend and not somebody just trying to sell you their policies.
I 100% know and feel confident that Emma would support me and be at hand when I need her.
I would 100% recomend the company to anybody looking for insurance to cover their bubble.

April 17, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks for this Michelle. We really loved chatting to you and making sure you got the right protection for your whole bubble. We definitely will be here to support you in the future, if you ever need us. Feel free to chat to us on Instagram or Whatsapp and we'll keep in touch. Thanks again, Emma xx

Rated 5 out of 5 stars

Cover my bubble have been amazing

Cover my bubble have been amazing, they helped us find the best policies for us and have provided excellent customer service when we have needed! Would recommend to anyone, lovely people😊

April 14, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Sammy, this is lovely of you. It's rewarding to hear that our customer service was excellent and that we got you the best mortgage cover and income protection for hubby. Emma xx

Rated 5 out of 5 stars

Absolutely amazing!!

Cover my bubble were amazing from first point of contact, through to the end. I had followed them for around a year on Instagram, having seen someone else recommend them. Both Emma & Charlotte put me at ease when discussing what it is I wanted & changed details as & when I asked. It was almost like having a conversation with friends as there was no pressure what so ever.
Fantastic team & would highly recommend. I now have life insurance & critical illness cover.
Thank you 🤩

April 1, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Stacey, we love this review. It was lovely to speak to you and answer any questions you had. It all helps in understanding what insurances you want to go ahead with. We do try not to be pushy, so we're glad you didn't feel like we did. Thanks, Charlotte xx

Rated 5 out of 5 stars

Incredible

Incredible! These guys really know their stuff. Every single person that I have spoken to has been absolutely fantastic, kind, patient, knowledgeable and super helpful. Emma set up our insurances, including life and income protection. I was not the easiest person to pin down throughout the process and was often slow to respond and provide the required info, but they remained patient and I was grateful for the little nudges and reminders from Sara (in the form of a WhatsApp message that often came with rainbow and heart emojis!) no abrupt or rude emails or calls. Emma and her team are real people with a genuine passion for what they do and they really do care. Thank you for helping us get the cover we needed set up and in place.

April 10, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much lovely lady! This is so kind or you. I'm very happy to have helped you get all the policies you need to ensure your bubble and income is protected properly. We believe it is better to give you time to assess all the options and help you make the best decisions for you and your family.
Thanks again, Emma xx

Rated 5 out of 5 stars

Cover My Bubble Genuinely Care...

Cover My Bubble genuinely care that you get the best package for you and your family within your affordability. Emma and her team are real, not a corporate call centre unseen and they will do all that they can to meet your needs. Emma shares her personal heartbreak, which is the foundation to her whole purpose - she gets the darkest days and wants your family (bubble) to be as protected as you can, as she wasn't.

I first came across Emma Astley (covermybubble), the boss on Instagram - she's passionate about spreading the word on the importance of insurance to protect your family, she's making it as fun as possible and trying to breakdown the barriers and improve knowledge for people to actually understand the importance, the best options and what that actually means e.g. its not just for buying a house or for home owners! They are also working with insurers where possible to further improve policies from better cover options and more inclusivitity.

When I contacted Cover My Bubble, my family already had Life Insurance and Income Protection, purchased 6 years prior when we bought our first house. From the Instagram posts and another year of insurance price increases, I no longer felt my family had the best cover. Thanks to Cover My Bubble, we now have much better cover and for less money!!

Due to a car accident it was best for me to stay with my current Income Protection cover, but the team still worked so hard to contact and challenge the insurance providers directly for better options. For now I will stay where I am, but I will be back in touch with the team to change as soon as I can!

Even just a conversation with the Cover My Bubble team will be worth your time, whether your new to insurance and protection covers or if you already have something in place. Get booked in with the team 😊

June 28, 2024
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Wow, just WOW! Thanks a million, this is so amazing of you. I really appreciate the time it has taken you to write this. It makes me very emotional and proud that we are doing the right things for everyone of our clients.
I am SO happy you have the best cover for you and your family. I really enjoyed our chats and that I got to help you.
Always here for you in the future. Love and thanks, Emma & the team xx

Rated 5 out of 5 stars

Incredible service from a wonderful…

Incredible service from a wonderful team of knowledgeable and friendly women. Highly recommend to support others with understanding their options and getting the best deal for their families.

April 4, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Laura, we love this. It was lovely to chat to you and get you and the kids covered. Emma xx

Rated 5 out of 5 stars

Excellent customer service and piece of mind

The team were all so helpful and informative. Never once did i feel pressured into taking anything out and I was given multiple options with different price ranges. We've saved over £10 a month as a couple and we are now properly covered should the worst happen. Thanks ladies. Would highly recommend 🙂

March 4, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

This is great to hear Katie, thank you so much. It is always good to hear that you believe you have the best insurances for your family and circumstances. It shows we have done our job properly. Always here for you. Thanks, Emma xx

Rated 5 out of 5 stars

Really helpful ladies that made sorting…

Really helpful ladies that made sorting life insurance so easy. They also helped me sort cover for my daughter and took the hassle out of everything! Have recommended to everyone I know!

