Coyoti ski and snowboard Reviews 273

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent customer service - I was a bit worried that the answerphone mentioned November opening hours - had Coyoti gone under in the pandemic ? No ! A reassuring phone call let me know my parcel was... See more

Rated 5 out of 5 stars

Can't recommend Simon and his team at Coyoti highly enough. My wife and I booked in for ski boot fitting and custom footbeds and were really impressed by the knowledgeable and professional service we... See more

Rated 5 out of 5 stars

Just purchased a Tahe Breeze Paddle. I'd search a number of outlets and Coyoti was the most attractively priced. However, free p&p only extended to mainland UK so this offset my saving and I had... See more

Company replied

Rated 4 out of 5 stars

Very good customer service and prices. When I paid for my item to be delivered next day and it arrived a few days later; I queried this and was immediately given a delivery refund. Item was exactly wh... See more

Company details

  1. Winter sport Store
  2. Ski Shop
  3. Snowboard Shop
  4. Sportswear Store
  5. Winterwear Store

Information provided by various external sources

We have established a reputation for outstanding customer service, a premium ski and snowboard boot fitting service and an excellent in store ski and snowboarding tuning and repairs work shop. Our aim has always been to provide our customers with the very best products, product knowledge and customer service, we have an extensive range of ski and snowboarding equipment something for all budgets, packed with exceptional features to maximise your ability. You can be assured we cover every base when it comes to your ski and snowboard needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Rated 5 out of 5 stars

Excellent service for ski boot fitting

Excellent service when I bought new ski boots today at Coyoti Ski shop.
Jack was very friendly,patient and knowledgeable and ensured that the boots were comfortable and suitable for my level of skiing.
Good after sales policy offered and advice given to break in the boots and any problems to contact them . Thank you.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Men’s Spyder Titan GTX Ski Jacket (L)

Excellent customer service - I was a bit worried that the answerphone mentioned November opening hours - had Coyoti gone under in the pandemic ? No ! A reassuring phone call let me know my parcel was safely on its way & was very much appreciated. Good advice regarding sizing. Jacket is great - arrived well packaged & in perfect condition. A good fit too - thanks for the advice. I will gladly use Coyoti again ! Thanks 😊

March 18, 2021
Rated 5 out of 5 stars

Great company to deal with

Product arrived quickly and on time. It wasn't the right size but I was really delayed in organising a return, so I emailed to check if it was still ok to return. They got back to me straightaway to say that it was. Thank you for great service!

January 11, 2021
Rated 5 out of 5 stars

Excellent ski boot fitting service

Excellent ski boot fitting service. Very knowledgeable staff very focussed on making sure we got the perfect boots. They have a great selection of boots as well as clothing and accessories. Highly recommended. I will be back.

January 2, 2021
Rated 1 out of 5 stars

1 Star only because you cancelled my…

1 Star only because you cancelled my order.

December 14, 2020
Coyoti ski and snowboard logo

Reply from Coyoti ski and snowboard

We are very sorry that you felt we let you down, unfortunately the pair of snow boots you ordered was out of stock, this only came to light when we went to pack your order.

A refunded was made on the same day as you placed the order but once again, we are sorry that you felt we let you down. Regards Coyoti

Rated 5 out of 5 stars

Jack at Coyoti

Went for ski boots and Jack did a very professional job.He answered all our questions with detailed responses and explained what he was doing at each step.
Well worth a visit

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service - just bought three pairs of ski/snow boots for the family. Had a boot fitting - excellent advice - super knowledgeable we’re ecstatic. Brilliant ideas with how to keep secret for Christmas couldn’t have been more helpful.

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding knowledge, customer care and service

The care, time, explanation and expertise given during the boot fitting was outstanding.
Excellent advice given on how to ‘break in’ the new boots and genuine invitation given to come back to them if any adjustments or tweaks are needed.
What a fabulous bunch.
I wouldn’t go anywhere else and would highly recommend anyone to go there.

December 11, 2020

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