March 12, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Stacey. We're very happy you have had a brilliant experience with us, to sort out both yours and your daughters insurances out. We're good listeners and will help wherever we can. Always here if you need a chat or help in the future. Thanks, Gemma xx

Rated 5 out of 5 stars

Cover my bubble is the best!! 🫶

Cover my bubble is the best, definitely a 5* Such an easy process from booking an appointment to suit you all the way through to getting a policy! Everything was made so clear and everything explained to me and answered all my questions. Everyone I spoke to was super helpful, very friendly and professional. Thank you for making this so easy for us and getting us the best cover for the best price! Peace of mind knowing we are covered, thank you so much!! xxx ❤️

March 20, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Wow, thanks so much Stacey! We love to be called the best!
It makes us really proud to hear that the process was easy, booking was flexible, you got clear explanations and we were helpful and professional for you. Great to provide you with the best cover for you and at a good price. Thanks again, Emma xx

Rated 5 out of 5 stars

Such a lovely company to deal with

Such a lovely company to deal with. Gemma was so understanding with all my different requests and helped me get our costs down but increase our cover. Highly recommend and thank you so much for your help!

March 20, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Oh thanks Harriet, that's lovely of you! I'm happy to hear that I helped you get save but get more suitable cover for your bubble. Thanks, Gemma xx

Rated 5 out of 5 stars

Super helpful team

Gemma and the team made the whole process so seamless! They explained everything to me in an easy to understand way. Great experience and I'm happy I've sorted this for my family!

March 19, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Kavita. We really appreciate you leaving this review for us. We're glad we looked after you in a super helpful way. Great to get your bubble covered! Gemma xx

Rated 5 out of 5 stars

Super helpful

Super helpful, really friendly, gave thoughtful and considered advice. Would highly recommend Cover My Bubble.

November 24, 2024
Cover My Bubble logo

Reply from Cover My Bubble

Thanks for this Holly, it's very kind of you. It was great to get you and your son covered. Gemma x

Rated 5 out of 5 stars

Fantastic service

Gemma has been so helpful in ensuring my family of 4 is covered should anything happen to any of us. The efficiency and communication has been amazing and i now have full peace of mind that should the worst happen, my family will be financially ok without me. Thank you so much

March 7, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Oh thanks so much Chloe. It was great to chat to you and then help you decide on the best policies for you and the family. The whole family is covered now. Here for you if/when you need us. Thanks, Gemma x

Rated 5 out of 5 stars

Excellent support and guidance

Excellent support and guidance. Each step was explained thoroughly.

March 6, 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Erin. Lovely to speak to you and get you and your daughter covered. Emma xx

Rated 5 out of 5 stars

Amazing Team :-)

Amazing.
What a wonderful experience with this lovely team.
They were very supported during the whole process, really pleased with service.
they guidance and support was incrediable.
Totally recomended.

February 14, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Diana. I'm so glad to hear you had a great experience with us. Life Insurance is daunting enough, so your chats with us need to be informative and friendly. It was lovely to discuss all options with you and thanks for you review. Emma xx

Rated 5 out of 5 stars

Amazing people, highly experienced.

The guys at Cover My Bubble are blooming fantastic! This is the second time I've gone through them to get my life insurance and they couldn't have been more accommodating. They're with you every step of the way and exceptionally personable! I cannot fault them in the slightest!

February 21, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Wow, thanks Hannah. It's great to keep looking after you. Nothing is too much trouble. Thanks for taking the time to do this and for coming back to us. Emma xx

Rated 5 out of 5 stars

A great service from Emma

Emma reviewed mine and my husbands existing cover and has arranged much better cover for us both! I had a lot of questions and she talked me through everything so I understood and I now feel much happier knowing we are both covered properly for our little one. Really glad we went to Emma! Thank you!

February 4, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks for this lovely review, Willow! It was great to chat to you both and get some great family insurance for you all. You know where we we are if you've any questions in the future. Emma xx

Rated 5 out of 5 stars

I LOVE this company!

I LOVE this company!

They make life insurance understandable and only sell what’s really needed. The total opposite of others in the business!

The process is great from start to finish. A short online enquiry followed by a quick phone call to answer some questions. And then everything is back online at a time to suit ourselves.

The team are extremely knowledgeable and made us feel so comfortable with the process.

We genuinely believe we now have the right products at the right price. And even better we got so many other things included like bump cover, GP services, etc.

You won’t regret dealing with this company.

And if you want to have a laugh check out Emma’s madness on Instagram!

April 28, 2024
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Wow, 21 months to leave us a review! That must be a record!! 🤣 Love it!
Thanks so much for 'taking the time' to do this for us, and for your very kind words.
It is very reassuring to hear that you know you have the best insurance in place for you and the family. You're a lovely lady, we'll keep in touch xx Emma 🩷

Rated 5 out of 5 stars

Recommend, friendly and knowledgeable

Very friendly and helpful and knowledgeable. Definitely recommend. Not pressuring. Caring and helpful

February 18, 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Jemma. Great to chat to you and to make sure the cover for you and your boys was affordable and suitable. Emma x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look